The Catering Manager provides support and assistance with Catering activities as well providing assistance to the concession managers in the profitable management of concessions operations, as needed.  The Catering Manager will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, promotion and transfer.  The Catering Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.   The Catering Manager will provide oversight and resolution responsibility for employee performance issues. The Catering Manager must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth running of any assigned event.  A critical function of the Catering Manager will be to actively mentor, train and help employees and volunteers meet company quality standards. The employee must maintain excellent attendance and be available to work a variable event-driven schedule which to evenings and weekends.  Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong technical (computer and POS) aptitude required. 

This position oversees the production staff during events.  In addition performs various duties relating to the audio/visual systems and IT for the Iowa Events Center.

  Under general direction, position is responsible for various equipment and facility maintenance needs.  Position will assist in variety of non-skilled duties as operations and events require. Accountable to the Lead Engineer, Asst Chief Engineer, Chief Engineer. 

Under general direction, performs skilled journey level and leadwork duties on the technical operation of critical facility systems, performing facility & equipment maintenance / troubleshooting, and system monitoring. Employee performs advanced work in the maintenance and repair of steam generating boilers, electrical generating equipment & auxiliary systems, and centralized air-conditioning systems.  Accountable to the Lead Engineer, Asst Chief Engineer, Chief Engineer. 

The Engineer performs skilled journey level and leadwork duties on the technical operation of critical facility systems, performing facility & equipment maintenance / troubleshooting, and system monitoring under general direction.  Employee performs advanced work in the maintenance and repair of steam generating boilers, electrical generating equipment & auxiliary systems, and centralized air-condition systems.  Accountable to the Asst. Chief Engineer and Chief Engineer.

Under the direction of the Chief Engineer, the Asst. Chief Engineer directs, manages, supervises and performs a variety of tasks related to the maintenance and operation of the Iowa Events Center. Directs / oversees a large team of engineers, electrician(s), maintenance technicians, and other specialists in the Engineering Department.  In absence of the Chief Engineer, this position will assume all Chief Engineer responsibilities.

The Building Coordinator is an event-driven support position that provides physical support and oversees projects and employee productivity in the areas of housekeeping, show care, room sets, event teardown, arena conversions, convention services, and grounds maintenance at the Iowa Events Center. The Building Coordinator leads small crews of part time Building Attendants on tasks and projects; responsible for daily checklists and labor allocation sheets.

The part time Building Attendant is an event-driven support position that works in the areas of housekeeping, show care, room sets, event teardown, arena conversions, and grounds maintenance at the Iowa Events Center

The Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; hire, train, schedule and supervise all event staff; oversee building security and interact with local public safety officials to ensure events run smoothly; coordinate communication between event staff/security and delegate assignments; be responsible for and ensure overall customer and lessee satisfaction and experience.  

The Catering Sales Manager has a primary duty of making sales and obtaining orders or contracts for venue.  This position is responsible for generating, managing and coordinating outside catering sales, as well as initiating, directing and implementing marketing functions in the Catering Department.  The Sales Manager will independently manage and oversee all aspects of full group operations from reservation, through contract negotiation and finalization, to group reception and event catering.    The Catering Sales Manager maintains a consistently positive and professional relationship with internal and external clients. The Sales Manager will handle sales and customer service issues including providing outstanding customer service; researching, resolving and clarifying invoice questions; and providing knowledgeable and appropriate suggestions regarding menu selections.  The Sales Manager will facilitate the flow of information internally, as well as communicate with all guests and vendors. Must be available to assist with general catering operations as needed.     

Under general direction of the Engineering Department; position will be responsible for various painting projects around the facilities. Position will also assist in variety of non-skilled engineering duties as events require.

Parking Supervisor will assist the Parking Manager in daily operations of all Iowa Events Center parking locations. Position is responsible for various administrative duties and ensuring staff has appropriate knowledge and tools for customer service focus and efficient operations.

The part time Electrician performs Journeyman electrician level and leadwork duties, under general direction, in the technical operation, maintenance and repair of electrical generating equipment, fire and smoke detection system, HVAC, building automation systems, and auxiliary systems throughout the Iowa Events Center.  Responsible for performing skilled tasks in accordance with the standard practices of the electrical trade.  Accountable to the full time Electrician and/or Asst Chief Engineer and Chief Engineer.

Parking Attendant is an on-call, per event employee who assists in direction of customers in and around the Iowa Events Center parking lots during events. This position is responsible for handling a high volume of cash and credit transactions in a responsible manner.  This employee must have excellent attendance to ensure the success of the Parking Department during events held at the Iowa Events Center.

Receptionist is an on-call; per event employee who represents the Iowa Events Center both in person and on the phone as initial contact for prospective clients, the general public, and company inquiries. Receptionist will also assist guests with event questions, information and route necessary calls to appropriate personnel.

A Guest Service Attendant is an on-call, per event employee who will act as primary provider of direct service to guests as they are entertained at the Iowa Events Center.  They are responsible for providing a safe environment for our guests and ensuring all service needs are met.  Guest Service Attendants will work in positions as needed including; usher, ticket taker, suite staff and door guards.

OVG is seeking a dynamic, customer service oriented individual to join our box office team at the Iowa Events Center who can help lead our part time staff and assist in creating amazing experiences for our attendees.  

The part time Electrician performs Journeyman electrician level and leadwork duties, under general direction, in the technical operation, maintenance and repair of electrical generating equipment, fire and smoke detection system, HVAC, building automation systems, and auxiliary systems throughout the Iowa Events Center.  Responsible for performing skilled tasks in accordance with the standard practices of the electrical trade.  Accountable to the full time Electrician and/or Asst Chief Engineer and Chief Engineer.