The Overnight Building Security position are members of the Arena Security team that report directly to the Director of Security/Manager of Security. The position is responsible for the protection, safeguarding and security of assts, personnel, customers, and guests of the Arena. The Arena Security Team is a vital component of the Arena, a positive attitude and a positive appearance are essential. Candidates must pass a background check.       This role pays an hourly rate of $24.00-$26.00

The Kitchen Supervisor plays a vital role in delivering high-quality food and ensuring smooth kitchen operations at assigned locations within the CFG Bank Arena kitchen locations. From preparing, cooking, and overseeing daily workflows, you help set the standard for excellence in both execution and food services. In addition to your hands-on culinary responsibilities, you’ll supervise kitchen staff, support training efforts, and ensure adherence to company recipes and food safety guidelines.  

The Operations/Changeover & Events Coordinator will assist the Operations Manager and Events Manager for event supervision including notification of set-up, production, and all planning stages through the end of each event. This position will oversee and schedule part time staff for front of house, back of house, and changeovers. This position will assist the operations manager to perform routine, preventive and emergency interior/exterior maintenance and repairs to obtain optimum efficiency and economy of venue operations. This position will assure the highest quality service to UMBC, UMBC Athletics, and all tenants and/or stakeholders.  

The Cook is responsible for preparing menu items utilizing cooking equipment in a fast-paced environment. The Cook must adhere to high food quality standards to ensure guest satisfaction. Portion control, food waste and sanitation are additional areas that the Cook must be aware of while operating in the kitchen. Must be able to read a recipe.   This role will pay an hourly rate of $15.00-$16.00 and is tip eligible  

The Bar Back is responsible for backing up the bartender by restocking products to ensure the bartenders stay fully stocked during events while ensuring all policies and procedures regarding alcohol dispensing are followed.  The employee must maintain excellent attendance and be available to work events as scheduled per business need.   This role will pay an hourly wage of $15.00 and is tip eligible.   

The Guest Services Manger reports directly to the Director of Guest Services. The position will be responsible for enhancing the experiences of our guests, employees, and stakeholders.  This position will manage all front-of-house event staff including premium services, ushers, and ticket takers.  The successful candidate will lead efforts to manage initiatives including event staff training, supervision and communication, guest communication and resolution, and guest feedback and data analytics for process improvements.  The candidate will also be a hands-on professional who enjoys rolling up their sleeves and working as part of a team. The goal is to ensure we become and remain the industry standard for...

As a Parking Services Attendant, you will be responsible for directing traffic, assisting guests with any issues that may arise, and maintaining a clean and safe environment for all guests and employees within parking areas.   This role will pay an hourly rate of $15.00 to $17.00.   Benefits for PT roles: 401(k) savings plan and 401(k) matching

Reporting to the Director of Parking & Mobility, this position will manage day-to-day, monthly, and event parking, transportation at CFG Bank Arena Garage in Baltimore MD.

The Line Cook is responsible for preparing foods to be served to guests throughout the venue.  The Line Cook will often have direct contact with the public working in areas such as a buffet line slicing meats or preparing dishes to order. The Line Cook must maintain excellent attendance and be available to work events as scheduled per business need.   This position is based at Lockhart Stadium – Inter Miami CF in Fort Lauderdale, FL. This venue will house 30 acres of green space to include proposed amenities such as youth soccer...

The Human Resources Generalist is responsible for managing HR for CFG located in Baltimore, MD. The individual will interpret policies and procedures with management, providing guidance and oversight to the leadership team. The ideal candidate will partner with the regional HR leadership team to handle employee relations issues and manage change, as well as partner with the General Manager to lead strategic business initiatives within the Human Resources function. The ideal candidate will be a natural team player with high energy and a sense of enthusiasm who can inspire and motivate others, thereby creating vision and commitment throughout the organization.  

As a leader of the Guest Services Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to leading the ushers, ticket scanners, and concourse customer service. You will have the opportunity to lead the team that will assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere.  

The Vice President, Premium Sales & Service at CFG Bank Arena will be responsible for leading, inspiring, and managing a team of employees to maximize the sales of multi-year premium seat and Suite leases plus single-night premium rentals at CFG Bank Arena in Baltimore, MD. The Vice President will also be responsible for the service, retention, and fulfillment of premium seating at CFG Bank Arena.   This position will report to the General Manager of CFG Bank Arena and work with guidance from the Oak View Group Premium team. This role will work closely with other departments at CFG Bank...

The Bar Back is responsible for backing up the bartender by restocking products to ensure the bartenders stay fully stocked during events while ensuring all policies and procedures regarding alcohol dispensing are followed.  The employee must maintain excellent attendance and be available to work events as scheduled per business need.   This role pays an hourly rate of $15.00 and is tip eligible.   

The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.   This role will pay an hourly wage of $8.75 plus tips

As a member of the Guest Services Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere  

A ticket taker is a vital member of the Arena staff as they are involved in direct contact with the public. As a representative of the CFG Bank Arena, a friendly greeting attached to a smiling face goes a long way in helping our guests enjoy their visit. Providing top notch customer service is your responsibility. Our ushers will be essential in creating a safe and memorable experience for all guests at CFG Bank Arena. This position is ideal for candidates who want to immerse themselves in an exciting, entertainment environment.  

An usher is a vital member of the Arena staff as they are involved in direct contact with the public. As a representative of the CFG Bank Arena, a friendly greeting attached to a smiling face goes a long way in helping our guest enjoy their visit.  Providing top notch customer service is your responsibility. Our ushers will be essential in creating a safe and memorable experience for all guest at CFG Bank Arena. This position is ideal for candidates who want to immerse themselves in an exciting lice entertainment environment.   This role pays an...

Under direct supervision of the Guest Services Management Team and Supervisors, our Guest Services Representative is responsible for providing an exceptional level of world-class service to all premium guests, clients, and partners at all events. Including, but not limited to, major concerts, family shows, and smaller, private events. This position is ideal for candidates with hospitality experience, superb customer services skills and a flexible schedule. This role requires having a positive attitude and service-oriented disposition, as well as a team-driven and proactive mindset.  

A member of the Operations Changeover Team reports directly to the Operations Manager. The position is primarily responsible for the changeover in the Arena from one event to another.  Additionally, a member of the Operations Changeover Team may be involved in other aspects of building maintenance to include painting, trash disposal, exterior facility care, snow removal, furniture moving, etc.  This responsibility requires physical labor and heavy lifting and therefore has lifting requirements.  The Operations Changeover Team is a vital component of the Arena in responding to the needs of promoters and clients – a positive attitude and a positive appearance are essential.  

This position will be part of a busy and dynamic working environment at CFG Bank Arena. This position is responsible for ticket sales with a specialization in Ticketmaster Host & TM1 Sales and providing excellent customer service for our world-class events, including will call service, as needed. This role is supported by and works closely with the entire ticketing team.   This role will pay an hourly wage of $19.   Benefits for PT roles:...