The Dish Machine Operator (DMO) washes and sanitizes all tableware, serving materials, cooking equipment and small wares. The employee must maintain excellent attendance and be available to work events as scheduled per business need.      This role pays an hourly rate of $15.00   Benefits for Full-Time roles: Health, Dental and Vision Insurance,...

The Executive Chef has the primary duty of managing the culinary team, a recognized department of venue’s F&B operation. The Executive Chef will actively supervisor, coach, counsel, direct, train and mentor employees in meeting company qualify standards, and will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, promotion and transfer. The Executive Chef will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.

The Restaurant Server is responsible for providing excellent guest service and ensuring to exceeds guests’ expectations within their level of responsibility.    This role will pay an hourly rate of $8.25 and is tip eligible   Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

Events by RHC is looking for an Event Production Manager to join our dynamic team. We specialize in high-touch, upscale catering with an emphasis on excellence in service from start to finish. In this role, you will be responsible for working directly with clients to ensure that we not only bring their vision to life, but that RHC excellence is executed in all facets. Responsibilities include food and beverage planning, facilitating event logistics, ordering and organizing rental orders, communicating with staff about event execution, and evaluating the success of each event.  

The Catering Sales Manager has a primary duty of making sales and obtaining orders or contracts for venue. This position is responsible for generating, managing and coordinating outside catering sales, as well as initiating, directing and implementing marketing functions in the Catering Department. The Sales Manager will independently manage and oversee all aspects of full group operations from reservation, through contract negotiation and finalization, to group reception and event catering.   

The Ice Rink Attendant helps run the public events in the Mullins Center Community Ice Rink. They will operate the cash register and take point of sale payments, tend the skate rental room issuing and returning rental skates. They will perform light cleaning and janitorial duties around the Rink. Ice skating ability is not a requirement, but will act as a Skate Guard during public skating.    Weekend availability is a requirement for Friday and Saturday evenings.   

The Conversion Manager at PeoplesBank Arena plays a critical role in ensuring seamless event setups, breakdowns, and overall facility upkeep. This is primarily an overnight position, though shifts may vary based on event schedules. The Conversion Manager is expected to be on-site after every event to oversee conversions and post-event clean-ups and will also supervise union staff during non-event days for setups and routine maintenance. Reporting directly to the Director of Operations, this hands-on leadership role supports operational efficiency and helps uphold the arena’s high standards for client service and event readiness.  

The Ice Rink Operator will operate Mullins Center's Zamboni ice resurfacing machines, and perform janitorial tasks before, during, and after the events booked on the two ice sheets at the Mullins Center and Mullins Center Community Ice Rink.   This role will pay an hourly rate of $17.00-$19.00   Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching  

The Box Office Manager will control all ticket inventories and oversee the processing of orders and payments. Utilizing ticketing software, he/she will create ticketing for events and financial reports; manage and participate in the development and administration of an annual budget; direct the forecast of additional funds needed for staffing, equipment, materials and supplies; direct and monitor expenditures. The Box Office Manager is responsible for the selection, training, motivation and evaluation of all Box Office personnel, and he management of all aspects of customer service related to internal and external customers.  

The Ice Crew member assists with game day ice operations: Performs snow cleanup during TV timeouts for UMass Hockey games at the Mullins Center. Assist with goal net handling and installation. Assist with ice repairs as directed by Game Day Operations Supervisor. Ice Crew members must be proficient ice skaters.   This role will pay an hourly rate of $15.00  

The Marketing and Sales Manager supports the Director of Marketing in the development and execution of integrated marketing strategies and group sales efforts across all American Bank Center venues, including the arena, auditorium, and convention center. This position plays a key role in driving revenue through advertising, digital marketing, public relations, promotions, and select group sales initiatives. Also, assisting in graphic design, interactive media, ticketing analysis, and grassroots efforts for events as assigned.

The Event Staff Supervisor will oversee and direct the Event Staff. This role plays an essential part of guest experience and help build memories for the staff and those in attendance. The position is in close communication with the event managers and may at times need to make educated decisions on how to deliver positive customer service on their own within the policies and procedures established.   This role will pay an hourly rate of $16.00  

The Box Office Supervisor position will have the primary responsibility for the management of event day operations. They will oversee ticket sellers, ticket resolution, and parking cashiers and be expected to assign job duties and specific tasks for these positions.    This role pays an hourly rate of $18.00   Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

Set-Up Staff priority will be to complete room set-up / strike activity for all client related events. This would include the set/strike of various numbers and various configurations of tables, chairs, staging, bleachers, risers, dance floor, pipe & drape etc. into and out of facility event spaces. This role pays an hourly rate of $7.25-$10.00 and is tip eligible Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching,...

The Banquet Server will provide ultimate hospitality for guests in a fast-paced, high volume environment.   This role pays an hourly rate of $7.25-$11.00 and is tip eligible   Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)  

The Catering Bar Back is responsible to have assigned bars set-up & prepped prior to catered events. The Barback will assist with receiving and storage of product, prepare & stock bars. All equipment will be maintained, stored, cleaned and organized. The employee must maintain excellent attendance and be available to work events as scheduled per business need.    This role will pay an hourly rate of $17.00 and is tip eligible  

The Prep Cook assists in preparing and production of food for the venue at catered functions. Responsible for set-up, sanitation, cleaning and closing of workstation area. Employees will work in an ever changing, fast-paced environment. The employee must maintain excellent attendance and be available to work an event based schedule.   This role pays an hourly rate of $20.00   Benefits for Part-Time roles: 401(k) Savings Plan and...

The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need. This role pays an hourly rate of $10.00   Benefits for Part-Time roles: 401(k) Savings Plan and 401(k)...

The Dishwasher & Catering Steward is responsible for the sanitation of all kitchen equipment, cooking utensils, dishware, glassware and silverware, as well as the kitchen. They are also responsible for all back of house areas being set and ready prior to events. The Steward will assist in pulling and staging all equipment prior to set-up, during the event and during clean-up. All catering equipment will be maintained, stored and inventoried. Assist in other areas of Catering as required. The employee must maintain excellent attendance and be available to work events as scheduled per business need. The employee must maintain excellent attendance and be available to work events as...