A Parking Supervisor will be responsible for the event day supervision and management of our parking & transportation operations on event days. This individual will observe, report, and carry out event day procedures set forth by the Parking Manager. The supervisor will be asked to complete event checklists, complete event reports, and ensure efficient operation. A person who can provide valuable information and feedback regarding our parking and transportation operations to better assist the Manager & Director with the implementation of procedures would be valuable. This role will be part-time and event based, reporting directly to the Manager of Parking.  

The Food & Beverage Manager is responsible for overseeing the execution\service of all catered & concessions events with a primary focus on the Five Flags Civic Center. This role will also include duties/projects as assigned at the Grand River Center. The Food & Beverage is responsible for assisting the Director of Food & Beverage with the efficient, professional, and profitable operation. The Food & Beverage Manager must be personable and able to work in an ever- changing fast-paced environment.  The Food & Beverage Manager will be responsible for training and developing all service staff.   

The Event Staff primary function is to use knowledge of the building and its services to provide a safe and enjoyable environment for the building patrons entering the facility.   This role will pay an hourly rate of $10.00-$12.00.   Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

The AGM/Director of Booking reports to the General Manager of Dubuque OVG venues. Responsible for overall management, promotion, and operation of the facility, including construction, purchasing, policy administration, booking, marketing, finance, food and beverage, box office, advertising, security, production, maintenance, and related operations for a public assembly venue. This position is responsible for the development, coordination, and management of all aspects and strategies for the theater and arena entertainment events.    This role pays an annual salary of $90,000-$100,000 and is...

The Welcome Center Specialist will support the Berger Foundation Iceplex guest experience, point of sale front desk, and programming activity. This will include cross-collaboration with program leaders for youth hockey, adult hockey, figure skating, and in-venue events to maximize efficiency and customer communication.   This role will pay an hourly rate of $20.00.  

The Welcome Center Specialist Lead will support the Berger Foundation Iceplex Guest Experience Manager, point of sale front desk, Birthday parties, weekly reporting and concession orders. This will include supporting the Guest Experience Manager in overseeing the day-to-day operations of the Welcome Center and Iceplex.   This role will pay an hourly rate of $22.00-$24.00.   

The Concessions Runner is responsible for the accurate and timely delivery of food, beverage and paper stock throughout the venue. The Runner is expected to complete other tasks related to the maintenance of the warehouse and stands. The employee must maintain excellent attendance and be available to work events as scheduled per business need.   This role will pay an hourly wage of $17.50 to $18.50.   

The Warehouse Worker is responsible for assisting in venue distribution/warehouse operations including inventory, receiving, purchasing, ordering, lay-ins, purchase order tracking, clean-up, transfers and equipment maintenance. This is a key position for the effective and profitable operation of the business.  The employee must maintain excellent attendance and be available to work a variable event-driven schedule which includes evenings and weekends.  Open availability, professional presentation, outstanding interpersonal skills, self-direction and independent decision-making skills are required. ...

The Cashier utilizes a cash register and accepts payment. Prepares and serves concession items to guests. Prepares and pours beverages and serves them to guests. Ensures quality of food presentation. The employee must maintain excellent attendance and be available to work an event driven schedule including nights and weekends per business needs.   This role pays an hourly wage of $14.00-$15.06 and is tip eligible.    Benefits are per union...

  The Warehouse Attendant receives, stores and distributes material, tools, equipment and products. This is a union position.   This role will pay an hourly wage of $14.20-$17.75   Benefits are per the union agreement.   This position will remain open until August 15, 2025. 

You will be responsible for overseeing suite-level food and beverage operations, ensuring an exceptional guest experience for VIP clientele, and managing suite attendants during events. The employee must maintain excellent attendance and be available to work an event driven schedule including nights and weekends per business needs.     This role pays an hourly rate of $23.00 to $27.00  

The Premium Runner is charged with the accurate and timely delivery of all orders and providing support to suites and the team of front-line service associates. The employee must maintain excellent attendance and be available to work an event driven schedule including nights and weekends per business needs.   This role will pay an hourly rate of $15.94-$19.92 and is tip eligible.   Benefits are per the union agreement.

The Prep Cook is responsible for preparing menu items utilizing cooking equipment in a fast-paced environment. The Prep Cook must adhere to high food quality standards to ensure guest satisfaction. Portion control, food waste and sanitation are additional areas that the Cook must be aware of while operating in the kitchen. The employee must maintain excellent attendance and be available to work an event driven schedule including nights and weekends per business needs.   This role will pay an hourly rate of $17.75- $22.19.  

The Premium Clubs Supervisor is responsible for overseeing the serving of guests in all Club areas. The Premium Clubs Supervisor must be personable and able to work in an ever- changing fast-paced environment.  The Premium Clubs Supervisor will assist the Premium Manager with projects including training, inventory and special events.The Premium Clubs Supervisor must maintain excellent attendance and be available to work events as scheduled per business needs.  

The Premium Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.   This role will pay an hourly wage of $13.77- $17.21 and is tip eligible.    Benefits are per the union agreement.

As Line Cook, you will play a key role in delivering high-quality food for premium events, concession events, private events and large-scale caterings. Line cook is responsible for preparing menu items utilizing cooking equipment in a fast-paced environment. The Line Cook must adhere to high food quality standards to ensure guest satisfaction. Portion control, food waste and sanitation are additional areas that Line Cook must be aware of while operating in the kitchen and culinary areas.   This...

The Premium Barback is responsible for backing up the premium clubs or suites bartender by restocking products to ensure the bartenders stay fully stocked during events while ensuring all policies and procedures regarding alcohol dispensing are followed. This employee must maintain excellent attendance and be available to work events as scheduled per business needs.   This role will pay an hourly rate of $15.61- $19.51 and is tip eligible.    Benefits are per the...

The Lead Cook is responsible for preparing foods to be served to guests throughout the venue, while also providing direction and guidance to other culinary and kitchen team members. The employee must maintain excellent attendance and be available to work an event driven schedule including nights and weekends per business needs.   This role will pay an hourly rate of $20.74- $25.92.   Benefits are per the union agreement.

The Kitchen Supervisor is responsible for serving guests quality food and beverage following the company’s standard recipes. The Kitchen Supervisor will prepare and cook meats, soups and sauces and supervise all other aspects of the food and beverage operation. The Kitchen Supervisor is responsible for the training of all kitchen staff. The Kitchen Supervisor must maintain excellent attendance and be available to work events as scheduled per business need.   This role pays an hourly rate of...

The Kitchen Steward is responsible for assisting in the efficient operation of the kitchen and restaurants by maintaining cleanliness standards through the operation of dishwashing equipment and sinks, polishing silverware, removing garbage, cleaning of equipment and work areas including the sweeping and mopping of floors. The Kitchen Steward/Dishwasher will also assist in general food preparation for events. The employee must maintain excellent attendance and be available to work events as scheduled per business need.   This role will pay an hourly rate of $18.05-$22.56