Job Listings

As a Guest Services Event Staff team member, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere.  

The Post Event Sweeper position is a hands-on position responsible for the oversight, cleanliness, and safety of a designated area during an event at the PPG Paints Arena in accordance with established guidelines and procedures under the direction of the Lead Janitor and Operations Manager.   Will be required to join the union, upon invitation, following 90-day probationary period   This role will pay an hourly rate of...

PPG Paints Arena is seeking candidates for the Tour Guide position. Primary duties will include giving guided tours of PPG Paints Arena home of the Pittsburgh Penguins, working with groups of all ages, assisting with guests entering each facility including check-in, and providing top-notch customer service.   This role will pay an hourly wage of $15.56  

The Manager, Guest Services is responsible for overseeing all guest-facing operations at PPG Paints Arena. This role ensures that every guest receives a safe, welcoming, and memorable experience from arrival to departure. The manager leads a team of front of house staff, and guest service representatives, and collaborates closely with security, operations, and event production teams. This role pays an annual salary of $52,000-$62,000 and is bonus eligible Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and...

This  Security Manager has a Commitment to Excellence in guest service, while providing necessary safety and security support to guests visiting the PPG Paints Arena. This position will oversee shift Guards related to the 24-hour venue security (Command Post, Gates and Rear Yard).   This role will pay an annual salary of $73,000 and is bonus eligible. 

The Building Security Officer position has a Commitment to Excellence in guest service, while providing necessary safety and security support to guests visiting the PPG Paints Arena. This position will staff the Employee Entrance and the Command Post.    This role will pay an hourly rate of $17.50.   Benefits for Full-Time roles: Health, Dental and Vision...

The Usher position has a Commitment to Excellence in guest service, and assists guests of the PPG Paints arena in locating their seats during events.   Will be required to join the union, upon invitation, following 90-day probationary period   This role will pay an hourly rate of $15.71 (per CBA). Benefits as per the union...

The Suites Runner supports suite attendants in the set-up, operation, and clean up of suites, ensuring a seamless guest experience. This role focuses on preparing and stocking suites with the necessary products, utensils, and supplies, as well as assisting with pre-ordered food and beverage setups and in-event deliveries. This role has a hourly rate of $13.00 and is tip eligible.   Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching  

The Suite Server is responsible for serving guests in Synovus Ballpark's suites. The Suite Server must be personable and able to work in an ever-changing, fast-paced environment.   This role has a hourly rate of $12.00 and is tip eligible.   Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching   This position will remain open until April 24, 2026.

The Premium Bartender is responsible for serving all beverages, both alcoholic and non-alcoholic, at our premium exclusive club level. They must be personable, professional, and able to work in an ever-changing, fast-paced environment. Preparing and serving alcoholic beverages per state and federal regulations.   This role has a hourly rate of $10.00 and is tip eligible.   Benefits for Part-Time roles: 401(k) Savings Plan and...

The Group Hospitality Supervisor is responsible for overseeing guests' service in the group picnic catering spaces and will assist the Premium Manager with projects including training, inventory, and special events.   This role has a hourly rate of $18.00   Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching   This position will remain open until April 24, 2026.

The Picnic and Catering Attendant is responsible for the set-up, service, and clean-up of food and beverage hospitality during special events and picnic catering during Clingstones baseball games and other events as needed.    This role has a hourly rate of $12.00 and is tip eligible.   Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching   This position will remain open until April 24,...

The Club Attendant is a crucial member of the restaurant's service team, responsible for assisting guests in the premium club delivering beverage orders to customers seated and bussing and cleaning tables as guest finish eating. Working closely with the servers and kitchen staff, the Club Attendant plays a key supporting role in ensuring a positive dining experience for guests.   This role has a hourly rate of $12.00 and is tip eligible.  

The Kitchen Steward is responsible for assisting in the efficient operation of the kitchen and restaurants by maintaining cleanliness standards through the operation of dishwashing equipment and sinks, polishing silverware, removing garbage, cleaning of equipment and work areas including the sweeping and mopping of floors. The Kitchen Steward/Dishwasher will also assist in general food preparation for events.   The employee must maintain excellent attendance and be available to work events as scheduled per business...

Operations Staff perform the setup and changeover of the coliseum and convention center on an event-to-event basis in order to ensure complete adherence to the event schedule and requirements. Also, assist with cleaning of the complex to help maintain the cleanliness of the building. Under general supervision, performs work as needed to clean, maintain and prepare for events at the facility. Duties include skilled and semi-skilled tasks, which often require heavy lifting and a high degree of physical exertion.    This role pays an hourly rate $15.00 to $20.00  

The Suites & Picnic Supervisor will oversee ALL service aspects of the Premium Suites, Dugout Suites and picnic areas. This includes staffing, scheduling as well as assisting our Suites guests with ordering food & beverage. This position will work closely with the Executive Chef to communicate food orders, special requests and maintaining product specifications and safe service / food handeling proceedures. The Suites and Picnic Supervisor will also be responsible for monitoring the operational standards on game day in both the Suites and picnic areas, maintaining communications with our customers before, during and after the game and communicate any issues or concerns to the Generagl Manager. The position...

The Server will provide ultimate hospitality for guests in a fast-paced, high volume environment.   This role pays an hourly rate of $7.25 and is tip eligible   For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching.    This position will remain open until April 24,...

The Ticket Seller position is primarily responsible for assisting patrons related to ticket sales, will call, digital ticketing, parking, and customer service. This position is responsible for handling a high volume of cash and credit transactions in a responsible manner.    This role pays an hourly rate of $10.00 to $12.00  

The Parking Ambassador is generally responsible for the successful guest parking experience, including directing traffic, managing pedestrian traffic at intersections and validating donor parking passes.   This role pays an hourly rate of $12.00 to $16.00   Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching  

Under the general supervision of the Opereations Management, the Operations Staff will execute the set-up and tear down of events, assist with inventory and provide general maintenance, as necessary. The position will be part-time, hourly and should be available to work days and nights, including weekends and holidays.    This role pays an hourly rate of $14.00 to $20.00.   Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.