The primary role for the Zamboni Driver is to work closely with the event to maintain ice conditions as required by the performer.   This role will pay an hourly wage of $25.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

This position assists with overseeing box office event day staff and works with guests to resolve any escalated ticketing issues. Supervisors will be responsible for managing staff during event time and handling the resolution of escalated guest needs. This role is supported by, and works closely with, the entire ticketing team.   This role will pay an hourly wage of $25.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

This position will be part of a busy and dynamic working environment at CFG Bank Arena. This position is responsible for ticket sales with a specialization in Ticketmaster Host & TM1 Sales and providing excellent customer service for our world-class events, including will call service, as needed. This role is supported by and works closely with the entire ticketing team.   This role will pay an hourly wage of $21.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Position Summary: Oversees and directs ushers and ticket takers during events while fulfilling event requirements as determined by the Events Manager.   This role will pay an hourly wage of $22.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Administrative Assistant will provide administrative support to the Director of Human Resources, as well as to the General Manager. Administrative duties may include, but are not limited to, assisting with payroll, handling various HR related tasks and record keeping practices, general clerical duties, and  management of office equipment and supplies.    It is critical that the Administrative Assistant have the ability to multi-task, organize and prioritize tasks, and willingly assist OVG staff where needed. In light of the sometimes seasonal and event-driven nature of our business, the successful incumbent will have the ability to focus on and prioritize the administrative duties that are most critical and time-sensitive.   This role will pay a wage of $26.50.    For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

The Carpenter reports directly to the Operations Manager. The carpenter will perform a variety of skilled commercial work to maintain all physical aspects of the facility while maintaining OSHA compliance and working cooperatively with other departments to assure facility readiness and smooth operation of events.   This role will pay an hourly wage of $30.  For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

Under direct supervision of the Guest Services Manager, our Guest Services Assistant Manager is responsible for providing an exceptional level of world-class service to all premium guests, clients, and partners at all events. Including, but not limited to, major concerts, family shows, and smaller, private events. The event manager will fill in for the Guest Services Manager as needed. This position is ideal for candidates with hospitality experience, superb customer services skills and a flexible schedule. This role requires having a positive attitude and service-oriented disposition, as well as a team-driven and proactive mindset.   This role will pay an hourly wage of $27.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Cook is responsible for preparing menu items utilizing cooking equipment in a fast-paced environment. The Cook must adhere to high food quality standards to ensure guest satisfaction.  Portion control, food waste and sanitation are additional areas that the Cook must be aware of while operating in the kitchen.   This role will pay an hourly wage of $16.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching  

The Premium In-Seat Server provides ultimate hospitality for guests in a fast-paced, high volume environment. This role helps fulfil and delivers mobile orders within the VIP club and Premium Seating Sections of the Arena.   This role will pay an hourly wage of $15.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Under direct supervision of the Guest Services Manager, our Guest Services Supervisor is responsible for providing an exceptional level of world-class service to all premium guests, clients, and partners at all events. Including, but not limited to, major concerts, family shows, and smaller, private events. This position is ideal for candidates with hospitality experience, superb customer services skills and a flexible schedule. This role requires having a positive attitude and service-oriented disposition, as well as a team-driven and proactive mindset.   This role will pay an hourly wage of $25.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Position Summary An Event Security Supervisor reports directly to the Director of Security. The position is to assure the well-being and safety of employees, tenants, and patrons at the CFG Bank Arena.  The Event Security Supervisor is a vital component of the Arena in assuring safety and a positive guest service experience – a positive attitude and a positive appearance are essential.   This role will pay an hourly wage of $26.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Reporting to the Director of Finance, the Staff Accountant is responsible for being part of maintaining in the accuracy and integrity of all aspects of financial and accounting activities at the facility. The ideal candidate is a detail-oriented, proactive, and a collaborative professional responsible for supporting the financial infrastructure of the CFG Bank Arena.   This role will pay an hourly wage of $32.69,     For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

Reporting to the Director of Finance, the Accounting Clerk will provide accounting and clerical support to the Finance & Accounting department. The ideal candidate is a detail-oriented, proactive, and a collaborative professional responsible for supporting the financial infrastructure of CFG Bank Arena.   This role will pay a wage of $24hr.   For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

The Brand Manager under the direct supervision and guidance of the Director of Marketing will coordinate and supervise all backstage & public experiences along with industry-related public relations activities for the CFG Bank Arena. The Brand Manager is responsible for collaborating with the marketing, booking, and executive team to deliver an unbelievable experience to all tours, industry guests, and patrons that visit the CFG Bank Arena. The Brand Manager is an extension and representation of the CFG Bank Arena brand. The goal of this position is to create a 360-degree marketing effect that will turn curated experiences into reasons for tours and industry guests to continue to keep CFG Bank Arena at top of mind.   This role will pay a wage of $70,000.  For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

Overview Under the direction of the premium managers & leads, the Runner/Houseman/Barback is charged with the accurate and timely delivery of all orders and providing support to premium club bars/concessions, catering and suites team of frontline service associates. The associate must be available to work majority to all of the events taking place at CFG Bank Arena, including but not limited to concerts, family shows and private “non-event day” catering events.   This role will pay an hourly wage of $16.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Bar Back is responsible for backing up the premium clubs or suites bartender by restocking products to ensure the bartenders stay fully stocked during events while ensuring all policies and procedures regarding alcohol dispensing are followed.  The employee must maintain excellent attendance and be available to work events as scheduled per business need.   This role will pay an hourly wage of $15.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

POSITION SUMMARY As a member of our Global Partnerships team, the Manager of Global Partnerships will be responsible for driving new business development to achieve department revenue goals.  This position will work hand in hand with the Vice President and Senior Vice President of Global Partnerships to cultivate relationships to bring value and profitability to OVG and CFG Bank Arena. We are looking for hard-working, creative individuals who have a passion for music and entertainment.   Suitable for the role are commercially aggressive professionals who have a proven track record in the sponsorship space of delivering high value deals to regional and national brands with creative activation strategies intertwined. Strong candidates will have experience selling venue partnerships and possess the capability to work collaboratively with multiple business stakeholders. In this start-up environment, candidates who can demonstrate entrepreneurial prowess will be favorable.   This role will pay a wage of $70,000 to $80,000.  For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

The Maintenance Technician reports directly to the Operations Manager. The Maintenance Technician will perform a variety of skilled and semi-skilled work to maintain all physical aspects of the facility while maintaining OSHA compliance and working cooperatively with other departments to assure facility readiness and smooth operation of events.

The barback assists in back of house and front of house operations of the F&B department.  Areas of focus include providing barback services and assisting with trash removal, and other stewarding duties. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.