The Vice President, Premium Sales & Service at CFG Bank Arena will be responsible for leading, inspiring, and managing a team of employees to maximize the sales of multi-year premium seat and Suite leases plus single-night premium rentals at CFG Bank Arena in Baltimore, MD. The Vice President will also be responsible for the service, retention, and fulfillment of premium seating at CFG Bank Arena.   This position will report to the General Manager of CFG Bank Arena and work with guidance from the Oak View Group Premium team. This role will work closely with other departments at CFG Bank...

We are seeking a friendly and enthusiastic Popcorn Production Attendant to join our team at CFG Bank arena. As a Popcorn Production Attendant, you will be responsible for preparing and serving delicious popcorn to our guests while ensuring a positive and enjoyable experience for everyone.   This role pays an hourly rate of $16.50 and is tip eligible.    Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

The Elevator attendant is a vital member of the Arena staff as they are involved in direct contact with the public. As a representative of the CFG Bank Arena, a friendly greeting attached to a smiling face goes a long way in helping our guest enjoy their visit.  Providing top-notch customer service is your responsibility. Our elevator attendants will be essential in creating a safe and memorable experience for all guests at CFG Bank Arena.  This position is ideal for candidates who want to immerse themselves in an exciting live entertainment environment.  

The Building Maintenance Engineer reports directly to the Director of Operations. The Building Maintenance Engineer will perform a variety of skilled and semi-skilled work to maintain all physical aspects of the facility while maintaining OSHA compliance and working cooperatively with other departments to assure facility readiness and smooth operation of events.   This role pays an hourly rate of $28.00-$30.00.   Benefits for Full-Time roles: Health, Dental and Vision Insurance,...

The Bar Back is responsible for backing up the bartender by restocking products to ensure the bartenders stay fully stocked during events while ensuring all policies and procedures regarding alcohol dispensing are followed.  The employee must maintain excellent attendance and be available to work events as scheduled per business need.   This role pays an hourly rate of $15.00 and is tip eligible.   

The Concessions Administator will provide administrative support to the Director of Operations and the Staffing Coordinator in the performance of supporting all departments at the venue. Administrative duties may include, but are not limited to, appointment setting, correspondence, meeting minutes, and keeping the Director and the Operations Team organized, creating PowerPoint presentations when needed, HR liaison, basic office supply and equipment maintenance, troubleshoot daily issues that arise in everyday operations, and general clerical duties. Will also assist in the updating of training manuals, receive visitors, sort/distribute mail and faxes, and channel necessary...

The Executive Chef has the primary duty of managing the culinary team, a recognized department of venue’s F&B operation.  The Executive Chef will actively supervisor, coach, counsel, direct, train and mentor employees in meeting company qualify standards, and will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, promotion and transfer within the kitchen.  The Executive Chef will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.

Under the general supervision of the Operations Director, the Building Engineer will perform a variety of skilled and unskilled activities involved in the operation and maintenance of the facility’s mechanical and electrical system and general operations.   This role pays an hourly wage of $22.00   Benefits for full-time roles: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off...

As a Changeover Crew Shift Leader, you will report directly to the Director of Operations. The position is primarily responsible for the changeover in the Arena from one event to another and leading/supervising the team through changes and assigned tasks.  Additionally, may be involved in other aspects of building maintenance to include painting, trash disposal, exterior facility care, snow removal, furniture moving, etc.  This responsibility requires physical labor and heavy lifting and therefore has lifting requirements.  The Changeover Crew Shift Leader is a vital component of the Arena in responding to the needs of promoters and clients – a positive attitude and a positive appearance are...

The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.   This role will pay an hourly wage of $8.75 plus tips

Spectrum Catering, Concessions & Events Our Mission is to exceed the client’s expectations by providing the highest quality, value-based hospitality, delivered on time in an interesting presentation by friendly, knowledgeable hospitality professionals, with pampered customer care as their primary focus. We are passionate about our work, loyal to our co-workers, and dedicated to you. Spectrum’s stated purpose of business is to change people’s lives, that of its clients by providing a...

As a member of the Guest Services Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere  

As a Marketing Assistant, you will be responsible for executing event day marketing plans, including operating marketing tables, providing high quality customer service for our VIP experiences, execution of grassroots promotions and social media content creation. While coordinating marketing plans you will be expected to design, print, and hang flyers around the venue, talk to patrons about upcoming events, provide quality customer service to our Peake Experience clients, assist with back of house experience set up, and assist marketing initiatives as needed.   This role will pay an hourly wage of $15.00. 

A ticket taker is a vital member of the Arena staff as they are involved in direct contact with the public. As a representative of the CFG Bank Arena, a friendly greeting attached to a smiling face goes a long way in helping our guests enjoy their visit. Providing top notch customer service is your responsibility. Our ushers will be essential in creating a safe and memorable experience for all guests at CFG Bank Arena. This position is ideal for candidates who want to immerse themselves in an exciting, entertainment environment.  

An usher is a vital member of the Arena staff as they are involved in direct contact with the public. As a representative of the CFG Bank Arena, a friendly greeting attached to a smiling face goes a long way in helping our guest enjoy their visit.  Providing top notch customer service is your responsibility. Our ushers will be essential in creating a safe and memorable experience for all guest at CFG Bank Arena. This position is ideal for candidates who want to immerse themselves in an exciting lice entertainment environment.   This role pays an...

Under direct supervision of the Guest Services Management Team and Supervisors, our Guest Services Representative is responsible for providing an exceptional level of world-class service to all premium guests, clients, and partners at all events. Including, but not limited to, major concerts, family shows, and smaller, private events. This position is ideal for candidates with hospitality experience, superb customer services skills and a flexible schedule. This role requires having a positive attitude and service-oriented disposition, as well as a team-driven and proactive mindset.  

A member of the Operations Changeover Team reports directly to the Operations Manager. The position is primarily responsible for the changeover in the Arena from one event to another.  Additionally, a member of the Operations Changeover Team may be involved in other aspects of building maintenance to include painting, trash disposal, exterior facility care, snow removal, furniture moving, etc.  This responsibility requires physical labor and heavy lifting and therefore has lifting requirements.  The Operations Changeover Team is a vital component of the Arena in responding to the needs of promoters and clients – a positive attitude and a positive appearance are essential.  

This position will be part of a busy and dynamic working environment at CFG Bank Arena. This position is responsible for ticket sales with a specialization in Ticketmaster Host & TM1 Sales and providing excellent customer service for our world-class events, including will call service, as needed. This role is supported by and works closely with the entire ticketing team.   This role will pay an hourly wage of $19.   Benefits for PT roles:...

A member of the Event Security Team reports directly to the Director of Security and Security Manager. The position is to assure the well-being and safety of employees, tenants, and patrons at the CFG Bank Arena.  The Event Security team is a vital component of the Arena in assuring safety and a positive guest service experience – a positive attitude and a positive appearance are essential.   This role will pay an hourly wage of $22.   Benefits for PT roles: 401(k) savings plan and 401(k) matching....

Oversees the operation of the stand location. Responsible for ensuring quality of products and accurate preparation of all food and beverage items as listed, oversees and participates in set-up and closing procedures and paperwork (basic math skills), and resolves problems with the assistance of a manager. Previous experience in a fast-paced, food service, supervisory position preferred. Must be able to stand for long periods of time with frequent bending, stretching, and reaching and lifting up to 50 lbs.   This role will pay an hourly wage of $16, plus tips.