Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Concessions Worker prepares and serves concession items to guests. Prepares and pours beverages and serves them to guests. Ensures quality of food presentation. Utilizes a cash register and accepts payment. Must be able to maintain excellent attendance in accordance with the attendance policy.

This role will pay an hourly rate of $13.00, plus tips.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

This position will remain open until September 12, 2025.

The Five Flags Civic Center is located in downtown Dubuque. The arena has a capacity of 4,500 guests and has the ability to transform for an occasion from concerts and sports tournaments to banquets and general sessions. The theater is a National Historic Landmark that seats 711 guests and Bijou Room is a black box theater with a capacity of 135 guests. The Grand River Center is a full-service meeting and event facility located in the heart of downtown Dubuque, Iowa. Newly renovated in 2020, featuring over 80,000+ square feet of meeting and exhibition space for events up to 2,000.

• Conduct the cash register sales by taking orders, building orders, and completing the transaction.
• Ability to build orders, prepare food, and knowledge in all areas of concessions operations.
• Responsible for maintaining stock and supply levels and communicating to the Concessions Supervisor of low stock items.
• Listening and responding to customer requests or concerns.
• Responsible for maintaining a clean and organized workspace including but not limited to disposal of garbage & cleaning dishes.
• Serve beverages to guests including alcoholic beverages responsibly. Must check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for purchase of alcoholic beverages.
• Maintains sanitation, health and safety standards in work areas.
• Other duties as assigned.

• High school diploma or equivalent preferred
• Must be 18 years of age
• Some experience in food service industry preferred
• Previous cash handling experience preferred
• Ability to learn to handle cash and learn to operate a cash register and corresponding system
• Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests
• Ability to work flexible event schedule (nights, weekends, holidays)

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.