Under supervision of the Assistant Director of Event Services, the Event Manager will manage and direct all building staff on every aspect of their assignment during events. From the advance planning stages, they will make business calls to client and suppliers, interact with local fire department, police department, EMS and first responders, production managers and general service contractors to ensure events run smoothly. They will act with independent and sound judgment as they analyze challenges, identify solutions, and project consequences of proposed actions, while implementing recommendations both before and during the execution of events. They are required to coordinate communication between event staff/security, operations, housekeeping, and building set up teams as required per client specs and needs. This position is responsible to ensure overall customer and lessee satisfaction is meet and exceeded throughout the process and wrap up the event with final billing and invoicing to the customer prior to closing out and forwarding to event finance division.   This role will pay a salary of $40,000 to $45,000.   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays). Close on 4/30/24

The Chef Table Attendant is responsible communication between the Front of House and Back of House in the Suites & Clubs. This position will deliver food to all guests in a friendly, professional & knowledgeable manner. The employee will provide support with other duties as directly. Employees must maintain excellent attendance and be available to work a flexible schedule including nights & weekends.   This role will pay an hourly wage of $17.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.   Expiration 5/2/204

The Server will provide ultimate hospitality for guests in a fast-paced, high volume environment.   This role will pay an hourly wage of $13 to $30.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching. job expires 4/30/2024

The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.   This role will pay an hourly wage of $22 plus tips   For PT roles: Benefits: 401(k) savings plan and 401(k) matching.   Tip Eligible position   end date 4/2/2024

The Figure Skating Manager will manage every aspect of their assigned programs from the advance planning stages through the end of the event; hire, train, schedule and supervise related staff to ensure events run smoothly; coordinate communication between event staff/security and delegate assignments; be responsible for and ensure overall customer satisfaction and experience.   This position requires a leader that develops an innovative skate academy and figure skating program at the new Iceplex. This role requires a hard-working detail-oriented individual that is exceptional at communicating across departments.  This is a Part Time Non - Exempt Role and is paid hourly between $30 and $32 per hour. In addition to an Additional Incentive Plan.   This role will pay an hourly wage of $30 to $32. In addition to an Additional Incentive Plan. This position will also be eligible for a Monthly Cell Phone Stipend!   For PT roles: Benefits: 401(k) savings plan and 401(k) matching. job expires 4/30/2024  

Executive Chef / Director of Food & Beverage reports to the Venue General Manager and is responsible for oversight in the administration, planning, budgeting and direction for the food & beverage operations of the property including all front and back of the house operations in concessions, catering, and culinary.  Insures an effective and cost efficient program by controlling the food & beverage budget, and performs related day to day responsibilities as required.   Coordinates all elements of Food & Beverage operations including budgeting, purchasing, directs the operation of banquets, meetings, festivals, and concessions. Leads the overall staffing within the operation ensuring a consistent product is offered and a hospitable work environment is available for team members.   Additionally, this role will assume all duties of an Executive Chef in providing menu development, recipe costing, securing procurement practices, meal preparation and managing the culinary team to provide product as needed.   This role will pay a salary of $70,000 to $75,000.   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).   job expires 3/31/2024

Ice Crew will perform general labor duties as assigned. Duties included but not limited to building conversions for various events, familiarity with all aspects of facility operations and maintenance in addition to ice making, ice maintenance and repair.   This position is based at the PPL Center. PPL Center is a state-of-the-art multipurpose venue in downtown Allentown, PA. The arena seats more than 10,000 for concerts and more than 8,500 for Lehigh Valley Phantoms professional hockey games, making it the region's largest events venue. THe amenities-packed PPL Center, which includes more than 50 premium spaces (suites, loges, party areas) depending on the event, will host more than 150 events each year, offering something for everyone, including the Phantoms, the AHL affiliate to the NHL Philadelphia Flyers, concerts, family shows, trade shows, youth sports, high school and collegiate events, Disney on Ice, conferences, graduations and many more events. PPL Center is currently the main catalyst to the revitalization and growth of downtown Allentown. You can learn more about our venue here: http://www.pplcenter.com/   This role will pay an hourly wage of $13 to $15.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.   job expires 4/30/2024

The Zamboni Operator will perform general labor duties as assigned. Duties included but not limited to building conversions for various events, familiarity with all aspects of facility operations and maintenance in addition to ice making, ice maintenance and repair.   This position is based at the PPL Center. PPL Center is a state-of-the-art multipurpose venue in downtown Allentown, PA. The arena seats more than 10,000 for concerts and more than 8,500 for Lehigh Valley Phantoms professional hockey games, making it the region's largest events venue. THe amenities-packed PPL Center, which includes more than 50 premium spaces (suites, loges, party areas) depending on the event, will host more than 150 events each year, offering something for everyone, including the Phantoms, the AHL affiliate to the NHL Philadelphia Flyers, concerts, family shows, trade shows, youth sports, high school and collegiate events, Disney on Ice, conferences, graduations and many more events. PPL Center is currently the main catalyst to the revitalization and growth of downtown Allentown. You can learn more about our venue here: http://www.pplcenter.com/   This role will pay an hourly wage of $14 to $19.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching. job expires 6/30/2024  

Housekeepers provide and maintain the cleanliness throughout the venue as well as keeping a safe and hazard free environment for entertainers, guests, and staff.   This role will pay an hourly wage of $11.00 to $13.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching. job expires 6/30/2024

Overview: The Changeover Crew Laborer will perform general labor duties as assigned. Duties included but not limited to building conversions for various events, set up and breakdown of chairs, tables, ice rink, staging, housekeeping, etc.   This role will pay an hourly wage of $13 to $15.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.   job expires 3/31/2024

The Concessions Manager is responsible for the effective management of venue concessions operations including inventory controls, product ordering, training new employees, cash controls, compliance with alcohol service polices, cleaning, safety, guest service, employee/volunteer training and supervision, warehouse oversight, troubleshooting, closing duties, event planning support, food preparation and production, and any other tasks assigned by the DFB.  The Concessions Manager must be provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth operation of the Arena & Concessions Dept.    The Concessions Manager will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will may initiate or recommend employment actions such as hiring, termination, suspension, discipline, promotion and transfer.  The CM will provide oversight and resolution responsibility for employee performance issues.  Actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment. The employee must maintain excellent attendance and be available to work a variable event-driven schedule including evenings and weekends.  Flexible availability, professional presentation, outstanding interpersonal skills, self-direction and strong technical (computer and POS) aptitude are required.     This role will pay a salary of $40,000 to $45,000.   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).   Close July 1, 2024

The Cook is responsible for preparing menu items utilizing cooking equipment in a fast-paced environment. The Cook must adhere to high food quality standards to ensure guest satisfaction.  Portion control, food waste and sanitation are additional areas that the Cook must be aware of while operating in the kitchen.   This role will pay an hourly wage of $12 to $15.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Cashier utilizes a cash register and accepts payment.  Prepares and serves concession items to guests.  Prepares and pours beverages and serves them to guests.  Ensures quality of food presentation. Must be able to maintain excellent attendance in accordance with the attendance policy.   This role will pay an hourly wage of $9 to $12.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching. job expires 4/30/2024  

The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.   This role will pay an hourly wage of $9 to $12.00 plus tips   For PT roles: Benefits: 401(k) savings plan and 401(k) matching. job expires 6/30/2024

Suite & Catering Pantry Coordinator is responsible for fulfilling orders for the Servers for alcohol, non-alcoholic beverages, menu items, snacks, and paper supplies.  Suite & Catering Pantry Coordinator must be personable and able to work in an ever- changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.   This role will pay an hourly wage of $17.90 to $22.  For PT roles: Benefits: 401(k) savings plan and 401(k) matching. job expires 4/30/2024  

The Dishwasher washes and sanitizes all tableware, serving materials, cooking equipment and small wares. The employee must maintain excellent attendance and be available to work events as scheduled per business need.   This role will pay an hourly wage of $17.55 to $18.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.   job expires 4/30/2024

The Concessions Worker prepares and serves concession items to guests. Prepares and pours beverages and serves them to guests. Ensures quality of food presentation. Utilizes a cash register and accepts payment. Must be able to maintain excellent attendance in accordance with the attendance policy.   This role will pay an hourly wage of $17.55 to $18.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching. job expires 4/30/2024

The Bar Back is responsible for backing up the bartender by restocking products to ensure the bartenders stay fully stocked during events while ensuring all policies and procedures regarding alcohol dispensing are followed.  The employee must maintain excellent attendance and be available to work events as scheduled per business need.   This role will pay an hourly wage of $17.55 to $18.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.   job expires 4/30/2024

The Server will provide ultimate hospitality for guests in a fast-paced, high volume environment.   This role will pay an hourly wage of $17.55 to $18.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching. job expires 4/30/2024  

The Cook is responsible for preparing menu items utilizing cooking equipment in a fast-paced environment. The Cook must adhere to high food quality standards to ensure guest satisfaction.  Portion control, food waste and sanitation are additional areas that the Cook must be aware of while operating in the kitchen.   This role will pay an hourly wage of $18 to $19.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.