The Director of Ticketing will create and oversee all concert and other event ticketing operations for the CFG Bank Arena. The Candidate will be a driven self-starter who works well without significant oversight. In addition, the candidate will have a strong ability to communicate and collaborate with all members of the team. This candidate will interface with Ticketmaster, Live Nation, Feld, and other promoters to create and manage their events. The Director of Ticketing will ensure his or her team is operating within the scope of Generally Accepted Ticket Operations Standards and Practices.  He/She shall manage all ticket distribution and will hire, train, supervise and manage the Box Office staff which may exceed over 20 people.  Director of Ticketing will be proficient in TM One, TM Host, Archtics, Account Manager and Microsoft Office.   This role will pay a salary of $105,000 - $110,000.   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

The Human Resources Generalist is responsible for managing HR for CFG located in Baltimore, MD. The individual will interpret policies and procedures with management, providing guidance and oversight to the leadership team. The ideal candidate will partner with the regional leadership team to handle employee relations issues and manage change, as well as partner with the General Manager to lead strategic business initiatives within the Human Resources function. The ideal candidate will be a natural team player with high energy and a sense of enthusiasm who can inspire and motivate others, thereby creating vision and commitment throughout the organization.   This role will pays a wage of $27 to $33.   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

This position will be part of a busy and dynamic working environment at CFG Bank Arena. This position is responsible for ticket sales with a specialization in Ticketmaster Host & TM1 Sales and providing excellent customer service for our world-class events, including will call service, as needed. This role is supported by and works closely with the entire ticketing team.   This role will pay an hourly wage of $19.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

As a member of our Global Partnerships team, the Coordinator of Global Partnerships will be responsible for driving new business development. This position will work hand in hand with the Vice President of Global Partnerships to conduct research, perform targeted outreach, support partnership activation, and cultivate brand side relationships to bring value and profitability to OVG across CFG Bank Arena as well as other OVG projects as needed. We are looking for hard-working, creative individuals who have a passion for sports and entertainment.   This role will pay a salary of $24.00 - $29.00/ hour   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

CFG Bank Arena is offering a paid internship program for the Summer & Fall Semester. We are looking for individuals who want professional level experience and have the initiative, skills, and drive to excel. This program will give individuals an opportunity to work alongside professionals in the live entertainment and venue management industry. This internship will provide experience with Digital Marketing. Interns will gain working knowledge of Digital Marketing in an arena setting. The Digital and Social Media Marketing Intern will support the CFG Bank Arena digital footprint inclusive of social media, website, app, digital assets, email, and social media calendar.    This role will pay an hourly wage of $15.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Building Maintenance Engineer reports directly to the Director of Operations. The Building Maintenance Engineer will perform a variety of skilled and semi-skilled work to maintain all physical aspects of the facility while maintaining OSHA compliance and working cooperatively with other departments to assure facility readiness and smooth operation of events.   This role will pay a salary of $26 to $30.   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

As a Marketing Assistant, you will be responsible for executing event day marketing plans, including operating marketing tables, providing high quality customer service for our VIP experiences, execution of grassroots promotions and social media content creation. While coordinating marketing plans you will be expected to design, print, and hang flyers around the venue, talk to patrons about upcoming events, provide quality customer service to our Peake Experience clients, assist with back of house experience set up, and assist marketing initiatives as needed.   This role will pay an hourly wage of $15.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Bar Back is responsible for backing up the premium clubs or suites bartender by restocking products to ensure the bartenders stay fully stocked during events while ensuring all policies and procedures regarding alcohol dispensing are followed.  The employee must maintain excellent attendance and be available to work events as scheduled per business need.   This role will pay an hourly wage of $15.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

CFG Bank Arena is offering a paid internship program for the Summer & Fall Semester. We are looking for individuals who want professional level experience and have the initiative, skills, and drive to excel. This program will give individuals an opportunity to work alongside professionals in the live entertainment and venue management industry. This internship will provide experience with Marketing and Public Relations. Interns will gain working knowledge of Marketing and Public Relations in an arena setting.   This role will pay an hourly wage of $15.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.    

CFG Bank Arena is offering a paid internship program for the Summer & Fall Semester. We are looking for individuals who want professional level experience and have the initiative, skills, and drive to excel. This program will give individuals an opportunity to work alongside professionals in the live entertainment and venue management industry. This internship will provide experience with Graphic Design. Interns will gain working knowledge of Graphic Design in an arena setting. The Graphic Design Intern will support the CFG Bank Arena digital footprint inclusive of social media, website, app, and digital assets.    This role will pay an hourly wage of $15.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Overview Under the direction of the suites supervisors and managers, the Premium Suites Runner is charged with the accurate and timely delivery of all orders and providing support to both the catering and suites team of frontline service associates. The associate must be available to work majority to all of the events taking place at CFG Bank Arena, including but not limited to concerts, family shows and private “non-event day” catering events. Responsibilities The Suites Food Runner is responsible for serving guests in the Suites. The Suites Food Runner must be personable and able to work in an ever-changing fast-paced environment. Ultimately, you will ensure our guests have a high-quality dining experience by serving their food in a timely and accurate manner.    The employee must maintain excellent attendance and be available to work events as scheduled per business need.   Position Details :  - Part-time position   - Shifts include nights, weekends, and holidays   This role will pay an hourly wage of $15.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Perform the setup and changeover of the arena on an event-to-event basis. Also, assist with maintaining the cleanliness of the building. Overnight hours are to be expected on occasion.   This role will pay an hourly wage of $15.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Chesapeake Arena on the campus of UMBC is looking for friendly, motivated individuals to work the ticket sales windows at the Box Office. As a ticket seller, you will assist all patrons with purchasing tickets at walk up and troubleshooting potential ticket issues they may have.   This role will pay an hourly wage of $15.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

As a member of the Guest Services Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere   This role will pay an hourly wage of $15.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

A ticket taker is a vital member of the Arena staff as they are involved in direct contact with the public. As a representative of the CFG Bank Arena, a friendly greeting attached to a smiling face goes a long way in helping our guests enjoy their visit. Providing top notch customer service is your responsibility. Our ushers will be essential in creating a safe and memorable experience for all guests at CFG Bank Arena. This position is ideal for candidates who want to immerse themselves in an exciting, entertainment environment.   This role will pay an hourly wage of $18.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Concessions Stand Attendant assists in the preparation and staging of all food & beverage items within assigned location.  Ensures quality of food presentation. Additionally, they will be interacting with guests and providing assistance in all transaction at self-checkout areas.  Must be able to maintain excellent attendance in accordance with the attendance policy.   Salary: $15hr   For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Warehouse Manager is responsible for the effective management and running of venue distribution/warehouse operations including inventory, receiving, purchasing, ordering, lay-ins, purchase order tracking, clean-up, transfers and equipment maintenance. The Warehouse Manager must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth running of (or preparation for) any assigned event.  The Warehouse Manager will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, promotion and transfer.  The Warehouse Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.   This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable event-driven schedule which includes evenings and weekends.  Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong management and independent decision-making skills are required.    This role will pay a wage of $65,000 to $70,000.  For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).  

The Bar Back is responsible for backing up the premium clubs or suites bartender by restocking products to ensure the bartenders stay fully stocked during events while ensuring all policies and procedures regarding alcohol dispensing are followed.  The employee must maintain excellent attendance and be available to work events as scheduled per business need.   This role will pay an hourly wage of $15.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Concessions Stand Attendant assists in the preparation and staging of all food & beverage items within assigned location.  Ensures quality of food presentation. Additionally, they will be interacting with guests and providing assistance in all transaction at self-checkout areas.  Must be able to maintain excellent attendance in accordance with the attendance policy.   Salary: $15hr   For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Club Stand Attendant assists in the preparation and staging of all food & beverage items within assigned location.  Ensures quality of food presentation. Additionally, they will be interacting with guests and providing assistance in all transactions including at self-checkout. Must be able to maintain excellent attendance in accordance with the attendance policy.   Salary: $15hr   For PT roles: Benefits: 401(k) savings plan and 401(k) matching.