The Event Manager is the liaison between the show manager/client and all building operations staff and contractors.  After the contract is signed for an event, the Event Manager works directly with the client to provide any needs from the facility.  In addition, the Event Manager makes certain that all building policies and procedures are followed in preparing for and implementing the event.  When the event is in the building, the Event Manager runs the show, making certain that the client’s needs are met and any building or safety issues are addressed immediately.  The Event Manager is the PBCCC staff member with whom the client will have the most contact before, during and after the event; and it is imperative that service is a priority with the position.  It is important that the Event Manager can anticipate potential problems and, in all cases, be solution oriented so that the client can achieve the most important result – a successful show.  The Event Manager is the first and last staff member the client sees during the event; and the quality of service a client receives is the best sales tool for a return visit. The Event Manager will supervise, indirectly, all building operational staff during an event activity. This position will report to the Director of Events.     This role will pay a salary of $48,000 to $56,000.   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

The Event Services department will execute and oversee guest services, ticket taking, and act as a liason between the event manager/coordinator to the guests for each event.   This role will pay an hourly wage of $8 to $16.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.   end date 3/11/2024

This position is responsible for patrolling all areas of property and parking lots, securing doors, ensuring the safety of all guests, employees and contract labor while on premises; securing property during move in/out trade shows, conventions or events.   This role will pay an hourly wage of $13.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

This position is responsible for maintenance and repair services on a campus of 9 buildings for the University of Houston Athletics Department. Tasks may include changing light bulbs, light plumbing and electrical troubleshooting, carpentry and even some patching and painting on occasion. This is an opportunity to learn about a wide range of equipment and services, and we will support an interest in learning and becoming more valuable.   For PT roles: Benefits: 401(k) savings plan and 401(k) matching. The salary range is $17 to $19/ hour  

The Maintenance Technician is responsible for effective preventative and planned maintenance of site assets as well as troubleshooting and repairing mechanical systems including but not limited to HVAC, electrical, plumbing, refrigeration, and carpentry at our venue.   This role will pay an hourly wage of $14 to $15.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Operations Crew Members will report to the Operations Manager. This position will work alongside the operations team to participate in conversions, event set ups, event break downs, etc.    Position Details: - Part-time position  - Shifts include nights, weekends, and holidays 

The Box Office Supervisor will be responsible for assisting the Director of Ticketing, Box Office Manager & Assistant Box Office Manager with ticket operations of the box office including: ticket sales, “Will Call”, and answering questions related to events. The ideal candidate will be detail oriented, have proven box office experience, and display excellent customer service. The ideal candidate will also have basic education of computer systems with the ability to enhance knowledge of Ticketmaster products including Host, Archtics and TM One. This role is supported by and will work closely with the box office team.   This role will pay an hourly wage of $13.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.  

This is a part-time position in the Box Office.  Hours are dependent on the events schedule and are primarily available during evenings and weekends.  Job responsibilities include information distribution, computerized ticket sales, answering the phone and the balancing of all monies received from ticket sales at the end of each shift.   Salary Range: $14.50 per hour   For PT roles: Benefits: Eligible to accrue sick leave; 401(k) savings plan and 401(k) matching.

Under the supervision of the Box Office Manager, assist in the operation of the box office, implementing and following procedures, overseeing the box office while the Manager is away, assist in facilitating group orders, and assisting in training box office personnel. The Box Office Supervisor position assists the Box Office Manager on event days and office tasks during the week. This position will require flexibility in hours, being able to work office hours as needed as well as long event shifts when necessary.   This role will pay an hourly wage of $12 to $13.50.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Under supervision of Box Office Director and Box Office Supervisor, responsible for ticket sales and customer service for all ticketed events at Xtream Arena.   - For shifts over four hours, employees receive a meal voucher to [open] concession stands. - Free parking for all shifts. - Monthly employee recognition; annual event for part-time staff. - Flexible schedule: Evening & weekend shifts available, staggered call times available. - Referral bonuses: For every person you refer who is hired and works 100 hours, you get a $100 bonus (if still employed). No limits on referrals. - Working bonus: Employees who work 1,000 hours are eligible for a $500 bonus. This role will pay an hourly wage of $11 to $15.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

he Box Office Manager directs and oversees all aspects of the daily operation of the box office,  providing unsurpassed customer and guest service. The ideal candidate will have proven  experience in ticketing, staff management and customer service.    This role will pay a wage of $45,000 to $55,000.    For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

OVG360, a division of the Oak View Group, is a full-service venue management and event programming company that operates and books arenas, theaters, convention centers, and amphitheaters throughout the U.S. OVG has an excellent and immediate opening for a Banquet Server for the St. Charles Convention Center     Managed by OVG, the St. Charles Convention Center's purpose is to create, plan and execute outstanding event experiences. To achieve this, our employees must provide the highest levels of guest service by demonstrating our principles of being professional, resourceful, accommodating and precise, while always being safe. To be successful in this role, candidates must be friendly and honest, build strong relationships, continually strive to provide a seamless experience, and be flexible to our guests needs by providing quality services and products through detailed and accurate communication. Team members of the St. Charles Convention Center must share in our values of being adaptable to event needs, being aware of guest requirements, showing strong character, and being team centric.   This role will pay an hourly wage of $16 to $18.50.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Operations Manager will assist in directing all aspects of event supervision including event set-up and production.  They will help to oversee all building security and management of operations of the facility, including policy formulation, production, maintenance, housekeeping, purchasing, contracted services, and construction. This position will assure the highest quality service to Robert Morris University, Robert Morris Athletics, and all tenants and/or stakeholders.   This role will pay a salary of $45,000 to $50,000.   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).  

The Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; hire, train, schedule and supervise all event staff; oversee building security and interact with local public safety officials to ensure events run smoothly; coordinate communication between event staff/security and delegate assignments; be responsible for and ensure overall customer and lessee satisfaction and experience.   This role will pay a salary of $36,000 to $38,000.   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

The Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; hire, train, schedule and supervise all event staff; oversee building security and interact with local public safety officials to ensure events run smoothly; coordinate communication between event staff/security and delegate assignments; be responsible for and ensure overall customer and lessee satisfaction and experience.   This role will pay a salary of $40,000 to $50,000.   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).  

The Event Coordinator is primarily responsible for overseeing all aspects of the events taking place in the venue including developing, coordinating, and supervising all event related activities key to the operation of the facility including but not limited to maintaining security staffing plans, labor management, collection and distribution of event information from promoter/show representatives/sports teams, billing preparation/support, customer service representation to our guests and logistics of departmental activities relating to events.   This role will pay a salary of $25   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).  

The Director of Operations will manage, supervise and coordinate the day-to-day operations for the UPMC Events Center, including event management, event conversions and custodial/housekeeping.  They will help to oversee all building security and management of operations of the facility, including policy formulation, production, maintenance, housekeeping, purchasing and contracted services. This position will assure the highest quality service to Robert Morris University, Robert Morris Athletics, and all tenants and/or stakeholders that utilize the facility.   This position will provide administrative planning, direction, and policies for staff, assuring the highest quality service program to assure booking/rebooking of events. Ensure an effective and cost-efficient program by controlling departmental operating budget. Provides highly responsible staff assistance to the General Manager.   This role will pay a salary of $65,000 to $70,000.   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).   This job closes on 12/29/2023

The Operations Manager is responsible for the effective management and running of venue concessions operations including event planning support, food preparation and production, inventory, cash control, compliance with alcohol service polices, cleaning, safety, guest service, employee/volunteer training and supervision, troubleshooting, closing duties, and any other tasks assigned by the GM. The Operations Manager must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth running of any assigned event.   The Operations Manager will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, promotion and transfer. The Operations Manager will provide oversight and resolution responsibility for employee performance issues. The Operations Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.   This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable event-driven schedule which to evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong technical (computer and POS) aptitude required.   This role will pay a salary of $64,480 to $67,000.   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

Security Manager  We are seeking a highly capable security manager to develop and implement security strategies at Acrisure Arena. You will be creating security policies and procedures, controlling budgets for security operations, and coordinating security staff. To ensure success as a security manager, you should possess extensive knowledge of surveillance techniques and experience in a similar role. A top-notch security manager will be someone whose security expertise results in a safe and well-protected environment at our Arena and of our Guests. This position reports to the Director of Security.   This role will pay a salary of $65,000 to $85,000. This Job Posting will expire on 7/31/2024.   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).          

The Server will provide ultimate hospitality for guests in a fast-paced, high volume environment.   This role will pay an hourly wage of $16 to $18.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.