The Operations Coordinator supervises and directs the day-to-day operations of the facilities and oversees conversions. The position provides leadership and direction to part-time staff about building policy and procedures.    

The Cashier utilizes a cash register and accepts payment.  Prepares and serves concession items to guests.  Prepares and pours beverages and serves them to guests. Ensures quality of food presentation. Must be able to maintain excellent attendance in accordance with the attendance policy.  

Direct the preparation, seasoning, and cooking of salads, soups, fish, meats, vegetables, desserts, or other foods. Plan and price menu items, orders supplies, and keep records and accounts. Supervises and participate in cooking and baking and the preparation of foods

The General Manager is responsible for the efficient, professional and profitable operation of the F&B Hospitality operations at the assigned OVG venue.  This individual ultimately oversees every managerial, f/t and p/t position, and ensures full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations.  In addition to managing the day to day business operations, the General Manager solicits new sources of revenue, both on and off the venue property.  

The Premium Service Attendant assists in providing guests with a pleasant service experience. The attendant is primarily responsible for setting up serviced rooms are properly set with appropriate food, beverage, and equipment prior to guest arrival, ensuring additional service requests are provided in a timely/professional manner, and restoring the serviced rooms to their original condition prior to setup. The employee must demonstrate attention to detail, ability to work in an ever-changing/fast-paced environments efficiently, and ability to meet hospitality standards for premium services. The attendant must maintain excellent attendance and be available to work events as scheduled per business need.

The Premium Service Supervisor is responsible for overseeing premium service operations and staff during premium functions and events. The employee must demonstrate attention to detail, ability to efficiently work in an ever-changing & fast-paced environments, and ability to meet hospitality standards for services. The supervisor will assist the Premium Service Manager with staff training, inventory, finance, record keeping, and regular operations/events. The supervisor is primarily responsible for ensuring serviced rooms are properly set with appropriate food, beverage, and equipment prior to guest arrival while ensuring additional service requests are provided in a timely/professional manner. Following the event, the supervisor will confirm all serviced rooms are restored the room to their original condition and all billing is complete. The employee must demonstrate ability to meet the premium server standard, maintain excellent attendance, and be available to work events as scheduled per business need, maintaining an excellent attendance.

The Dishwasher washes and sanitizes all tableware, serving materials, cooking equipment and small wares. The employee must maintain excellent attendance and be available to work events as scheduled per business need.  

The Server will provide ultimate hospitality for guests in a fast-paced, high volume environment.  

Guest & Premium Experience Supervisors will assist in managing the Guest Experience and Premium teams during an event.

Premium Experience Representatives are responsible for providing GREAT customer service to Snapdragon Stadium’s Premium guests. This is a part-time, hourly position.

Guest Experience Representatives are responsible for providing GREAT customer service to Snapdragon Stadium’s guests. This is a part-time, hourly position.  

Under general supervision of the Director of Fields & Grounds, the Sports Turf Supervisor will assist in the overall field maintenance including all playing surfaces, and stadium grounds. This is an hourly, full-time position.

Under general supervision of the Manager of Grounds, Sports Turf Supervisor, the Grounds Crew will assist in the overall field maintenance including all playing surfaces, and stadium grounds. This is part time, year-round position.

Utilizing independent judgment, the Director of Events is primarily responsible for overseeing all aspects of post-booking stage service delivery methods. Directs, manages, supervises and coordinates the activities and operations of Event Services functions assuring the highest quality service program to assure rebooking of events. Provides highly responsible staff assistance to the General Manager.

OVG Facilities, a division of the Oak View Group, is a full-service venue management and event programming company that operates and books arenas, theaters, convention centers, and amphitheaters throughout the U.S. OVG has an excellent and immediate opening for a Banquet Server for the Federal Way Performing Arts & Event Center.     Managed by OVG, the Federal Way Performing Arts & Event Center's purpose is to create, plan and execute outstanding event experiences. To achieve this, our employees must provide the highest levels of guest service by demonstrating our principles of being professional, resourceful, accommodating and precise, while always being safe. To be successful in this role, candidates must be friendly and honest, build strong relationships, continually strive to provide a seamless experience, and be flexible to our guests needs by providing quality services and products through detailed and accurate communication. Team members must share in our values of being adaptable to event needs, being aware of guest requirements, showing strong character, and being team centric.

  Under general direction, position is responsible for various equipment and facility maintenance needs.  Position will assist in variety of non-skilled duties as operations and events require. Accountable to the Lead Engineer, Asst Chief Engineer, Chief Engineer. 

Under general direction, performs skilled journey level and leadwork duties on the technical operation of critical facility systems, performing facility & equipment maintenance / troubleshooting, and system monitoring. Employee performs advanced work in the maintenance and repair of steam generating boilers, electrical generating equipment & auxiliary systems, and centralized air-conditioning systems.  Accountable to the Lead Engineer, Asst Chief Engineer, Chief Engineer. 

The Engineer performs skilled journey level and leadwork duties on the technical operation of critical facility systems, performing facility & equipment maintenance / troubleshooting, and system monitoring under general direction.  Employee performs advanced work in the maintenance and repair of steam generating boilers, electrical generating equipment & auxiliary systems, and centralized air-condition systems.  Accountable to the Asst. Chief Engineer and Chief Engineer.

Under the direction of the Chief Engineer, the Asst. Chief Engineer directs, manages, supervises and performs a variety of tasks related to the maintenance and operation of the Iowa Events Center. Directs / oversees a large team of engineers, electrician(s), maintenance technicians, and other specialists in the Engineering Department.  In absence of the Chief Engineer, this position will assume all Chief Engineer responsibilities.

The General Manager is responsible for the efficient, professional and profitable operation of the food service operations at the assigned Spectra venue.  This individual ultimately oversees every managerial, f/t and p/t position, and ensures full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations.  In addition to managing the day to day business operations, the General Manager solicits new sources of revenue, both on and off the venue property.   Salary Range $65,000.00/year