As a member of the Guest Services Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere     This role will pay an hourly wage of $11 to $15.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Concessions Manager is responsible for the effective management of venue concessions operations including inventory controls, product ordering, training new employees, cash controls, compliance with alcohol service polices, cleaning, safety, guest service, employee/volunteer training and supervision, warehouse oversight, troubleshooting, closing duties, event planning support, food preparation and production, and any other tasks assigned by the DFB.  The Concessions Manager must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth operation of the Arena & Concessions Dept.    The Concessions Manager will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will may initiate or recommend employment actions such as hiring, termination, suspension, discipline, promotion, and transfer.  The Concessions Manager will provide oversight and resolution responsibility for employee performance issues.  Actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant, and cooperative work environment. The employee must maintain excellent attendance and be available to work a variable event-driven schedule including evenings and weekends.  Flexible availability, professional presentation, outstanding interpersonal skills, self-direction and strong technical (computer and POS) aptitude are required.    This role will pay a salary of $60,000.   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

The Ticket Seller/Taker is responsible for selling tickets to the general public or taking tickets at the door for admission, while providing general information to patrons. This is a part-time position that requires the availability to work flexible hours during events, evenings, weekends, and some weekdays.   This role will pay an hourly wage of $13 to $14.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching

ssists the Box Office Manager with day-to-day operations at the box offices at the XL Center in Hartford, CT and the Pratt & Whitney Stadium at Rentschler Field in East Hartford, CT. Assists with ticket operations, utilizes software for all event creations and financial reports, and maintains all relevant policies and procedures.   This role will pay a wage of $19.23/ hour   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

We are hiring for our Ice Crew to assist in the Operation of all New York Islanders games.  Ice crew is responsible for the upkeep, installation, and maintenance of the rink.  Our Ice crew plays an integral part in all New York Islanders games and makes sure that every game runs smoothly.   This role will pay an hourly wage of $21.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Director of Food & Beverage is responsible for overseeing the direction of the kitchen’s daily activities in accordance with OVG policies and objectives to ensure guest satisfaction, profitability and positive, productive and compliant work environment. The Director of Food & Beverage is solely responsible for the effective management and operation of the culinary team including event planning support, scheduling, food preparation and production, food cost control, compliance with food safety and sanitation policies, cleaning, kitchen safety, employee training and supervision. The Director of Food & Beverage must provide a high level of oversight, culinary proficiency and operational/personnel support to ensure the smooth running of all food outlets and events.   The Director of Food & Beverage is responsible for ensuring quality food and beverage is served to the guests. The Director of Food & beverage will assist the Executive Chef in preparing and cooking meats, soups and sauces and supervise all other aspects of the food and beverage operations. The Director of Food & Beverage is responsible for the training of all kitchen staff. The Director of Food & Beverage must maintain excellent attendance and be available to work a variable event-driven schedule which to evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills and self-direction required.   This role will pay a salary of $65,000 to $85,000.   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

The General Manager is responsible for the efficient, professional and profitable operation of the food service operations at the assigned venue.  This individual ultimately oversees every managerial, f/t and p/t position, and ensures full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations.  In addition to managing the day to day business operations, the General Manager solicits new sources of revenue, both on and off the venue property.   This role will pay a salary of $105,000 to $120,000.   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

The Concessions Worker prepares and serves concession items to guests. Prepares and pours beverages and serves them to guests. Ensures quality of food presentation. Utilizes a cash register and accepts payment. Must be able to maintain excellent attendance in accordance with the attendance policy.   This role will pay an hourly wage of $12.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Assistant Box Office Manager assists the Box Office Manager with the operation of the venue's ticket sales.   This role will pay a salary of $19.23 to $24.04 based on experience.   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

This position is general labor in nature. Under the supervision of the Maintenance Manager, Maintenance Technicians or  Full-Time Maintenance Laborers; the Maintenance Laborers (Part-Time) perform and assist with various maintenance related tasks.   This role will pay an hourly wage of $17.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Banquet Supervisor oversees all aspects of a banquet or event, including set-up, food presentation, serving, and cleanup while focusing on detail and quality presentation and customer service. Banquet supervisors are also responsible for training and coaching of the banquet staff.   This role will pay an hourly wage of $22 to $25.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

This position helps coordinate the day-to-day operations of the facilities (arena, basketball facility, ice rink, meeting rooms), including set-up/changeovers, custodial/housekeeping, maintenance, and ground keeping. The Conversion Manager helps manage, supervise, and coordinate the set-up and operations of the building including managing and overseeing building changeovers. Assists the Director of Operations in coordinating overall administrative planning, direction, and policies while maintaining the highest quality service program to ensure client satisfaction.  Assists in the development and management of annual Operations Department budget.   This role will pay a wage of $45,000 to $52,000.    For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

Under direct supervision from the Box Office/Parking Manager, Assistant Box Office/Parking Manager or Event Cashier Supervisor, the Event Cashier will function as a ticket seller, service desk cashier or parking cashier for scheduled events. The Event Cashier may also receive event-related instructions from an Event Manager or Manager on Duty.   This role will pay an hourly wage of $17.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

This position is responsible for patrolling all areas of property and parking lots, securing doors, ensuring the safety of all guests, employees and contract labor while on premises; securing property during move in/out trade shows, conventions or events.   This role will pay an hourly wage of $10.80 to $16.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.  

Under general direction from the Director of Sales & Marketing, the Marketing Manager performs a wide variety of duties in the areas of sales, advertising, marketing, promotional activities, public/client/employee relations, website, social media and sponsorship programs.   This role will pay a salary of $47,500 to $57,500.   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).    

The Server will provide ultimate hospitality for guests in a fast-paced, high volume environment.   This role will pay an hourly wage of $15 to $17.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Manager of Partnerships is responsible for driving new sponsorship business, activating sponsor agreements, and maintaining client relationships to achieve department revenue goals for OVG at Mullett Arena, Sun Devil Athletics, Footprint Center, and other OVG portfolio properties.   The Manager of Partnerships is responsible for generating revenue through the sale of integrated sponsorship, premium seating, and hospitality packages throughout OVG Global Partnership properties. We are looking for hard-working, creative individuals who have a passion for the entertainment industry. Suitable candidates for the role are commercially aggressive professionals who have a proven track record in the sponsorship space of delivering high value deals to regional and national brands with creative activation strategies. Strong candidates will have experience selling sport and entertainment sponsorships or advertising in Phoenix and possess the capability to work collaboratively with multiple business stakeholders.   This position reports locally to the Senior Director of Partnerships.   This role will pay a salary of $75,000 to $85,000.   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

The Catering Serveris responsible for the service of all food and beverages at a scheduled event. They must be personable, professional and able to work in an ever-changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.    This role will pay an hourly wage of $15 to $18.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The warehouse employee is responsible for the receipt and storage of all food, beverage and related product and equipment received at Iowa Events Center in Wells Fargo Arena. The inventory and security of all items is under the control of these employees. Employees must maintain excellent attendance and be available to work an event based schedule.   This role will pay an hourly wage of $15 to $17.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.  

The Accounts Payable Coordinator performs payables activities for OVG360 at Rupp Arena, Central Bank Center, and the Lexington Opera House.   This role will pay a salary of $18.50 to $22.   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).