The Sous Chef will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards. The Sous Chef will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.   This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable event-driven schedule which includes evenings and weekends.  Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong management and independent decision-making skills are required.  

The Financial Analyst contributes to the accuracy and integrity of all aspects of financial and accounting activities for the Acrisure Arena. The ideal candidate is a detail-oriented, proactive, and a collaborative professional responsible for supporting the financial infrastructure of the Accounting and Financial Team.    Salary: $65,000 - $70,000 per year  For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).   For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Housekeeping Team members are responsible for the cleaning of the facility, as well as keeping the environment safe and hazard free for entertainers, guests, patrons, and staff. They are responsible for ensuring the venue is ready to go for all events and presentable at all times. They must communicate in a friendly, respectful and understanding manner with both colleagues and guests alike. While also providing consistent, timely and accurate information and find answers when unsure. Must be a team player, cooperate with employees within the department as well as other departments.

The Operations Team Member assists with event activities and operations for the facility and provides responsible staff assistance to the Operations Manager and Supervisor under the supervision of the Director of Events and Operations. Including event day and none event day general housekeeping, pre-event setups, during event requirements, post event reseting, and other building projects as needed. 

The Director of Finance is a member of the senior leadership team for Oak View Group (OVG) at CFG Bank Arena. We are looking for a proactive, driven, and collaborative professional who will be responsible for providing leadership and oversight to the financial infrastructure and oversee the daily operations of the accounting department.   Salary: $125k- $150k   For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).   For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Operations Supervisor directs, manages, supervises and coordinates event setup activities and operations for the facility and provides responsible staff assistance to the Director of Event Operations.  

This position will assist in the management of all ticketing operations including daily operations of the Box Office and any ticketing outlets. Responsibilities include account for all cash received, verifying daily cash reports, maintaining accurate bookkeeping documents, and depositing all ticket receipts. This is a full-time position that frequently requires attendance at evening and/or weekend activities, performances and events. Ability to work flexible schedule based on events, including nights, weekends and holidays as needed

The Premium Club Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic in CFG Bank Arena’s Premium Club spaces. Candidates must be personable, professional, and able to work in an ever-changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.   Salary: $12.50hr   For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).   For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Suites Lead is responsible for overseeing the serving of guests on all the suite’s levels which includes 26 suites, 10 party suites and 2 flex suites.  The Suites Food and Beverage Lead must be personable and able to work in an ever- changing fast-paced environment.  The Suites Food and Beverage Lead will assist the Suites Manager with projects including training, inventory, and special events. The Suites Food and Beverage Lead must maintain excellent attendance and be available to work events as scheduled per business need.   Salary: $20hr  For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).   For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Kitchen Porter/Steward is responsible for assisting in venue the main kitchen operations including inventory, receiving, clean-up, and product transfers. This is a key position for the effective and profitable operation of the business.  The employee must maintain excellent attendance and be available to work a variable event-driven schedule which includes evenings and weekends.  Open availability, professional presentation, outstanding interpersonal skills, self-direction and independent decision-making skills are required.    Salary: $15-17hr   For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).   For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Warehouse Porter is responsible for assisting in venue distribution/warehouse operations including inventory, receiving, purchasing, ordering, lay-ins, purchase order tracking, clean-up, transfers and equipment maintenance. This is a key position for the effective and profitable operation of the business.  The employee must maintain excellent attendance and be available to work a variable event-driven schedule which includes evenings and weekends.  Open availability, professional presentation, outstanding interpersonal skills, self-direction and independent decision-making skills are required.    Salary: $16-$17hr   For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).   For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Cook is responsible for preparing menu items utilizing cooking equipment in a fast-paced environment. The Cook must adhere to high food quality standards to ensure guest satisfaction.  Portion control, food waste and sanitation are additional areas that the Cook must be aware of while operating in one of our kitchens or food service locations.   Salary: $16hr - $17hr   For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).   For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Kitchen Lead is responsible for serving guests quality food and beverage following the company’s standard recipes.  The Kitchen Lead will prepare and cook meats, soups and sauces and supervise all other aspects of the food and beverage operation.  The Kitchen Lead is responsible for the helping the management team train of all kitchen staff.   The Kitchen Lead must maintain excellent attendance and be available to work events as scheduled per business need.   Salary: $20hr - $22hr For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).   For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Prep Cook is responsible for preparing foods to be served to guests throughout the venue.  The Prep Cook may have direct contact with the public working in areas such as the premium clubs. The Prep Cook must maintain excellent attendance and be available to work events as scheduled per business need.   Salary: $15- $17hr   For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).   For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

In consultation with the General Manager, the Director of Operations manages, supervises, and coordinates the day-to-day operations of the Food and Beverage Operations including but not limited to Banquets, Concession, Retail, maintenance, set-up/changeovers, custodial/housekeeping, equipment safety and capital projects. This employee also provides overall administrative planning, direction, and policies to operating managers and supervisors, assuring the highest quality service program to assure booking and rebooking of events. The Director of Operations ensures an effective and cost-efficient program by controlling departmental operating budget while providing highly responsible staff assistance to the General Manager.   Salary: $70,000 - $ 80,000 per year   For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).   For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

OVG Facilities, a division of the Oak View Group, is a full-service venue management and event programming company that operates and books arenas, theaters, convention centers, and amphitheaters throughout the U.S. OVG has an excellent and immediate opening for a Banquet Server for the American Bank Center.     Managed by OVG, the American Bank Center purpose is to create, plan and execute outstanding event experiences. To achieve this, our employees must provide the highest levels of guest service by demonstrating our principles of being professional, resourceful, accommodating and precise, while always being safe. To be successful in this role, candidates must be friendly and honest, build strong relationships, continually strive to provide a seamless experience, and be flexible to our guests needs by providing quality services and products through detailed and accurate communication. Team members of the American Bank Center must share in our values of being adaptable to event needs, being aware of guest requirements, showing strong character, and being team centric.

An individual in this position books events for the venue through a strategic sales program. Manages an account base and works with clients on rates and terms of the space agreement and conveys that information to all internal departments.

The Assistant Box Office Manager will aid the Director of Ticketing and Box Office Manager oversee all concert and other event ticketing operations for the CFG Bank Arena.  The Candidate will be a driven self-starter who works well without significant oversight and can work in high pressure environment.  This candidate may have to interface with Ticketmaster and promoters.  The Assistant Box Office Manager will operate within the scope of generally accepted ticket operations standards and practices. The Assistant Box Office Manager will be proficient in TM Host, Archtics, Account Manager and Microsoft Office and familiarity with Auto CAD preferred,   Salary range:$60k-70k For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).   For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event.  This position will have an emphasis on hiring, training, scheduling and supervising all event staff, as well as interacting with building and parking security and local public safety officials to ensure events run smoothly; coordinate communication between event staff and delegate assignments; be responsible for and ensure overall customer and lessee satisfaction and experience.   

Work in an exciting sports and entertainment environment at Memphis Sports & Event Center. Are you looking for a great way to add additional income? Come work in our fast paced concessions operation and have fun being a part of the exciting experience.