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Below is a list of current job openings. Please click on the job title to learn more information about the role and the property.
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The Premium Suites Runner is charged with the accurate and timely delivery of all orders and providing support to both the catering and suites teams of frontline service associates. The associate must be available to work the majority to all of the events taking place at CFG Bank Arena, including but not limited to concerts, family shows, and private “non-event day” catering events. The Premium Suites Runner is responsible for serving guests in the suites. The Premium Suites Runner must be personable and able to work in an ever-changing fast-paced environment. Ultimately, you will ensure our guests have a high-quality dining experience by serving their food in a timely...
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The Premium Suite Attendant is responsible for serving guests in the Suites. The Premium Suite Attendant must be personable and able to work in an ever-changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.
This role will pay an hourly rate of $17.00 and is tip eligible.
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A Ticket Taker is a vital, public-facing member of the CFG Bank Arena team and plays a key role in shaping the first impression of every event. As a representative of the arena, you are expected to deliver a warm, confident, and enthusiastic greeting while maintaining a visible, engaging presence at all times. This role requires individuals who are outgoing, energetic, and comfortable actively engaging with guests to provide directions, answer questions, and keep entry points moving efficiently. Ticket takers are responsible for delivering top-tier customer service while helping expedite guest entry in a safe, organized,...
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As a Parking Services Attendant, you will be responsible for directing traffic, assisting guests with any issues that may arise, and maintaining a clean and safe environment for all guests and employees within parking areas.
This role will pay an hourly rate of $15.00 to $17.00.
Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.
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The Concessions Manager is responsible for overseeing all food and beverage concession operations at CFG Bank Arena, ensuring exceptional guest service, operational efficiency, and financial performance during concerts, sporting events, family shows, and special events. This position manages the planning, staffing, inventory, and execution of concession services throughout the venue while maintaining high standards of food quality, safety, and cleanliness. The Concessions Manager leads a team of supervisors and hourly staff to deliver a best-in-class fan experience, maximize revenue opportunities, and ensure compliance...
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The Premium Services Manager is responsible for overseeing all food and beverage operations within premium suites and catered events at CFG Bank Arena in Baltimore, Maryland. This position ensures the delivery of exceptional guest experiences by managing suite service, catering execution, premium hospitality standards, and event-day operations. The role partners closely with culinary, sales, operations, and guest services teams to drive revenue, maintain service excellence, and exceed client expectations for corporate, VIP, and private event guests. Key responsibilities include planning and executing premium food and...
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The Director of Ticketing will create and oversee all concert and other event ticketing operations for the CFG Bank Arena. The candidate will be a driven self-starter who works well without significant oversight. In addition, the candidate will have a strong ability to communicate and collaborate with all members of the team. This candidate will interface with Ticketmaster, Live Nation, Feld, and other promoters to create and manage their events. The Director of Ticketing will ensure his or her team is operating within the scope of Generally Accepted Ticket Operations Standards and Practices. He/She shall manage all ticket distribution and will hire, train, supervise, and manage the Box...
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The Fire Watch Specialist position is a specialized safety role responsible for continuously monitoring fire alarm control panels and life safety systems. This position ensures immediate hazard detection, rapid emergency response, and building compliance during events, routine maintenance, and system malfunctions.
This role pays an hourly rate of $40.00
Benefits for Part-Time roles: 401(k) Savings...
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We are seeking a friendly and enthusiastic Popcorn Production Attendant to join our team at CFG Bank Arena. As a popcorn production attendant, you will be responsible for preparing and serving delicious popcorn to our guests while ensuring a positive and enjoyable experience for everyone.
This role pays an hourly rate of $16.50 and is tip eligible.
Benefits for part-time roles: 401(k) savings plan,...
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The Cook is responsible for preparing menu items utilizing cooking equipment in a fast-paced environment. The cook must adhere to high food quality standards to ensure guest satisfaction. Portion control, food waste, and sanitation are additional areas that the cook must be aware of while operating in the kitchen.
This role pays an hourly rate of $17.00-$19.00 and is tip eligible.
Benefits for part-time roles: 401(k) savings...
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The Concessions Bar Back is responsible for backing up the bartender by restocking products to ensure the bartenders stay fully stocked during events while ensuring all policies and procedures regarding alcohol dispensing are followed. The employee must maintain excellent attendance and be available to work events as scheduled per business need.
This role pays an hourly rate of $15.00-$16.00 and is tip eligible.
Benefits for...
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The Concessions Stand Lead oversees the operation of the stand location. Responsible for ensuring quality of products and accurate preparation of all food and beverage items as listed; overseeing and participating in set-up and closing procedures and paperwork (basic math skills); and resolving problems with the assistance of a manager. Previous experience in a fast-paced, food service, supervisory position is preferred.
This role will pay an hourly rate of $16.00-$17.00.
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The Concessions Grill Cook is responsible for preparing menu items utilizing cooking equipment in a fast-paced environment. The Concessions Grill Cook must adhere to high food quality standards to ensure guest satisfaction. Portion control, food waste, and sanitation are additional areas that the Concessions Grill Cook must be aware of while operating in the kitchen.
This role will pay an hourly rate of $16.00-$17.00.
Benefits...
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The Concessions Administrator will provide administrative support to the Director of Concessions and the staffing coordinator in the performance of supporting all departments at the venue. Administrative duties may include, but are not limited to, appointment setting, correspondence, meeting minutes, keeping the director and the operations team organized, creating PowerPoint presentations when needed, basic office supply and equipment maintenance, troubleshooting daily issues that arise in everyday operations, and general clerical duties. Will also assist in the updating of training manuals, receive visitors, sort/distribute mail and faxes, and handle necessary...
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The Concessions Supervisor is responsible for overseeing the food & beverage service of guests in the arena at various concessions stands, bars, and portable food & beverage locations. The Concessions Supervisor must be personable and able to work in an ever-changing fast-paced environment. The Concessions Supervisor will assist the Concessions Manager and the rest of the OVG leadership team with projects including training, inventory, and special events. The Concessions Supervisor must maintain excellent attendance and be available to work events as scheduled per business need.
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The Concessions Stand Attendant assists in the preparation and staging of all food & beverage items within the assigned location. Ensures quality of food presentation. Additionally, they will be interacting with guests and providing assistance in all transactions at self-checkout areas and on occasion could have cash-handling duties where needed. Must be able to maintain excellent attendance in accordance with the attendance policy.
This role will pay an hourly rate of $15.00 and is tip eligible.
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The Warehouse Porter is responsible for assisting in venue distribution/warehouse operations, including inventory, receiving, purchasing, ordering, lay-ins, purchase order tracking, clean-up, transfers, and equipment maintenance. This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable event-driven schedule, which includes evenings and weekends. Open availability, professionalism, presentation, outstanding interpersonal skills, self-direction, and independent decision-making skills are required.
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The Traffic and Parking Supervisor oversees all active traffic & parking staff working an event. Arena Traffic & Parking Staff are responsible for managing event day traffic and operations within the parking lots surrounding Chesapeake Arena on the campus of UMBC. Arena Traffic & Parking staff will be the first point of contact in providing a memorable first impression for all guests and employees by providing direction and answering any questions guests may have.
This role pays an hourly rate of $22.00-$26.00
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The Director of Food & Beverage is responsible for the strategic leadership, operational management, and financial performance of all food and beverage operations at the Hippodrome Theatre. This role oversees concessions, bars, premium services, catering, and special events, ensuring an exceptional guest and client experience that complement the theatre’s performances and brand. A key component of this role is building strong, visible relationships with clients, partners, and stakeholders through consistent engagement and hospitality-driven interactions.
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Members of the Changeover Crew report directly to the Operations Manager. The position is primarily responsible for the changeover in the Arena from one event to another. Additionally, a member of the Changeover Team may be involved in other aspects of building maintenance to include painting, trash disposal, exterior facility care, snow removal, furniture moving, etc. The Changeover Team is a vital component of the Arena in responding to the needs of promoters and clients – a positive attitude and a positive appearance are essential.
