COMPANY DESCRIPTION Spectra is a Hospitality firm that was founded in 1996 and headquartered in Philadelphia, Pennsylvania. They have the vision to provide comfortable and warming hospitality services to their clients. To help the clients, they engage their employees in offering different special services such as Venue Management, Food, Concerts, Entertainment, Food Services, Facility Management, Partnership/Sponsorship Sales, Live Events, and much more. They entice, enthuse, and appreciate the efforts of their employees and award them different employment benefits such as health insurance, paid time off, retirement benefits, and much more. They prefer to incorporate creative, proactive, and hardworking candidates who can increase the reliance of the customers on their services. They recruit new employees in different domains such as marketing assistants, box office ticket sellers, cashiers, operations staff members, concession runners, and much more. JOB DESCRIPTION Overview   Parking Supervisor is an on-call, per event employee who directs customers in and around the Ford Idaho Center parking lots during events.   This position is based at our Ford Idaho Center location. The Ford Idaho Center features a variety of flexible spaces to host events of all types and sizes. The Ford Idaho Center is a unique combination of three venues under one complex: Ford Idaho Center Arena, Ford Idaho Sports Center, and Ford Idaho Horse Park. The complex is flexible to meet the needs of events of all types and sizes. It is well-suited for conventions, meetings, tradeshows, sporting, social and entertainment events.

Guest Services and Security   A Guest Service Attendant is an on-call, per event employee who will act as primary provider of direct service to guests as they are entertained at the Ford Idaho Center.  They are responsible for providing a safe environment for our guests and ensuring all service needs are met.  Guest Service Attendants will work in positions as needed including; usher, ticket taker, suite staff and door guards.   This position is based at our Ford Idaho Center. The Ford Idaho Center features a variety of flexible spaces to host events of all types and sizes. The Ford Idaho Center is a unique combination of three venues under one complex: Ford Idaho Center Arena, Ford Idaho Sports Center, and Ford Idaho Horse Park. The complex is flexible to meet the needs of events of all types and sizes. It is well-suited for conventions, meetings, tradeshows, sporting, social and entertainment events.

The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.  

The Parking Attendant is responsible for managing the daily operations and event day operations within the PPL Center’s Orange Deck parking garage. The Parking Attendant will be the first point of contact in providing a memorable first impression for all guests and employees by providing direction and answering any questions guests may have.

The Catering Manager provides support and assistance with Catering activities as well providing assistance to the concession managers in the profitable management of concessions operations, as needed.  The Catering Manager will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, promotion and transfer.  The Catering Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.   The Catering Manager will provide oversight and resolution responsibility for employee performance issues. The Catering Manager must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth running of any assigned event.  A critical function of the Catering Manager will be to actively mentor, train and help employees and volunteers meet company quality standards. The employee must maintain excellent attendance and be available to work a variable event-driven schedule which to evenings and weekends.  Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong technical (computer and POS) aptitude required. 

The Maintenance Technician is responsible for effective preventative and planned maintenance of site assets as well as troubleshooting and repairing mechanical systems including but not limited to HVAC, electrical, plumbing, refrigeration, and carpentry for Spectra at our venue.

The Cook is responsible for preparing menu items utilizing cooking equipment in a fast-paced environment. The Cook must adhere to high food quality standards to ensure guest satisfaction.  Portion control, food waste and sanitation are additional areas that the Cook must be aware of while operating in the kitchen.  

Food and Beverage Supervisor is responsible for overseeing the serving of guests in the venue dining areas catering functions.  The Food and Beverage Supervisor must be personable and able to work in an ever- changing fast-paced environment.  The Food and Beverage Supervisor will assist the Food and Beverage Managers with projects including training, inventory and special events.   The Food and Beverage Supervisor must maintain excellent attendance and be available to work events as scheduled per business need.  

The Cashier utilizes a cash register and accepts payment.  Prepares and serves concession items to guests.  Prepares and pours beverages and serves them to guests.  Ensures quality of food presentation. Must be able to maintain excellent attendance in accordance with the attendance policy.  

The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.  

The Maintenance Technician is responsible for effective preventative and planned maintenance of site assets as well as troubleshooting and repairing mechanical systems including but not limited to HVAC, electrical, plumbing, refrigeration, and carpentry for Spectra at our venue.   This position is required to work event preparation, event presentations, move-ins, and move-outs. Depending on event schedules, hours of work may be long and varied. Maintain appearance of facility including snow and ice removal, mowing and trimming, weeding and spraying, painting, and cleaning.

Conversion Crew Members will perform a multitude of tasks to setup, run, and breakdown of all needed seating, table, staging, equipment for events hosted at the Alerus Center.

This position is the primary contact with the guests at the facility. The position requires knowledge of the building and its services also to provide a safe and enjoyable environment for the building patrons.

The Director of Food & Beverage is responsible for overseeing the direction of the kitchen’s daily activities in accordance with Spectra policies and objectives to ensure guest satisfaction, profitability and positive, productive and compliant work environment. The Director of Food & Beverage is solely responsible for the effective management and operation of the culinary team including event planning support, scheduling, food preparation and production, food cost control, compliance with food safety and sanitation policies, cleaning, kitchen safety, employee training and supervision. The Director of Food & Beverage must provide a high level of oversight, culinary proficiency and operational/personnel support to ensure the smooth running of all food outlets and events.   The Director of Food & Beverage is responsible for ensuring quality food and beverage is served to the guests. The Director of Food & beverage will assist the Executive Chef in preparing and cooking meats, soups and sauces and supervise all other aspects of the food and beverage operations. The Director of Food & Beverage is responsible for the training of all kitchen staff. The Director of Food & Beverage must maintain excellent attendance and be available to work a variable event-driven schedule which to evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills and self-direction required.  

INTERNSHIP DESCRIPTION: The Spectra Venue Management Marketing Internship at the VSU Multi-Purpose Center is designed to give the student a complete working understanding of marketing in the arena management and event management field. The intern will learn to coordinate, implement, and work on projects that will encompass plans for the event season at the VSU Multi-Purpose Center. They will also assist the marketing team with completing tasks necessary for the overall campaign for the upcoming event season with heavy focus on social media and grassroots. The intern will also be required to identify a semester project that is to be completed by the end of the semester.

Undersupervision of Box Office Manager, assist in the operation of the box office, implementing and following procedures, overseeing the box office while Manager is away, and scheduling and training personnel for Spectra at the VSU Multi-Purpose Center.

Undersupervision of Box Office Manager and Box Office Supervisor, responsible for ticketsales and customerservice for all ticketed events at the VSU Multi-Purpose Center.  

As a member of the Guest Services Team at Saint Louis Music Park, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the Saint Louis Music Park. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere

The Line Cook is responsible for preparing foods to be served to guests throughout the venue.  The Line Cook will often have direct contact with the public working in areas such as a buffet line slicing meats or preparing dishes to order. The Line Cook must maintain excellent attendance and be available to work events as scheduled per business need.    

The Runner is responsible for  restocking products to ensure the locations stay fully stocked during events while ensuring all policies and procedures are followed. The employee must maintain excellent attendance and be available to work events as scheduled per business need.