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The duties and responsibilities of a Banquet Server are generally to provide exceptional customer service throughout the entire event process to ensure the highest standard of customer satisfaction. The followings are a list of requirements
To be successful in this role, candidates must be friendly and honest, build strong relationships, continually strive to provide a seamless experience, and be flexible to our guests needs by providing quality services and products through detailed and accurate communication. Team members of the Lynnwood Convention Center must share in our values of being adaptable to event needs, being aware of guest requirements, showing strong character, and being team centric.
Salary: $20hr
For PT roles: Benefits: Eligible to accrue sick leave; 401(k) savings plan and 401(k) matching.
Operations Staff will perform a multitude of tasks to setup, run, and breakdown of all needed seating, table, staging, equipment for events hosted at Kovalchick Convention and Athletic Complex.
Housekeeping are responsible for the continuous cleaning of the facility, as well as keeping the environment safe and hazard free for entertainers, guests, patrons, and staff. They are responsible for ensuring the venue is ready to go for all events and presentable at all times. They must communicate in a friendly, respectful and understanding manner with both colleagues and guests alike. They must politely give consistent, timely and accurate information and find answers when unsure. Must be a team player, cooperate with employees within the department as well as other departments.
The Event Staff is the primary contact with the guests at the facility. Required to have knowledge of the building and its services also to provide a safe and enjoyable environment for the building patrons.
AV Staff members set up and operate the video, audio, and lighting equipment used to enhance live events. This is an on call as needed position.
This is a part time temporary (6 mo) internship that will pay $16 phr and is not eligible for benefits, company does not have the ability to cover travel to/ relocation to/housing expenses in location for the term of their internship
- Internships are expected to have a six-month commitment. This allows the student to experience a venue atmosphere through two seasons of the annual life cycle.
- Internships are considered part time with a varied weekly schedule requiring an estimated 4-24 hours per week depending on events.
- Learning agenda will include all aspects of event management including advance, guest services, production, facilities, security, parking, and box office.
- Phases of internship are evaluated as follows: Orientation & training à Observation, learning, and practice à Implementation of skills and tasks à Development and improvement à Review, feedback, and assessment.
Salary: $16.00 per hour
For PT roles: Benefits: Eligible to accrue sick leave; 401(k) savings plan and 401(k) matching.
This is a part-time position in the Box Office. Hours are dependent on the events schedule and are primarily available during evenings and weekends. Job responsibilities include information distribution, computerized ticket sales, answering the phone and the balancing of all monies received from ticket sales at the end of each shift.
Salary Range: $14.50 per hour
For PT roles: Benefits: Eligible to accrue sick leave; 401(k) savings plan and 401(k) matching.
The Operation staff will assist in coordination and execution of event setup activities and operations for the facility and provides responsible staff assistance to the Director of Event Operations and Operations Manager.
Under the direction of the Director of Events & Security, and Event Manager, Event Staff are responsible for maintaining a positive guest experience for all Fort Smith Center patrons. Event Staff enforce all rules, regulations and policies of the Fort smith Center, while providing excellent customer service.
he Facilities Division of OVG360 has an exciting opening for a Ice Crew on the campus of Arizona State University for the new 5,000 seat multi-purpose arena and community ice rink. The new arena is scheduled to open in fall 2022 and will be home to ASU Sun Devil Men’s Ice Hockey, ASU Wrestling and Women’s Gymnastics programs, an NHL franchise, as well as variety of events, including concerts, family shows, comedy and other live events. The new community ice rink will serve as a public venue to the community and will host hockey and skating programming, youth competitions, educational opportunities and more.
The position reports directly to the Head Ice Technician, and will be responsible for supporting ice operations staff to ensure that all Coyotes and Sun Devils home games run smoothly and that all NHL and NCAA requirements for removal of snow and proper maintenance of the ice surface are met. This includes arriving three hours prior to the start of each game to assist with pre-game duties like cleaning of rink glass and setting up work stations.
Assist guests in a friendly, courteous, and professional manner with ticket purchases, distribution of Will Call tickets.
The role of the housekeeping position is to ensure a high level of cleanliness and client satisfaction. Job duties include cleaning our administrative offices, lobbies, ballrooms, floors, windows and restrooms. The housekeeper is responsible for maintaining an overall cleanliness of the building as well as coverage during events. Must be reliable, hardworking, and willing to work nights and weekends.
Oak View Group is a sports and entertainment company engaged in a wide variety of activities, including arena development, facility management, arena and stadium alliance, sponsorships and partnerships, security services, publications, conferences, and consulting. The company, privately held, is headquartered in Los Angeles, California with offices throughout the world.
OVG Facilities is looking for irregular part time parking attendant to work on-site at the Charleston Coliseum & Convention Center & Municipal Auditorium. The newly redesigned complex boasts 529,000 sq.ft. including a 13,500 seat arena, 100,000 sq.ft. of meeting space with the largest room of 72,400 sq.ft, 50,000 sq.ft. of exhibit space, a 25,000 sq.ft. ballroom with ample pre-function spaces, 760 seat theater, and a 3,400 seat auditorium. The Charleston Coliseum & Convention Center hosts a variety of events, including sporting events, world-class entertainment, conventions, meetings, banquets, and other social events.
OVG Facilities, a division of the Oak View Group, is a full-service venue management and event programming company that operates and books arenas, theaters, convention centers, and amphitheaters throughout the U.S. delivering customized management plans for each of their venues. OVG Facilities specializes in event programming, booking services, and creating unique experiences that focus on providing premium content to enhance the guest’s experience.
The basic function of this position is to ensure the appropriate number of cars is kept on location throughout shift, the appropriate amount of money is collected, and cars are being parked in an appropriate fashion and the garage / lot is kept clean and presentable.
As a member of the Guest Services Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere
We are seeking individuals who are looking to uphold our organizations pride in customer service and maintaining his/her professional demeanor in any situation. The primary responsibility of this position is to provide guests with a positive initial impression of the Webster Bank Arena.\
Salary: $15.00
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
The Parking Attendants are responsible for the parking areas, including direction to patrons and collection of parking fees.
The ideal candidate will have a clear understanding of being the first-person clients and visitors interact with. An upbeat and positive attitude is a must to ensure that all guests have a memorable experience while visiting Total Mortgage Arena.
Salary: $15.00
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
Safety is our upmost priority at Total Mortgage Arena. This position is responsible for ensuring that the arena is a safe and welcoming environment for all patrons. Security staff will be responsible for access to the arena, ensuring guest enter safely and for the security inside of the arena, by limiting access to restricted areas as well as deescalating volatile situations.
salary: $15.00
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
Total Mortgage Arena is a sports and entertainment venue managed by Oak View Group and is located in the heart of Bridgeport, CT. The arena is home to the Bridgeport Islanders (AHL affiliate of the New York Islanders), Sacred Heart University Men’s ice hockey, and Fairfield University Men’s and Women’s basketball. In addition to the various sporting events held year-round, the arena plays host to various concerts, comedy shows, expos, and family shows.
Salary: $14hr
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
The Facilities Division of OVG360 has an exciting opening for a part time position on the campus of Arizona State University for the new 5,000 seat multi-purpose arena and community ice rink. The new arena is scheduled to open in fall 2022 and will be home to ASU Sun Devil Men’s Ice Hockey, ASU Wrestling and Women’s Gymnastics programs, an NHL franchise, as well as variety of events, including concerts, family shows, comedy, and other live events. The new community ice rink will serve as a public venue to the community and will host hockey and skating programming, youth competitions, educational opportunities and more.
The position reports directly to the Operations Manager, and will provide support to the Operations Department in regards to event set up, changeovers and daily operational tasks including Ice Maintenance.