Job Listings

The Barback supports bartenders by ensuring the bar is stocked, clean, and operating efficiently. This behind-the-scenes role is essential to smooth bar operations and customer satisfaction. The Barback replenishes supplies, clears glassware, and assists in maintaining a clean and organized work area.   This role will pay an hourly rate of $13.00 and is tip eligible   Benefits for Part-Time roles: 401(k) Savings Plan and 401(k)...

The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.   This role will pay an hourly rate of $15.00 to $16.00  

The Cook is responsible for preparing menu items utilizing cooking equipment in a fast-paced environment. The Cook must adhere to high food quality standards to ensure guest satisfaction. Portion control, food waste and sanitation are additional areas that the Cook must be aware of while operating in the kitchen.   This role will pay an hourly rate of $16.00  

As a Event Staff Supervisor you will play a key leadership role in delivering a safe, friendly, and memorable experience for every guest. You will oversee and support team members in various roles—including ushers, ticket scanners, greeters, and concourse customer service staff—while ensuring that each area of the arena operates smoothly and efficiently. Your responsibilities include training, coaching, and supervising staff, responding to guest concerns, and maintaining high service standards across all touchpoints. With a strong focus on safety, communication, and guest satisfaction, you’ll help create an atmosphere where fans feel welcome, informed, and excited to...

AV Staff members set up and operate the video, audio, and lighting equipment used to enhance live events. This is an on call as needed position.   This role pays an hourly rate of $13.00   Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching   This position...

The Ice Rink Supervisor position will report to the  Ice Rink Director. The Ice Rink Supervisor will also supervise other non-supervisory part-time staff.    This role will pay an hourly rate of $18.00   Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching  

The Changeover Staff perform the set up and conversion of the arena on an event to event basis in order to ensure complete adherence to the event schedule as-well-as tenant contractual specifications and requirements.    This role pays an hourly rate of $18.00 to $20.00   Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.  

The Crown Complex is seeking individuals to join our street team. Street Team Members are on call event-driven positions for those who are passionate about entertainment and marketing and are looking to enhance the experience and awareness of live events. This role will pay an hourly rate of $13.00.   

The Ice Rink Attendant helps run the public events in the Mullins Center Community Ice Rink. They will operate the cash register and take point of sale payments, tend the skate rental room issuing and returning rental skates. They will perform light cleaning and janitorial duties around the Rink. Ice skating ability is not a requirement, but will act as a Skate Guard during public skating.    Weekend availability is a requirement for Friday and Saturday evenings.   

The Ticket Seller is responsible for selling tickets to the general public, while providing general information to patrons. This is a part-time position that requires the availability to work flexible hours during events, evenings, weekends, and some week days.   This role will pay an hourly rate of $11.00.   For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching.

The Prep Cook is responsible for food prep, cooking, and cleaning kitchen and dishes.  Clean, cut, or peel foods to prepare them for cooking and arranging on serving dishes. Kitchen employees follow directions from executive chef. In addition, food preparation workers clean and maintain work areas and equipment.   This role will pay an hourly rate of $15.00 to $16.00   Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

The Ice Rink Operator will operate Mullins Center's Zamboni ice resurfacing machines, and perform janitorial tasks before, during, and after the events booked on the two ice sheets at the Mullins Center and Mullins Center Community Ice Rink.   This role will pay an hourly rate of $17.00-$19.00   Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching  

The Ice Crew member assists with game day ice operations: Performs snow cleanup during TV timeouts for UMass Hockey games at the Mullins Center. Assist with goal net handling and installation. Assist with ice repairs as directed by Game Day Operations Supervisor. Ice Crew members must be proficient ice skaters.   This role will pay an hourly rate of $15.00  

We are seeking Ice Hockey Referees who will be responsible for ensuring fair play, safety, and adherence to the rules of the game during hockey matches. They are responsible for making impartial decisions, enforcing penalties, and maintaining control over the game to ensure a safe and enjoyable experience for all participants.   This role will pay an hourly rate of $20.00-$25.00   Benefits for...

Box Office Attendants will understand and operate the Paciolan ticketing system, and provide excellent customer service to all guests and the Mullins Center. This role will be specific to events only.    They must know and understand each event, its seating charts, and configurations of the Mullins Center.   This role will pay an hourly rate of $15.00  

This sub-department is mainly responsible for the conversion of the arena between events, including changing over to and from hockey, basketball, concerts, orientations, and any other events that take place in the Mullins Center. Operations supervisors also works during athletic games and events to ensure all physical, technical, and mechanical aspects of the game/event run smoothly. Operations supervisor must have completed several changeovers prior to hire. Must have ability to lead a changeover and have a knowledge of every task that needs to be completed. Operations supervisor must be able to take instruction from Operations Manager and be able to complete a task without any questions...

As a member of the Guest Services Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere.  

The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.    This role will pay an hourly rate of $5.50 and is tip eligible.   

The Ticket Office Representative is a part time, on call per event employee who is responsible for the processing and distribution of ticket sales in an accurate and timely manner at all Iowa Events Center facilities. Responsible for providing accurate information to the general public, addressing any concerns and is committed to superior customer service.   This role will pay an hourly rate of $12.00  

The Phone Operator serves as the first point of contact for the Iowa Events Center, providing exceptional customer service and professional communication to all callers and visitors. This on-call, per-event position is responsible for answering and directing incoming calls, responding to inquiries, and assisting guests with event-related information in a courteous and efficient manner. The Phone Operator will maintain a thorough knowledge of current and upcoming events, facility operations, and staff contacts to ensure accurate information and prompt assistance. In addition, this role supports internal departments by routing calls to appropriate personnel, relaying...