Undersupervision of Box Office Manager and Box Office Supervisor, responsible for ticketsales and customerservice for all ticketed events at The Federal Way Performing Arts & Events Center.

The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.  

Operations Team members are responsible for the setup and tear-down of the facilities and for pre and post event facility cleanliness. They provide and maintain the cleanliness throughout the entire venue as well as keeping the environment safe and hazard free for entertainers, guests, patrons, and staff. They are responsible for the pre-event set up, ensuring the venue is ready to go for all events, and tear-down of event at the conclusion. They must communicate in a friendly, respectful and understanding manner with both colleagues and guests alike. They must politely give consistent, timely and accurate information. Must cooperate with employees within the department as well as other departments.

As a member of the Guest Services Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to ushering, ticket scanning, customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere

The Marketing and Ticketing Coordinator will assist the General Manager and Assistant General Manager with day-to-day operations and events. The Marketing and Ticketing Coordinator is responsible for the promotion of theater and stage performances, concerts, family shows, and other events at the Federal Way Performing Arts and Event Center, while assisting in developing creative marketing campaigns that promote public/community awareness of the facility. This individual will create and manage digital campaigns and send out press releases. They would provide support to the Box Office in utilizing Etix Ticketing Software for event ticketing and reporting, balancing, and counting of cash, selling of tickets, and creating events.