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As a member of the Guest Services Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere
The Concessions Worker prepares and serves concession items to guests. Prepares and pours beverages and serves them to guests. Ensures quality of food presentation. Utilizes a cash register and accepts payment. Must be able to maintain excellent attendance in accordance with the attendance policy.
This role will pay an hourly rate of $16.94 and is tip eligible (per CBA)
Benefits as per the union agreement.
This position will...
The Stagehands are hourly paid positions, according to job assignments (ex: hands, riggers, loaders, etc). Primarily responsible with assembling, disassembling, and operation of stage equipment.
This role will pay an hourly rate of $21.00 to $25.00
For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching.
The Banquet Server is responsible for providing exceptional food and beverage service to guests during events in accordance with OVG's fine dining standards. This role requires the ability to interpret Banquet Event Orders, carry large trays with efficiency and grace, and maintain a professional and friendly demeanor with all guests and staff. The Server sets up, maintains, and breaks down food and beverage stations while ensuring cleanliness, organization, and proper inventory control throughout service. A successful candidate will be detail-oriented, customer-focused, and able to multitask in a fast-paced environment while also working independently during slower periods. This position requires strong communication...
Cleaning and upkeep of facility, furniture, equipment, fixtures, set up for events, break down after events, lifting and bending. Working during show events.
This role will pay an hourly rate of $12.77 to $13.50.
For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching.
This position will remain open until April 10, 2026.
The Warehouse Worker is responsible for assisting in venue distribution/warehouse operations including inventory, receiving, purchasing, ordering, lay-ins, purchase order tracking, clean-up, transfers and equipment maintenance. This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable event-driven schedule which includes evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction and independent decision-making skills are required.
Utilizing initiative and independent judgment, the Assistant General Manager under the direction of the General Manager, will oversee all full time employees and assist with the management, promotion, and operation of the facility, including operations, sales, marketing, finance, security, IT, production, technology, partnerships, special events, community relations, sustainability, branding, and all other related departments with a primary focus on the Sioux City Convention Center. This executive support the sales team with maximizing the number of events and revenue opportunities at the venue and the development of regional and national...
The Kitchen Staff play a crucial role in the smooth operation of a kitchen. They work under the supervision of chefs and kitchen managers to ensure that food is prepared, cooked, and presented properly. Kitchen staff members are responsible for various tasks, including food preparation, cooking, dishwashing, and kitchen cleanliness.
This role will pay an hourly rate of $20.00 to $25.00.
The Premium Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.
This role will pay an hourly rate of $16.94 and is tip eligible
Benefits for...
As a member of the Bar Staff, you'll play a crucial role in creating a positive experience for our patrons. Your responsibilities will include providing excellent customer service, preparing and serving beverages, maintaining cleanliness and organization in the bar area, and ensuring compliance with all relevant regulations and policies. Your friendly demeanor and attention to detail will contribute to the overall atmosphere and success of our establishment.
This role will...
The Operations Coordinator supports the day-to-day operations and event setup of the arena. This position assists with general labor tasks, including event setup and teardown, facility maintenance, and show care to ensure the venue is safe, clean, and event-ready. The Operations Coordinator works closely with the Operations Manager, Supervisors, and other event staff to execute a variety of configurations for concerts, sporting events, trade shows, and community functions.
This role pays an hourly rate of $16.00-$17.00.
The Set-Up Crew Member will perform general labor duties as assigned. Duties included but not limited to building conversions for various events, set up and breakdown of chairs, tables, staging, housekeeping, etc.
This role will pay an hourly rate of $15.00 to $16.00
For Part-Time...
Ice Crew members are part of a professional, high-energy team responsible for maintaining the ice surface before, during, and after events. Candidates should have strong skating skills and an interest in hockey and ice maintenance operation.
This role pays an hourly rate of $18.11-$19.06 (Per CBA).
Benefits as per the union agreement.
The Concession Worker position greets guests in a friendly and professional manner. They prepare and serve food and beverages according to company standards and operate point-of-sale (POS) systems and handle cash/credit transactions accurately
This role will pay an hourly rate of $10.00-$12.00 and is tip eligible
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
The Director of Security is responsible for managing a team of one Full-Time Guest Services & Security Manager and all part-time Security Supervisors and Guards, and Guest Services Supervisors and Event Staff. Primary responsibility is ensuring a safe, secure, welcoming and comfortable entertainment experience for our guests by planning, monitoring, directing, delegating, controlling, and managing all functions of the guest services & security department. Responsibilities include, but are not limited to, personnel management, risk management, loss prevention, fire/life safety, security/safety training, guest services oversight,...
Clean, repair, and refinish floors in a variety of areas in our building
This role will pay an hourly rate of $15.00 to $16.00
Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.
This position will remain open until April 10, 2026.
The Cook is responsible for preparing menu items utilizing cooking equipment in a fast-paced environment. The Cook must adhere to high food quality standards to ensure guest satisfaction. Portion control, food waste and sanitation are additional areas that the Cook must be aware of while operating in the kitchen.
This role pays an hourly rate of $17.00
Benefits for Part-Time...
The Bar-Back/Runner is responsible for backing up the bartender and other event staff by restocking products to ensure the bartenders and other event staff stay fully stocked during events while ensuring all policies and procedures regarding alcohol dispensing are followed. The employee must maintain excellent attendance and be available to work events as scheduled per business need.
This role will pay an hourly rate of $15.00.
The position of Zamboni Driver is responsible for the ice rink, proper safe operation of the ice resurfacer (Zamboni), maintenance of all areas pertaining to and or involved in maintaining a quality sheet of ice for a professional hockey team. The Zamboni Driver will report to the Operations Manager.
This role pays an hourly rate of $19.67-$25.00 (per CBA).
Benefits as per the union agreement.
A Stagehand is a person who works backstage or behind the scenes in theatres, film, television, or location performance. Their work include setting up the scenery, lights, sound, props, rigging, and special effects for a production.
This role will pay an hourly rate of $16.00 to $18.00.
For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching.