Under general direction, performs journeyman electrician level and leadwork duties in the technical operation, maintenance and repair of electrical generating equipment, fire and smoke detection system, HVAC, and Building Automation systems, & auxiliary systems facility wide. With support of Engineering staff, will direct team on electrical projects in all buildings.  

The Suite Attendant is responsible for serving guests in the Suites. The Suite Attendant must be personable and able to work in an ever- changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.  

The Human Resource Manager will serve as a strategic business partner to both venue management and employees. Responsible for building continuity and consistent human resource practices within all departments at the Kay Bailey Hutchison Center.  Position will provide direction and support in the areas of employee relations, recruitment and onboarding, and performance management as needed.  The Human Resource Manager will further act as liaison to Corporate Human Resources to ensure regulatory and company policy compliance, leadership and implementation of other company initiatives.

The Kitchen Supervisor is responsible for serving guests quality food and beverage following the company’s standard recipes.  The Kitchen Supervisor will prepare and cook meats, soups and sauces and supervise all other aspects of the food and beverage operation.  The Kitchen Supervisor is responsible for the training of all kitchen staff.   The Kitchen Supervisor must maintain excellent attendance and be available to work events as scheduled per business need.  

The Line Cook is responsible for preparing foods to be served to guests throughout the venue.  The Line Cook will often have direct contact with the public working in areas such as a buffet line slicing meats or preparing dishes to order. The Line Cook must maintain excellent attendance and be available to work events as scheduled per business need.    

The Dishwasher washes and sanitizes all tableware, serving materials, cooking equipment and small wares. The employee must maintain excellent attendance and be available to work events as scheduled per business need.  

The Cook is responsible for preparing menu items utilizing cooking equipment in a fast-paced environment. The Cook must adhere to high food quality standards to ensure guest satisfaction.  Portion control, food waste and sanitation are additional areas that the Cook must be aware of while operating in the kitchen.  

Assists the Box Office Manager with day-to-day operations at the box offices at the XL Center in Hartford, CT and the Pratt & Whitney Stadium at Rentschler Field in East Hartford, CT. Assists with ticket operations, utilizes software for all event creations and financial reports, and maintains all relevant policies and procedures.   This role has a pat range of $16.83phr to $20.19phr. 

The Conference Center Sales Manager is responsible for promoting and booking events in the Edward D. Hansen Conference Center through an aggressive marketing and sales program, working with clients on rates and contract terms and conveying this information to all departments.    

The In-Seat Service Attendant will provide ultimate hospitality for guests in a fast-paced, high volume environment.  

The Cashier Attendant utilizes a cash register and assists guest with payment at our self checkout kiosks.  Prepares and serves concession items to guests.  Prepares and pours beverages and serves them to guests.  Ensures quality of food presentation. Must be able to maintain excellent attendance in accordance with the attendance policy.  

The Executive Chef has the primary duty of managing the culinary team, a recognized department of venue’s F&B operation.  The Executive Chef will actively provide on-site consultation, coaching, counsel, direct, train and mentor employees in meeting company qualify standards, and will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, promotion and transfer.  The Executive Chef will actively and independently consult w/ PSU Concession Managers to ensure a positive, harmonious, compliant and cooperative work environment.   The Executive Chef is responsible for providing direction of the kitchen’s daily activities in accordance with Ovg policies and objectives to ensure guest satisfaction, profitability and a positive, productive and compliant work environment.  The Executive Chef is responsible for the effective leadership and operation of the culinary team including event planning support, scheduling, food preparation and production, food cost control, compliance with food safety and sanitation policies, cleaning, kitchen safety, employee training and supervision, and any other tasks assigned by the F&B Director.  The Executive Chef must provide a high level of oversight, culinary proficiency and operational/personnel support to ensure the smooth running all food outlets and events.    This is a key position for the effective and profitable operation of the business. The Executive Chef must maintain excellent attendance and be available to work a variable event-driven schedule which to evenings and weekends.  Open availability, professional presentation, outstanding interpersonal skills and self-direction required.       

The Concessions Stand Attendant assists in the preparation and staging of all food & beverage items within assigned location.  Ensures quality of food presentation. Additionally, they will be interacting with guests and providing assistance in all transaction at self-checkout areas and on occasion could have cash handling duties where needed.  Must be able to maintain excellent attendance in accordance with the attendance policy.    

The Dishwasher washes and sanitizes all tableware, serving materials, cooking equipment and small wares. The employee must maintain excellent attendance and be available to work events as scheduled per business need.  

The Cook is responsible for preparing menu items utilizing cooking equipment in a fast-paced environment. The Cook must adhere to high food quality standards to ensure guest satisfaction.  Portion control, food waste and sanitation are additional areas that the Cook must be aware of while operating in the kitchen.  

Under general supervision of the Director of Operations, the Chief Engineer manages, supervises and coordinates the maintenance of the mechanical, HVAC, electrical systems, plumbing and related equipment for the stadium. The Chief Engineer also plans and oversees the Capital Improvement Program and a variety of projects determined by Executive Management.

The Concessions Manager(CM) is responsible for the effective management of venue food and beverage operations including inventory controls, product ordering, training new employees, cash controls, compliance with alcohol service polices, cleaning, safety, guest service, employee/volunteer training and supervision, warehouse oversight, troubleshooting, closing duties,event planning support, food preparation and production, and any other tasks assigned by the GM.  The CM mustprovide a high level of event oversight, technical proficiency, and operational/personnel support to ensure the smooth operation of the Concessions Department.    The CM will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, andmay initiate or recommend employment actions such as hiring, termination, suspension, discipline, promotion, and transfer.  The CM will provide oversight and resolution responsibility for employee performance issues.  Actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant, and cooperative work environment.      This is a key position for the effective and profitable operation of the business including large volume sales and large volume ordering. The employee must maintain excellent attendance and be available to work a variable event-driven schedule including evenings and weekends. Flexible availability, professional presentation, outstanding interpersonal skills, self-direction and strong technical (computer and POS) aptitude are required.   

The role of the set-up manager is to follow the department guidelines as set by the Setup Manager to ensure a high level of building services for meeting room set up, stage and equipment set up and movement and safe movement and operation of office and building support. Job duties include reading diagrams, moving equipment, setting furniture per the client specs and resume requirements. Working with the event management team and ensuring the setup team is fulfilling the expectation of the client while adhering to regulations and best practices. Must be reliable, hardworking, and willing to work nights and weekends.

The Event Manager will oversee the events department.  Manages every aspect of events in the facility from the advance planning stages through the end of the event.  Position will recruit, train, motivate, and evaluate all front of house event staff including building security, guest services, medical staff, police and parking issues.  Interact with local public safety officials to ensure events run smoothly; coordinate communication between event related staff and delegate assignments; be responsible for and ensure overall customer and lessee satisfaction.