Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.  Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. 

The Box Office Supervisor will be responsible for assisting the Director of Ticketing, Box Office Manager & Assistant Box Office Manager with ticket operations of the box office including: ticket sales, “Will Call”, and answering questions related to events. The ideal candidate will be detail oriented, have proven box office experience, and display excellent customer service. The ideal candidate will also have basic education of computer systems with the ability to enhance knowledge of Ticketmaster products including Host, Archtics and TM One. This role is supported by and will work closely with the box office team.

This role will pay an hourly wage of $13.00. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

• Serve as forefront of customer experience during events in the box office and provide exceptional service to guests & patrons
• Balance daily sales including credit cards & cash
• Experience and current knowledge of Ticketmaster products including: Host, Archtics and TM One
• Must be able to work a flexible schedule including: irregular hours, evenings, weekends, holidays, and extended number of consecutive days as needed
• Other duties and responsibilities as assigned

• High School Diploma
• Minimum of 3-4 years’ experience in customer service, sales, and cash handling
• Experience working in box office and troubleshooting day of events
• Must be adaptable and patient with the ability to work in a fast-paced, high-volume environment
• Highly skilled in problem solving, customer service and communication
• Basic math & accounting skills
• Proficient knowledge of Windows and Microsoft Office software and the ability to enhance knowledge on Ticketmaster products

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.