The Manager, Premium Service position is responsible for building and executing a best-in-class client service and retention program for premium hospitality and special events at CFG Bank Arena in Baltimore, MD. The position is also responsible for building and maintaining relationships with clients and prospects. This includes retaining, cultivating, and stewarding corporate and individual customers.   This role pays a yearly salary of $80,000 and is bonus eligible.   Benefits...

As a Ticket Taker, you will be the first point of contact for event guests, responsible for ensuring a smooth entry process while providing excellent customer service. Your role involves verifying tickets, guiding guests, and maintaining a welcoming atmosphere. This role requires strong interpersonal skills, attention to detail, and the ability to work in a fast-paced environment. A Ticket Taker plays a vital role in creating a positive first impression for all event guests.   This role will pay an hourly rate between $15 to $20.  

We are seeking a Lead Warehouse Porter to oversee essential operations within our warehouse and food & beverage areas   This role will pay an hourly rate between $18.50 plus tips   Benefits for PT roles: 401(k) savings plan and 401(k) matching.  

The Club and Special Events Manager is responsible for the overall management of all clubs and catering activity in assigned areas and will provide management assistance to the Director of Suite and Catering and Concession Managers in the profitable management of concessions operations, as needed.  The Clubs Manager will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will promote a positive, enthusiastic and cooperative work environment.  The Clubs Manager coordinates s activities at the venue into a team effort that contributes to the successful execution of all events. The Clubs Manager enforces all OVG personnel and operating policies and procedures. ...

The Event and Operations Coordinator will assist the Operations Manager and Events Manager for event supervision including notification of set-up, production, and all planning stages through the end of each event. This position will oversee and schedule part time staff for front of house, back of house, and changeovers. This position will assist the operations manager to perform routine, preventive and emergency interior/exterior maintenance and repairs to obtain optimum efficiency and economy of venue operations. This position will assure the highest quality service to UMBC, UMBC Athletics, and all tenants and/or stakeholders.   This role...

This full-time position has key responsibility for creative artwork, content, and visual graphics of CFG Bank Arena’s website, social media platforms and in Arena graphics. CFG Bank Arena hosts over 124 events per year and was just ranked the 4th Highest Grossing venue worldwide.   This role will pay a yearly salary of $80,000 to $85,000   Benefits for FT roles:...

The Bar Back is responsible for backing up the  clubs or concessions bartender by restocking products to ensure the bartenders stay fully stocked during events while ensuring all policies and procedures regarding alcohol dispensing are followed.  The employee must maintain excellent attendance and be available to work events as scheduled per business need.   This role pays an hourly wage of $15 plus tips.  

The Concessions Stand Attendant assists in the preparation and staging of all food & beverage items within assigned location.  Ensures quality of food presentation. Additionally, they will be interacting with guests and providing assistance in all transaction at self-checkout areas and on occasion could have cash handling duties where needed.  Must be able to maintain excellent attendance in accordance with the attendance policy.   This role pays an hourly wage of $15 plus tips.  

Food and Beverage Supervisor is responsible for overseeing the serving of guests in the Concessions & Club areas of the Venue.  The Food and Beverage Supervisor must be personable and able to work in an ever- changing fast-paced environment.  The Food and Beverage Supervisor will assist the Food and Beverage Supervisors with projects including training, inventory and special events.   The Food and Beverage Supervisor must maintain excellent attendance and be available to work events...

The Concessions Administator will provide administrative support to the Director of Concessions and the Staffing Coordinator in the performance of supporting all departments at the venue. Administrative duties may include, but are not limited to, appointment setting, correspondence, meeting minutes, and keeping the Director and the Operations Team organized, creating PowerPoint presentations when needed, HR liaison, basic office supply and equipment maintenance, troubleshoot daily issues that arise in everyday operations, and general clerical duties. Will also assist in the updating of training manuals, receive visitors, sort/distribute mail and faxes, and channel necessary...

The Guest Services Manager reports directly to the Director of Guest Services. The position will be responsible for enhancing the experiences of our guests, employees, and stakeholders.  This position will manage all front-of-house event staff including premium services, ushers, and ticket takers.  The successful candidate will lead efforts to manage initiatives including event staff training, supervision and communication, guest communication and resolution, and guest feedback and data analytics for process improvements.  The candidate will also be a hands-on professional who enjoys rolling up their sleeves and working as part of a team. The goal is to ensure we become and remain the industry standard for...

As a Marketing Assistant, you will be responsible for executing event day marketing plans, including operating marketing tables, providing high quality customer service for our VIP experiences, execution of grassroots promotions and social media content creation. While coordinating marketing plans you will be expected to design, print, and hang flyers around the venue, talk to patrons about upcoming events, provide quality customer service to our Peake Experience clients, assist with back of house experience set up, and assist marketing initiatives as needed.   This role will pay an hourly wage of $15.00. 

The Building Maintenance Engineer reports directly to the Director of Operations. The Building Maintenance Engineer will perform a variety of skilled and semi-skilled work to maintain all physical aspects of the facility while maintaining OSHA compliance and working cooperatively with other departments to assure facility readiness and smooth operation of events.   This role pays an hourly wage of $24.00 to $28.00.   Benefits for FT...

This position will work out of CFG Bank Arena on the Partnership Activation team within OVG Global Partnerships; the sponsorship and activation arm of Oak View Group (OVG).  This role is suitable for an exceptionally organized and detail-oriented professional with a desire to lead the delivery and execution of high-value sponsorship deals. This individual must be solution-oriented and have a partner-first mentality. The Manager, Partnership Activation will be responsible for managing contractually obligated income (COI) of assigned partnership accounts, the execution of assigned account assets, and support of overall departmental needs.

The Chesapeake Arena on the campus of UMBC is looking for friendly, motivated individuals to work the ticket sales windows at the Box Office. As a ticket seller, you will assist all patrons with purchasing tickets at walk up and troubleshooting potential ticket issues they may have.   This role will pay an hourly wage of $15.00.    Benefits for PT roles: 401(k) savings plan and 401(k) matching.  

This position will be part of a busy and dynamic working environment at CFG Bank Arena. This position is responsible for ticket sales with a specialization in Ticketmaster Host & TM1 Sales and providing excellent customer service for our world-class events, including will call service, as needed. This role is supported by and works closely with the entire ticketing team.   This role pays an hourly wage of $19.

The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.   This role will pay an hourly rate between $15 plus tips  

The Bar Back is responsible for backing up the bartender by restocking products to ensure the bartenders stay fully stocked during events while ensuring all policies and procedures regarding alcohol dispensing are followed.  The employee must maintain excellent attendance and be available to work events as scheduled per business need.   This role will pay an hourly wage of $15 plus tips. 

As a member of the Guest Services Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere  

The Concessions Stand Attendant assists in the preparation and staging of all food & beverage items within assigned location.  Ensures quality of food presentation. Additionally, they will be interacting with guests and providing assistance in all transaction at self-checkout areas and on occasion could have cash handling duties where needed.  Must be able to maintain excellent attendance in accordance with the attendance policy.   This role pays an hourly wage of $15 plus tips