This Operations Manager reports to the General Manager and is responsible for assisting in the administration, planning, budgeting and direction for the operations of the Center including front and back of house services, technical services, information technology, conversion, custodial services, and equipment inventory control. Insures an effective and cost efficient program by controlling the Operations budget, and performs related day to day responsibilities as required.  

The Catering and Sales Manager has a primary duty of making sales and obtaining orders or contracts for venue. This position is responsible for generating, managing and coordinating Convention Center bookings and catering sales, as well as initiating, directing and implementing marketing functions for the Convention Center. The Catering and Sales Manager will independently manage and oversee all aspects of full group operations from reservation, through contract negotiation and finalization, to group reception and event catering.   The Catering and Sales Manager maintains a consistently positive and professional...

The Box Office Manager will control all ticket inventories and oversee the processing of orders and payments. Utilizing ticketing software, he/she will create ticketing for events and financial reports; manage and participate in the development and administration of an annual budget; direct the forecast of additional funds needed for staffing, equipment, materials and supplies; direct and monitor expenditures. The Box Office Manager is responsible for the selection, training, motivation and evaluation of all Box Office personnel, and the management of all aspects of customer service related to internal and external customers.  

The Warehouse Supervisor is responsible for the effective supervision and running of venue distribution/ warehouse operations including inventory, receiving, purchasing, ordering, lay-ins, purchase order tracking, clean-up, transfers and equipment maintenance.  The Warehouse Supervisor must provide a high level of event oversight, technical proficiency, and operational/personnel support to ensure the smooth running of (or preparation for) any assigned event.  The Warehouse Supervisor will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline,...

We are looking for a Rigging Technician to bring support to our Rigging team. In this position, you will be responsible for the safe setup, use and maintenance of Rigging equipment, as well as assisting with inventory and safety inspections. The Rigging Technician could also be tasked with operating the Rigging equipment during performances, when necessary. The ideal candidate for this position will have a team player mindset as well as the ability to handle contingencies and work well under pressure. They should have effective communication skills as this position could communicate on the headset often.   This role will pay an hourly rate...

The Concessions Worker prepares and serves concession items to guests. Prepares and pours beverages and serves them to guests. Ensures quality of food presentation. Utilizes a cash register and accepts payment. Must be able to maintain excellent attendance in accordance with the attendance policy.   This role will pay an hourly wage of $15.50 to $16.00.   For PT roles: Benefits: 401(k) savings plan and 401(k) matching.  

The Stagehands are hourly paid positions, according to job assignments (ex: hands, riggers, loaders, etc). Primarily responsible with assembling, disassembling, and operation of stage equipment.    This role will pay an hourly rate between $18.00 to $22.50.   For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Concessions Manager is responsible for the effective management of venue concessions operations including inventory controls, product ordering, training new employees, cash controls, compliance with alcohol service polices, cleaning, safety, guest service, employee/volunteer training and supervision, warehouse oversight, troubleshooting, closing duties, event planning support, food preparation and production, and any other tasks assigned by the DFB.  The Concessions Manager must be provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth operation of the Arena & Concessions Dept. 

Under general supervision of Catering Manager and Food & Beverage Director, help perform all in-house catered events, including any and all various service styles, such as boxed lunch, buffet, plated and tour catering & hospitality for staff, entertainment and administrative clients.    This role will pay an hourly rate of $15.50 to $18.00, plus tips.   For PT roles: Benefits: 401(k) savings plan and 401(k) matching.  

Under supervision of Box Office Director and Box Office Supervisor, responsible for ticket sales and customer service for all ticketed events at the Cross Insurance Center and Bangor State Fair.   This role will pay an hourly wage of $15.50.   Benefits for PT roles: 401(k) savings plan and 401(k) matching.   

This position assists in the completion of event set-up and tear down, general housekeeping and custodial activities.   This role will pay an hourly wage of $15.50 to $18.00.   Benefits for PT roles: 401(k) savings plan and 401(k) matching.

The Line Cook is responsible for preparing foods to be served to guests throughout the venue. The Line Cook will often have direct contact with the public working in areas such as a buffet line slicing meats or preparing dishes to order. The Line Cook must maintain excellent attendance and be available to work events as scheduled per business need.   This role will pay an hourly wage of $15.50 to $18.00.   

This position is committed to providing World Class Service for all Cross Insurance Center Parking Lots for all events and is responsible for the protection, outdoor protection and safeguarding of Guests and Employees and their vehicles. This position is committed to providing a positive first impression with World Class Service. The position requires physical activity including standing, walking, and climbing stairs.   This role will pay an hourly wage of $18.00.   

This position is committed to providing World Class Service for all Cross Insurance Center events.  The Event Security position is responsible for ensuring the safety and security for all events.  Special security assignments may be available during non-event days/nights.  The security team is a provider of direct service to our guests and must always exhibit a professional and courteous demeanor.   This role will pay an hourly rate between $15.50 to $18.00.   For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

As a member of the Guest Services Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere.