The Warehouse Supervisor is responsible for the effective supervision and running of venue distribution/warehouse operations including inventory, receiving, clean-up, transfers and equipment maintenance. The Warehouse Supervisor must providea high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth running of (or preparation for) any assigned event.  The Warehouse Supervisor will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, promotion and transfer.  The Warehouse Supervisor will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.     This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable event-driven schedule which includes evenings and weekends with primarily closing shifts.  Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong management and independent decision-making skills are required.    This role will pay an hourly wage of $19 to $21.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

This position will work with the Director of Marketing to market the venue and events while creating and maintaining relationships with media and promotional partners. The Marketing Coordinator will assist in graphic design, advertising, interactive media, ticketing analysis, promotions, public relations and grassroots efforts for events as assigned. This position will be part-time, 20-30 hours per week.    This role will pays a wage of $20 to $25.   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).  

Utilizing initiative and independent judgment, the Assistant General Manager assists the General Manager in planning, directing and managing the day-to-day operations of the Liberty First Credit Union Arena, including sales & marketing, finance, event services, operations, human resources, public safety, production, and facility maintenance. Supervision is exercised over professional staff, who directs various sections in day-to-day operations. Responsibility further includes evaluation and development of recommendations to improve organizational administration, procedures, policies, and programs. Unusual problems and major changes in programs or policy are discussed with the General Manager.   This role will pay a salary of $80,000 to $90,000.   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

The Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; hire, train, schedule and supervise all event staff; oversee building security and interact with local public safety officials to ensure events run smoothly; coordinate communication between event staff/security and delegate assignments; be responsible for and ensure overall customer and lessee satisfaction and experience.   This role will pay a salary of $40,000 to $50,000.   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).  

The Information Technology Analyst will manage IT operational needs of OVG360’s Hospitality Team. In this OVG360 internal customer facing role, the successful applicant will interface with project teams to successfully onboard and support the technology needs of the on-site and remote OVG360 workforce laptop, Office 365, telecommunication, and collaboration needs.  This position supports all OVG360 Hospitality employees at the Moody’s Center in Austin. In addition, this person will support Event Day Point of Sale Systems at the following locations: Moody’s Center in Austin The applicant in this role should be results-oriented with a track record of successfully hitting deadlines, and capable of working independently and quickly learning new skills as needed.

The Floor Supervisor oversees the floor operation including serving and cleanup while focusing on detail and quality presentation and customer service. Floor supervisors are also responsible for training the serving staff.   This role will pay an hourly wage of $18 to $20. For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

The Concessions Supervisor is responsible for overseeing the food & beverage serving of guests in the arena at various concessions stands, bars, and portable food & beverage locations..  The Concessions Supervisor must be personable and able to work in an ever- changing fast-paced environment.  The Concessions Supervisor will assist the Concessions Manager and the rest of the OVG leadership team with projects including training, inventory and special events.   The Concessions Supervisor must maintain excellent attendance and be available to work events as scheduled per business need.   This role will pay an hourly wage of $14 to $16.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Event Coordinator is primarily responsible for overseeing all aspects of the events taking place in the venue including developing, coordinating, and supervising all event related activities key to the operation of the facility including but not limited to maintaining security staffing plans, labor management, collection and distribution of event information from promoter/show representatives/sports teams, billing preparation/support, customer service representation to our guests and logistics of departmental activities relating to events.    This role will pays a wage of $19 to $21.   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays)  

Reports to:  Operations Manager   Supervises: Building Services Crew   Building Services Supervisor is responsible for ensuring standards of cleaning are met, performing custodial quality checks, training new employees on proper custodial procedures, and general maintenance of facilities.   This role will pays a wage of $17 to $19.   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

The Assistant General Manager is responsible for assisting the General Manager with the efficient, professional and profitable operation of the venue.  The Assistant General Manager aids the General Manager in overseeing every managerial, f/t and p/t position, and ensuring full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations. The Assistant General Manager will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, and promotion.  The Assistant General Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.   This is a key position for the effective and profitable operation of the business.  The employee must maintain excellent attendance and be available to work a variable event-driven schedule, which includes evenings and weekends.  Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong management and independent decision-making skills are required.    This role will pay a salary of $80,000 to $95,000.   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).  

Under general direction from the Box Office/Parking Manager, the Assistant Manager- Box Office/Parking  assists the Box Office/Parking Manager in managing all aspects of the Box Office, Parking and Utility Services operations. The majority of  the Assistant Box Office/Parking Manager’s time is spent on managing the Center’s 400 space parking deck and the event utility services operation. Box Office services are provided for less than a dozen events a year.   This role will pay an hourly wage of $15.81 to $19.76.   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

The Office Manager will provide administrative support to all OVG departments (concessions, catering) at the venue, as well as to the General Manager. Administrative duties may include, but are not limited to, assisting with payroll, handling A/P and A/R responsibilities, assuring compliance in hourly employee personnel files, handling basic HR duties, scheduling, and general clerical duties, and GL entries.  Perform month end closing work, account reconciliations, and profit statement reporting to management. Safeguard company assets, and provide data and fiscal support to other departments within the company   Given the small size of the OVG onsite office (usually 2 FT employees), it is critical that the Office Manager have the ability to multi-task, organize and prioritize tasks, and willingly assist OVG staff where needed. In light of the sometimes seasonal and event-driven nature of our business, the successful incumbent will have the ability to focus on and prioritize the administrative duties that are most critical and time-sensitive.   This role will pay an hourly wage of $15 to $20.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.  

The Box Office Supervisor position reports to the Director of Ticketing. They assist with the day to day operations of the box office such as ticket operations, parking, event creations, financial reports, and maintaining box office policies and procedures.   This role will pay an hourly wage of $12 to $13.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Office Manager will provide administrative support to all OVG Hospitality departments (concessions, catering) at the venue, as well as to the General Manager. Administrative duties may include, but are not limited to, assisting with payroll, handling A/P and A/R responsibilities, assuring compliance in hourly employee personnel files, handling basic HR duties, scheduling, and general clerical duties, and GL entries.  Perform month end closing work, account reconciliations, and profit statement reporting to management. Safeguard company assets, and provide data and fiscal support to other departments within the company   It is critical that the Office Manager have the ability to multi-task, organize and prioritize tasks, and willingly assist OVG Hospitality staff where needed. In light of the sometimes seasonal and event-driven nature of our business, the successful incumbent will have the ability to focus on and prioritize the administrative duties that are most critical and time-sensitive.   This role will pay an hourly wage of $30 to $37.00     For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

The Staff Accountant contributes to all accounting and financial reporting functions. These functions include event costing and settlements, performing account reconciliations, assisting with budget and financial statement compilation, conducting internal audits and maintaining accounts payable documentation. Further duties include the coordination of human resources functions such as payroll and record keeping, responding to management information requests and assisting the Director of Finance and General Manager as needed.   This role will pay an hourly wage of $18.00 to $20.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

SUMMARY: The Housekeeping Specialist is responsible for the routine cleanliness of the facility, in addition will assist in set-up, show care and clean-up of events.   This role will pay an hourly wage of $15 to $17.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Undersupervision of Box Office Director and Box Office Supervisor, responsible for ticketsales and customerservice for all ticketed events    This role will pay an hourly wage of $15.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Box Office Supervisor will be responsible for assisting the Director of Ticketing, Box Office Manager & Assistant Box Office Manager with ticket operations of the box office including: ticket sales, “Will Call”, and answering questions related to events. The ideal candidate will be detail oriented, have proven box office experience, and display excellent customer service. The ideal candidate will also have basic education of computer systems with the ability to enhance knowledge of Ticketmaster products including Host, Archtics and TM One. This role is supported by and will work closely with the box office team.   This role will pay an hourly wage of $13.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.  

This is a part-time position in the Box Office.  Hours are dependent on the events schedule and are primarily available during evenings and weekends.  Job responsibilities include information distribution, computerized ticket sales, answering the phone and the balancing of all monies received from ticket sales at the end of each shift.   Salary Range: $14.50 per hour   For PT roles: Benefits: Eligible to accrue sick leave; 401(k) savings plan and 401(k) matching.

Under the supervision of the Box Office Manager, assist in the operation of the box office, implementing and following procedures, overseeing the box office while the Manager is away, assist in facilitating group orders, and assisting in training box office personnel. The Box Office Supervisor position assists the Box Office Manager on event days and office tasks during the week. This position will require flexibility in hours, being able to work office hours as needed as well as long event shifts when necessary.   This role will pay an hourly wage of $12 to $13.50.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.