This Operations Manager reports to the Director of Operations and is responsible for assisting with front and back of house services, technical services, information technology, conversion, and janitorial services at the Centene Community Ice Center and the seasonal concert venue, Saint Louis Music Park. Assists with controlling operations expenses, and performs related day to day responsibilities as required. Supervises and coordinates the operations of the Customer Service Representatives and Shift Supervisors.   Will assist with developing customer service policies and training for the Customer Service employees.  Exceptional customer service and standards of excellence are a key component to the vision of excellence   This role will pay a wage of $40,000 to $50,000.    For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).  

Under the direction of the Director of Ice Operations and Ice Operations Manager, the Ice Operations crew is responsible to clean the ice between scheduled skating sessions and perform daily ice maintenance on the mulitple rinks and maintainence of all ice resurfacing equipment.

Under the general supervision of the Director of Operations and Operations Managers, the Supervisor on Duty has the primary responsibility manage day-to-day operations that include, but are not limted to, programs, events and physical facilities.

Customer Service Representative is responsible for the Front Information Desk.  This is where the Customer Service Representative can be most effective to greet our guests, answer questions, check in vendors, accept and log deliveries, answer incoming telephone calls, maintain lost and found items, accept payment(s) for programs, events and point-of-sale purchases and confirm or adjust (as needed) locker room assignments.  The Customer Service Representative also performs a variety of other support for the administration office, staff and the facility in general.

The Cashier utilizes a cash register and accepts payment.  Prepares and serves concession items to guests.  Prepares and pours beverages and serves them to guests.  Ensures quality of food presentation. Must be able to maintain excellent attendance in accordance with the attendance policy.

The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

This position will assist in the Hockey Operations and Programming Department at Centene Community Ice Center in Maryland Heights, Missouri. Assistance is needed in both on and off ice programming operations.

As a member of the Guest Services Team at Saint Louis Music Park, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the Saint Louis Music Park. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere