The General Manager is responsible for the efficient, professional and profitable operation of the food service operations at the assigned venue.  This individual ultimately oversees every managerial, f/t and p/t position, and ensures full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations.  In addition to managing the day to day business operations, the General Manager solicits new sources of revenue, both on and off the venue property.  

A member of the Operations Changeover Team reports directly to the Director of Operations. The position is primarily responsible for the changeover in the Arena from one event to another.  Additionally, a member of the Operations Changeover Team may be involved in other aspects of building maintenance to include painting, trash disposal, exterior facility care, snow removal, furniture moving, etc.  This responsibility requires physical labor and heavy lifting and therefore has lifting requirements.  The Operations Changeover Team is a vital component of the Arena in responding to the needs of promoters and clients – a positive attitude and a positive appearance are essential.

As a Changeover Crew Shift Leader, you will report directly to the Director of Operations. The position is primarily responsible for the changeover in the Arena from one event to another and leading/supervising the team through changes and assigned tasks.  Additionally, may be involved in other aspects of building maintenance to include painting, trash disposal, exterior facility care, snow removal, furniture moving, etc.  This responsibility requires physical labor and heavy lifting and therefore has lifting requirements.  The Changeover Crew Shift Leader is a vital component of the Arena in responding to the needs of promoters and clients – a positive attitude and a positive appearance are...

An Event Security Supervisor reports directly to the Security Manager. The position is to assure the well-being and safety of employees, tenants, and patrons at the CFG Bank Arena.  The Event Security Supervisor is a vital component of the Arena in assuring safety and a positive guest service experience – a positive attitude and a positive appearance are essential.   This role will pay an hourly rate of $26.   For PT roles:...

The Box Office Support Assistant will provide assistance to the Director of Ticketing, Ticket Operations Manager, and Box Office Manager to help oversee all concert and other event ticketing operations for the CFG Bank Arena.  The Candidate will be a driven self-starter who works well without significant oversight and can work in high pressure environment.  This candidate may have to interface with Ticketmaster and promoters.  Also, the Box Office Support Assistant will be the primary liaison with the Premium Sales team for suites and club seating. The Box Office Support Coordinator will operate...

The Building Maintenance Engineer reports directly to the Director of Operations. The Building Maintenance Engineer will perform a variety of skilled and semi-skilled work to maintain all physical aspects of the facility while maintaining OSHA compliance and working cooperatively with other departments to assure facility readiness and smooth operation of events.   This role pays a yearly wage of $28 to $30.00   Benefits for FT roles:...

The Warehouse Supervisor is responsible for the effective supervision and running of venue distribution/warehouse operations including inventory, receiving, purchasing, ordering, lay-ins, purchase order tracking, clean-up, transfers and equipment maintenance.  The Warehouse Supervisor must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth running of (or preparation for) any assigned event.  The Warehouse Supervisor will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will independently initiate and authorize all employment actions such as hiring, termination,...

This position will be part of a busy and dynamic working environment at CFG Bank Arena. This position is responsible for ticket sales with a specialization in Ticketmaster Host & TM1 Sales and providing excellent customer service for our world-class events, including will call service, as needed. This role is supported by and works closely with the entire ticketing team.   This role pays an hourly wage of $19.

The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.   This role will pay an hourly rate between $15 plus tips  

As a Parking Services Attendant, you will be responsible for directing traffic, assisting guests with any issues that may arise, and maintaining a clean and safe environment for all guests and employees within parking areas.   This role will pay an hourly rate between $15 to $17.   Benefits for PT roles: 401(k) savings plan and 401(k) matching  

The Vice President, Premium Sales & Service at CFG Bank Arena will be responsible for leading, inspiring, and managing a team of employees to maximize the sales of multi-year premium seat and Suite leases plus single-night premium rentals at CFG Bank Arena in Baltimore, MD. The Vice President will also be responsible for the service, retention, and fulfillment of premium seating at CFG Bank Arena.   This position will report to the General Manager of CFG Bank Arena and work with guidance from the Oak View Group Premium team. This role will work closely with other departments at CFG Bank Arena, is an...

The Bar Back is responsible for backing up the bartender by restocking products to ensure the bartenders stay fully stocked during events while ensuring all policies and procedures regarding alcohol dispensing are followed.  The employee must maintain excellent attendance and be available to work events as scheduled per business need.   This role will pay an hourly wage of $15 plus tips. 

The Assistant General Manager is responsible for the efficient, professional and profitable operation of the food service operations at the assigned venue.  This individual ultimately oversees every managerial, f/t and p/t position, and ensures full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations.    This role pays a yearly salary of $105,000 to $115,000.

As a member of the Guest Services Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere  

Under the direction of the suites supervisors and managers, the Premium Suites Runner is charged with the accurate and timely delivery of all orders and providing support to both the catering and suites team of frontline service associates. The associate must be available to work majority to all of the events taking place at CFG Bank Arena, including but not limited to concerts, family shows and private “non-event day” catering events. Responsibilities The Suites Food Runner is responsible for serving guests in the Suites. The Suites Food...

The Suite Attendant is responsible for serving guests in the Suites. The Suite Attendant must be personable and able to work in an ever- changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.   Salary for this position is $17hr plus tips.   Benefits for PT...

The Concessions Stand Attendant assists in the preparation and staging of all food & beverage items within assigned location.  Ensures quality of food presentation. Additionally, they will be interacting with guests and providing assistance in all transaction at self-checkout areas and on occasion could have cash handling duties where needed.  Must be able to maintain excellent attendance in accordance with the attendance policy.   This role pays an hourly wage of $15 plus tips  

The duties and responsibilities of a Banquet/Catering Server are generally to provide exceptional customer service throughout the entire event process to ensure the highest standard of customer satisfaction.   To be successful in this role, candidates must be friendly and honest, build strong relationships, continually strive to provide a seamless experience, and be flexible with our clients and their guests needs by providing quality services and products through detailed and accurate communication.

The Catering Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic during private events and special functions in the CFG Bank Arena as part of the Catering/Banquets Team. Candidates must be personable, professional and able to work in an ever-changing fast-paced environment. Catering Bartenders must maintain excellent attendance and be available to work events as scheduled per business need. This role will pay an hourly wage of $15.00 plus tips  

As a member of our Global Partnerships team, the Manager of Global Partnerships will be responsible for driving new business development to achieve department revenue goals. This position will work hand in hand with the Vice President and Senior Vice President of Global Partnerships to cultivate relationships to bring value and profitability to OVG and CFG Bank Arena. We are looking for hard-working, creative individuals who have a passion for music and entertainment. Suitable for the role are commercially aggressive professionals who have a proven track record in the sponsorship space of delivering high value deals to regional and national brands with creative...