An usher is a vital member of the Arena staff as they are involved in direct contact with the public. As a representative of the CFG Bank Arena, a friendly greeting attached to a smiling face goes a long way in helping our guest enjoy their visit.  Providing top notch customer service is your responsibility. Our ushers will be essential in creating a safe and memorable experience for all guest at CFG Bank Arena. This position is ideal for candidates who want to immerse themselves in an exciting lice entertainment environment.   This role pays an...

Under direct supervision of the Guest Services Management Team and Supervisors, our Guest Services Representative is responsible for providing an exceptional level of world-class service to all premium guests, clients, and partners at all events. Including, but not limited to, major concerts, family shows, and smaller, private events. This position is ideal for candidates with hospitality experience, superb customer services skills and a flexible schedule. This role requires having a positive attitude and service-oriented disposition, as well as a team-driven and proactive mindset.  

A member of the Operations Changeover Team reports directly to the Operations Manager. The position is primarily responsible for the changeover in the Arena from one event to another.  Additionally, a member of the Operations Changeover Team may be involved in other aspects of building maintenance to include painting, trash disposal, exterior facility care, snow removal, furniture moving, etc.  This responsibility requires physical labor and heavy lifting and therefore has lifting requirements.  The Operations Changeover Team is a vital component of the Arena in responding to the needs of promoters and clients – a positive attitude and a positive appearance are essential.  

This position will be part of a busy and dynamic working environment at CFG Bank Arena. This position is responsible for ticket sales with a specialization in Ticketmaster Host & TM1 Sales and providing excellent customer service for our world-class events, including will call service, as needed. This role is supported by and works closely with the entire ticketing team.   This role will pay an hourly wage of $19.   Benefits for PT roles:...

A member of the Event Security Team reports directly to the Director of Security and Security Manager. The position is to assure the well-being and safety of employees, tenants, and patrons at the CFG Bank Arena.  The Event Security team is a vital component of the Arena in assuring safety and a positive guest service experience – a positive attitude and a positive appearance are essential.   This role will pay an hourly wage of $22.   Benefits for PT roles: 401(k) savings plan and 401(k) matching....

Oversees the operation of the stand location. Responsible for ensuring quality of products and accurate preparation of all food and beverage items as listed, oversees and participates in set-up and closing procedures and paperwork (basic math skills), and resolves problems with the assistance of a manager. Previous experience in a fast-paced, food service, supervisory position preferred. Must be able to stand for long periods of time with frequent bending, stretching, and reaching and lifting up to 50 lbs.   This role will pay an hourly wage of $16, plus tips. 

Perform the setup and changeover of the arena on an event-to-event basis. Also, assist with maintaining the cleanliness of the building. Overnight hours are to be expected on occasion.   This role will pay an hourly wage of $15.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.  

The Chesapeake Arena on the campus of UMBC is looking for friendly, motivated individuals to work the ticket sales windows at the Box Office. As a ticket seller, you will assist all patrons with purchasing tickets at walk up and troubleshooting potential ticket issues they may have.   This role will pay an hourly wage of $15.00.    Benefits for PT roles: 401(k) savings plan and 401(k) matching.  

The Dishwasher washes and sanitizes all tableware, serving materials, cooking equipment and small wares. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

As a Ticket Taker, you will be the first point of contact for event guests, responsible for ensuring a smooth entry process while providing excellent customer service. Your role involves verifying tickets, guiding guests, and maintaining a welcoming atmosphere. This role requires strong interpersonal skills, attention to detail, and the ability to work in a fast-paced environment. A Ticket Taker plays a vital role in creating a positive first impression for all event guests.   This role will pay an hourly rate between $15 to $20.  

The Cook is responsible for preparing menu items utilizing cooking equipment in a fast-paced environment. The Cook must adhere to high food quality standards to ensure guest satisfaction.  Portion control, food waste and sanitation are additional areas that the Cook must be aware of while operating in the kitchen.   This role will pay an hourly rate of $15.