The Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; hire, train, schedule and supervise all event staff; oversee building security and interact with local public safety officials to ensure events run smoothly; coordinate communication between event staff/security and delegate assignments; be responsible for and ensure overall customer and lessee satisfaction and experience.

This position is responsible for the overall tasks related to soliciting and selling public meeting space, catered functions, special events and meeting planning services at Wake Forest University Athletics.

The Banquet Captain coordinates and oversees entire banquet function to ensure proper execution and ensure guest satisfaction.  

A Maintenance Laborer performs general maintenance duties and assists Maintenance Technicians in various maintenance and operational related tasks.

The Event & Customer Service Representatives execute events on the front line at Xtream Arena. They provide various services to ensure all guests have a safe and enjoyable experience while attending events. This opportunity is perfect for a first-time job, side hustle, or anyone interested in working sports & entertainment. This is a part-time position.   Perks - For shifts over four hours, employees receive a meal voucher to [open] concession stands. - Free parking for all shifts. - Monthly employee recognition; annual event for part-time staff. - Training on emergency management. - Flexible schedule: Evening & weekend shifts available, staggered call times available. - Referral bonuses: For every person you refer who is hired and works 100 hours, you get a $100 bonus (if still employed). No limits on referrals. - Working bonus: Employees who work 1,000 hours are eligible for a $500 bonus.

The Catering Sales Manager has a primary duty of making sales and obtaining orders or contracts for venue.  This position is responsible for generating, managing and coordinating outside catering sales, as well as initiating, directing and implementing marketing functions in the Catering Department.  The Sales Manager will independently manage and oversee all aspects of full group operations from reservation, through contract negotiation and finalization, to group reception and event catering.    The Catering Sales Manager maintains a consistently positive and professional relationship with internal and external clients. The Sales Manager will handle sales and customer service issues including providing outstanding customer service; researching, resolving and clarifying invoice questions; and providing knowledgeable and appropriate suggestions regarding menu selections.  The Sales Manager will facilitate the flow of information internally, as well as communicate with all guests and vendors. Must be available to assist with general catering operations as needed.     

This position is responsible for representing the organization professionally by answering incoming calls, properly routing them, taking messages, assisting customers with information, and greeting visitors.

The Dishwasher washes and sanitizes all tableware, serving materials, cooking equipment and small wares. The employee must maintain excellent attendance and be available to work events as scheduled per business need.  

The Warehouse Worker is responsible for assisting in venue distribution/warehouse operations including inventory, receiving, purchasing, ordering, lay-ins, purchase order tracking, clean-up, transfers and equipment maintenance. This is a key position for the effective and profitable operation of the business.  The employee must maintain excellent attendance and be available to work a variable event-driven schedule which includes evenings and weekends.  Open availability, professional presentation, outstanding interpersonal skills, self-direction and independent decision-making skills are required.   

The Retail Sous Chef will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards and ensuring a positive, harmonious, compliant, and cooperative work environment within the kitchen area under the supervision of the Executive Sous Chef.   This is a key position for the effective and profitable operation of the business.  The employee must maintain excellent attendance and be available to work a variable event-driven schedule, which includes evenings and weekends.  Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong management and independent decision-making skills are required.

The catering server/bartender is responsible for the set-up, execution, and breakdown of banquet events. The ideal candidate is professional, personable, adaptable, and able to work in an ever-changing, fast-paced environment. We ask our employees to maintain excellent attendance and availability to work events as scheduled per business need.

Under supervision of Box Office Director and Box Office Supervisor, responsible for ticket sales and customer service for all ticketed events at Xtream Arena.   - For shifts over four hours, employees receive a meal voucher to [open] concession stands. - Free parking for all shifts. - Monthly employee recognition; annual event for part-time staff. - Flexible schedule: Evening & weekend shifts available, staggered call times available. - Referral bonuses: For every person you refer who is hired and works 100 hours, you get a $100 bonus (if still employed). No limits on referrals. - Working bonus: Employees who work 1,000 hours are eligible for a $500 bonus.

The Ice and Facility Changeover Crew execute the hidden side of events at Xtream Arena. Work ranges from setting up stages to moving nets during hockey games. This opportunity is perfect for a first-time job, side hustle, or anyone interested in working sports & entertainment. This is a part-time position. - Employees get a first-hand look at what it takes to execute events at one of OVG360s hundreds of event facilities across the world. - For shifts over four hours, employees receive a meal voucher to [open] concession stands. - Free parking for all shifts. - Monthly employee recognition; annual event for part-time staff. - Flexible schedule: Evening, overnight & weekend shifts available, staggered call times available. - Referral bonuses: For every person you refer who is hired and works 100 hours, you get a $100 bonus (if still employed). No limits on referrals. - Working bonus: Employees who work 1,000 hours are eligible for a $500 bonus.

In consultation with the Director of Operations, the Operations Manager assists the Director of Operations with the management, supervision, and coordination of the day-to-day operations of the Convention Center including but not limited to maintenance, repair, set-up/changeovers, custodial/housekeeping, landscaping/grounds keeping, equipment safety, and IT and AV partner interface. The Operations Manager assists by following an effective and cost-efficient program, controlling departmental operating budget costs while providing highly responsible staff assistance to the Director.

The Operations Supervisor assumes management responsibility for all services and activities involved in the operations of all arena and convention spaces; providing direct supervision of all full time and part time hourly employees in the Operations Department, specifically in the areas of housekeeping, room sets, show care and conversions at the Iowa Events Center.   

OVG Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for the Operations Lead for OVG/American Bank Center. Responsible for working with Operations Supervisor to assist with daily activities required to run, to maintain, and to service the facility and/or the events by performing the following duties personally or through operations crew and leads.

OVG, the leader in privately managed public assembly facilities, has an excellent and immediate opening for the Operations Technician for OVG/American Bank Center. Responsible for the working with Operations leads to assist with daily activities required to run, to maintain, and to service the facility and/or the events by performing the following duties.

As a Warehouse Worker, you will be responsible for receiving and processing incoming stock/product, preparing and completing orders for delivery or pickup, performing inventory and quality control and assisting during events. 

OVG, the leader in privately managed public assembly facilities, has an excellent and immediate opening for the Operations Supervisor for OVG/American Bank Center. Responsible for working with Operations Management/Chief Engineer to assist in the leading of daily activities required to run, maintain, and to service the facility and/or the events by performing the following duties personally or through Operations crew and leads.  

Under general direction from the Director of Sales & Marketing, the Marketing Manager performs a wide variety of duties in the areas of sales, advertising, marketing, promotional activities, public/client/employee relations, website, social media and sponsorship programs.