The Director of Finance is a member of the senior management team for OVG Facilities at Jackson Convention Complex. We are looking for a proactive, driven, and collaborative professional who will be responsible for helping establish the financial infrastructure and oversee the daily operations of the accounting department.   The Director of Finance must be detail-oriented and have a passion for rolling up his/her sleeves. The culture at OVG supports those who possess a broad and strategic business perspective with a demonstrated tactical ability. This individual should possess a passion for the sports and entertainment industry, support team-first collaboration, and be able to adapt to a continually evolving business environment.

Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.  

The duties and responsibilities of a Banquet Server are generally to provide exceptional customer service throughout the entire event process to ensure the highest standard of customer satisfaction. The followings are a list of requirements

The Banquet Captain is responsible for supervising service, communicates with management on details of the event to ensure proper staffing, equipment, and special arrangements. 

Operations Staff will perform a multitude of tasks to setup, run, and breakdown of all needed seating, table, staging, equipment for events hosted at Xtream Arena & GreenState Family Fieldhouse.

Housekeeping  are responsible for the continuous cleaning of the facility, as well as keeping the environment safe and hazard free for entertainers, guests, patrons, and staff. They are responsible for ensuring the venue is ready to go for all events and presentable at all times. They must communicate in a friendly, respectful and understanding manner with both colleagues and guests alike. They must politely give consistent, timely and accurate information and find answers when unsure. Must be a team player, cooperate with employees within the department as well as other departments.

The Event Staff is the primary contact with the guests at the facility. Required to have knowledge of the building and its services also to provide a safe and enjoyable environment for the building patrons.

AV Staff members set up and operate the video, audio, and lighting equipment used to enhance live events. This is an on call as needed position.

This is a part time temporary (6 mo) internship that will pay $16 phr and is not eligible for benefits, company does not have the ability to cover travel to/ relocation to/housing expenses in location for the term of their internship   - Internships are expected to have a six-month commitment. This allows the student to experience a venue atmosphere through two seasons of the annual life cycle.   - Internships are considered part time with a varied weekly schedule requiring an estimated 4-24 hours per week depending on events. - Learning agenda will include all aspects of event management including advance, guest services, production, facilities, security, parking, and box office.  - Phases of internship are evaluated as follows: Orientation & training à Observation, learning, and practice à Implementation of skills and tasks à Development and improvement à Review, feedback, and assessment. Salary: $16.00 per hour For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).   For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

This is a part-time position in the Box Office.  Hours are dependent on the events schedule and are primarily available during evenings and weekends.  Job responsibilities include information distribution, computerized ticket sales, answering the phone and the balancing of all monies received from ticket sales at the end of each shift.   Salary Range: $14.50 per hour For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).   For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Under direct supervision from Operations Manager or Operations Supervisor, On Call Operations Workers perform event set-up and tear down, custodial, housekeeping and light maintenance tasks as assigned. In the absence of the Operations Manager or Operations Supervisor, On Call Operations Workers may receive instruction from the Operations Leads, Event Manager or Manager on Duty.   Salary Range: $16 per hour     For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).   For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Dishwasher/Utility Worker serves a variety of essential back of the house and front of house Food & Beverage roles which include working as a dishwasher, food runner, deep cleaning the kitchen and all equipment along with other miscellaneous duties. Dishwasher/Utility Workers are required to maintain a safe sanitary work environment. Dishwasher/Utility Workers are also required to gain an extensive knowledge of the proper use and cleaning techniques for kitchen equipment including but not limited to steamers, ovens, mixers, grills, and dish washing equipment.   This is a part-time position and requires the flexibility to work evenings, weekends and holidays.   Salary: $13.50 per hour For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).   For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Our in-house culinary team is seeking additional Banquet Servers for a variety of events. Event types include but are not limited to meetings, weddings, concessions, ticketed shows and concerts. Banquet servers will be responsible for providing superior customer service to all guests, fulfilling event needs as promised as well as adapting to individual guest requests.   Salary: $14.50 per hour For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).   For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

As a member of our Global Partnerships team, the Director of Theater Alliance Partnerships will be responsible for driving new business sales for the Theater Alliance and other National Sales properties as applicable. This role will be responsible for achieving individual and department revenue goals though successful prospecting, pipeline management, strong relationships, business acumen, solution and objective-based ideation, selling, and negotiation.

To perform the kitchen’s daily activities in accordance with policies and objectives to ensure guest satisfaction, profitability and a positive, productive and compliant work environment. Responsible for kitchen duties as assigned by Chef and supervisors. Assist in the preparation of all food. This is a part-time position and requires the flexibility to work evenings, weekends and holidays.   Supervision Exercised This position supervises daily duties and overall standard operating procedures of the kitchen.   Salary: $16 per hour For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).   For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Vice President of Operations and Brand Strategy (VPOBS) will be responsible for achieving Brulee Catering’s growth objectives in the Off Premise Catering and Managed Services segment by taking a leadership role in identifying, qualifying, pursuing and, ultimately, business opportunities in the Philadelphia Region as well as select opportunities in the Northeast Corridor and across the OVG portfolio of accounts.  The VPOBS will become fully versed in the local Philadelphia marketplace, develop a complete and thorough understanding of all competitors and potential competitors in the market, identify Brulee Catering’s strengths and weakness in the market and work with Brulee’s Senior Leadership team and Corporate Food & Beverage leadership to address or enhance same. The VPOBS leader is an orchestrator who builds a vision, a plan, and a team to set our clients up for success with venue growth and, therefore, OVG growth.  This individual is responsible for overall management, promotion, and operation of their own assigned Food & Beverage venue, including Catering/Concessions/Premium Services, Culinary Initiatives, Sales and Marketing, Finance, and related operations.   The Vice President of Operations & Brand Strategy will be a member of Brulee Catering’s Senior Leadership Team, while officing out of Brulee Commissary in Philadelphia and will work closely with Brulee’s venue clients and business partners to develop remarkable relationships, all as well as with all organizations and decision makers who can assist in identifying opportunities that will allow Brulee Catering to achieve our Growth targets.     The ideal Candidate will work in tandem with the Senior Leadership Team to develop a strategic vision for Brûlée Catering’s growth and to implement a operational & sales culture that ensures that everyone is a “salesperson” and how the delivery of exceptional catering experiences can translate into a new business opportunity. The successful candidate will be responsible for monitoring sales and relationships across the Brûlée portfolio of accounts, supporting the sales efforts of the catering sales team, managing, client relationships, and working together with Marketing & Creative Department to ensure Brûlée Catering is properly positioned in all forms of media while maintaining a select book of high-profile business. Our ideal candidate is a skilled multi -tasker who can balance the Business Development responsibilities with client communications, relationship building and networking.   This is a key position for the effective and profitable growth of the business.  The Candidate must maintain excellent attendance and be available to work a variable schedule, which includes evenings and weekends.  Open availability, professional presentation, outstanding interpersonal skills, ability to travel, self-direction and strong management and independent decision-making skills are required.

To perform the kitchen’s daily activities following policies and objectives to ensure guest satisfaction, profitability, and a positive, productive, and compliant work environment. Responsible for kitchen duties as assigned by chefs and supervisors. Assist in the preparation of all food.   This is a part-time position and requires the flexibility to work evenings, weekends, and holidays.   Supervision Exercised This position supervises daily duties and overall standard operating procedures of the kitchen.   Salary: $15.00 per hour For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).   For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Operation staff will assist in coordination and execution of event setup activities and operations for the facility and provides responsible staff assistance to the Director of Event Operations and Operations Manager.

This is a hands-on position, providing the highest degree of professional catering and concessions service to guests with the goal of achieving customer satisfaction and retention.

Under the direction of the Director of Events & Security, and Event Manager, Event Staff are responsible for maintaining a positive guest experience for all Fort Smith Center patrons. Event Staff enforce all rules, regulations and policies of the Fort smith Center, while providing excellent customer service.