Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Assistant General Manager (AGM) plays a vital leadership role in delivering an exceptional food and beverage experience at the assigned OVG venue. Working in close partnership with the General Manager, the AGM helps oversee all F&B operations—concessions, premium suites, clubs, and catering—ensuring efficient execution, high-quality service, and guest satisfaction across every touchpoint.

This position is responsible for supporting a large, diverse team in a dynamic, high-volume environment, while driving revenue growth and maintaining the highest standards of operational excellence, safety, and compliance. The ideal candidate is a hands-on leader with a passion for hospitality, strong organizational skills, and the ability to thrive under pressure in a fast-paced, guest-focused setting.

This role pays an annual salary of $100,000-$115,000.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until August 15, 2025.

• Ensure legal, efficient, professional and profitable operation of the assigned OVG Hospitality venue under direction of the General Manager
• Understand and communicates to direct reports on financial reporting, including budgets, projections, forecasting, labor and product costs,
• Maintain positive client relationships acts as the liaison in the absence of the General Manager
• Assist with all HR related matters including full compliance with investigations and proper documentation
• Ensure compliance with federal, state, local, and company regulations regarding sale of alcohol, OSHA, payroll, employment, and EEO guidelines
• Assists in the development, review, and carry out of all policies and procedures
• Oversee scheduling and labor allocation of assigned departments
• Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods
• Be held accountable for establishing and maintaining proper safety and sanitation procedures as well as ensuring proper repair and maintenance of foodservice equipment
• Ensure the point-of-sale system is updated with current into and performing required functions for all events
• Directs and assists managers in preparing and attaining future goals
• Inspects the operation on a regular basis to ensure that the established quality standards are maintained
• Prepares required reports accurately and submits them on time, follows up with department heads to ensure that their reporting is completed within the same guidelines
• Develops an effective management team to hit all established goals
• Gives the managers clear direction, and provides the necessary assistance for them to perform their work
• Evaluates each manager’s performance and makes recommendations for their improvement
• Reviews and assists in the development of menus and marketing plans
• Establishes and maintains personal relationships with show managers, suppliers, vendors and the public that projects the venue in a positive light

• BA or BS with business-related major or hospitality preferred or relevant experience will be considered
• Minimum 5 years management experience in the contract food service industry, with an emphasis placed on sports & entertainment venues
• Operational management experience as well as technical experience in financial acumen, budgeting, and business operations
• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment
• Strong background with a heavy emphasis on premium and catering services as well as a background consistent with overall concessions operations as well
• Ability to make sound business/operations decisions quickly and under pressure
• Ability to speak, read, and write in English
• Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems
• Ability to work well in a team-oriented, fast-paced, event-driven environment
• Possess a thorough working knowledge of all existing concessions and premium services locations
• Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government
• Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to OVG Hospitality and venue concession and premium services operations
• Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages)
• Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality
• Ability to work independently with little direction
• Experience in a fast paced arena, ball park or stadium preferred

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.