Under general direction from the Director of Sales & Marketing, the Group & Premium Sales Manager initiates or responds to contact with new and repeat clients to promote and sell the assets of the venue. This role includes active sales solicitation calls, face to face selling, and collaboration with the Sales & Marketing team.   This role will pay a salary of $43,000 to $48,000 plus commissions   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days,...

The Operations Team Member is responsible to help with the setup/clean-up of events as well as maintenance and up-keep of the venue. Under the direction of the Operations Manager, this position prepares the arena for events, including arranging chairs and tables, athletic floors, and monitors and troubleshoots during the event to respond to malfunctions and other needs.   This role will pay an hourly wage of $15 to $18.00.  For PT roles: Benefits:...

As a member of the Guest Services Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere  

Reporting to the Director of Parking and Mobility, the Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event and event settlement. In addition to advancing assigned events, this position will also be responsible for scheduling & supervision of part time parking staff and assisting in the development and implementation of all event department policies, programs and procedures.   This role will pay a salary of $70,000 to $80,000.   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k)...

The Event Coordinator is primarily responsible for overseeing all aspects of the events taking place in the venue including developing, coordinating, and supervising all event related activities key to the operation of the facility including but not limited to maintaining security staffing plans, labor management, collection and distribution of event information from clients/promoter/show representatives/sports teams, billing preparation/support, customer service representation to our guests and logistics of departmental activities relating to events.

The Catering Sales Manager has a primary duty of making sales and obtaining orders or contracts for venue. This position is responsible for generating, managing and coordinating outside catering sales, as well as initiating, directing and implementing marketing functions in the Catering Department. The Sales Manager will independently manage and oversee all aspects of full group operations from reservation, through contract negotiation and finalization, to group reception and event catering.   The Catering Sales Manager maintains a consistently positive and professional relationship with internal and external clients. The Sales Manager...

We are currently hiring a Coordinator to join our People Operations team to support onboarding processes and assist with strategies to align support systems across the entire organization. This person will work closely with the Manager, Onboarding and various departments.  They will assist in employee onboarding process improvements and documentation of operations.  This person will also assist with onboarding projects from time to time.      

The Concessions Attendant provides excellent customer service by knowing and understanding the products being sold at all concessions stands.  The Concessions Attendant is responsible for handling all transactions at the point-of-sale system and adhering to all cash handling policies and procedures.   This role will pay an hourly wage of $8 to $9 plus tips   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick...

The Maintenance Technician provides hands-on repairs and maintenance to all facility systems as assigned by the Operations Manager.   This role will pay an hourly wage of $13 to $15.   For PT roles: Benefits: 401(k) savings plan and 401(k) matching.   job expires 8/31/2024

The Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; hire, train, schedule and supervise all event staff; oversee building security and interact with local public safety officials to ensure events run smoothly; coordinate communication between event staff/security and delegate assignments; be responsible for and ensure overall customer and lessee satisfaction and experience.   This role will pay a salary of $50,000 to $55,000.   For FT roles: Benefits: Health, Dental and Vision insurance,...

This strategic and pivotal role is instrumental in achieving excellence in venue management and customer service. It oversees quality and compliance in all operational, managerial, and maintenance facets. Collaborating closely with leadership, various departments, contract partners and key external stakeholders, this position spearheads the development and execution of robust QA/QC programs, conducts thorough audits, maintains certifications, and harnesses data analysis for improvement.  

Operations Crew Members will report to the Operations Manager. This position will work alongside the operations team to participate in conversions, event set ups, event break downs, etc.    Position Details: - Part-time position  - Shifts include nights, weekends, and holidays  This role will pay an hourly wage of $18.   For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Under the supervision of the Director of Operations, this position manages and coordinates the day-to-day operations of the facility (arena, exhibition hall, and meeting rooms), including engineering, maintenance, set-up / changeovers, custodial, and grounds keeping. Provides overall administrative planning, direction, and policies to operating managers and supervisors while maintaining the highest quality service program to ensure client satisfaction. Assists in the development and management of annual Operations Department budget. Provides overall department management assistance to the Director of Operations.  

OVG is currently seeking individuals who are seeking part time work and will be responsible for participating in set-up and clean-up activities for events and general maintenance at Tony's Pizza Events Center.   This role will pay an hourly wage of $12 to $13.00.   

This position is committed to providing World Class Service for all Pan American Center events.  The Event Security position is responsible for ensuring the safety and security for all events.  Special security assignments may be available during non-event days/nights.  The security team is a provider of direct service to our guests and must always exhibit a professional and courteous demeanor.   This role will pay an hourly wage of $15.00.  For PT roles: Benefits: 401(k) savings...

Performs advanced journey level and leadwork duties in the technical operation, maintenance and repair of various HVAC/R, electrical, plumbing, and auxiliary systems. Troubleshoot and diagnose a variety of complex MEP systems in a widely dispersed building. Assists in the oversight of all tasks assigned to the Facilities Maintenance Technicians.   This role will pay from $26.60 to $28.80 per hour.   Benefits: As outlined in the union contract.   Position Expires: 08/31/2024

The Commissary Purchasing and Receiving Supervisor is responsible for the effective supervision and running of venue distribution and culinary purchasing including inventory, receiving, purchasing, ordering, purchase order tracking, and transfers.  The Warehouse Supervisor must provide a high level of purchasing oversight, technical proficiency and operational/personnel support to ensure the smooth running of (or preparation for) any assigned event.  The Supervisor will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards.  The Supervisor will actively and independently manage all aspects of employee relations to ensure a positive,...

Performs all cleaning of the building to ensure building is ready for the public. Performs cleaning of equipment and maintenance of equipment as needed. Assists with the ordering of supplies and keeping inventory of all housekeeping related products. Assists the Operations Manager in coordinating overall planning and policies while maintaining the highest quality service program to ensure client satisfaction.   This role will pay a salary of $18 to $20.   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays)

The Cashier utilizes a cash register and accepts payment.  Prepares and serves concession items to guests.  Prepares and pours beverages and serves them to guests.  Ensures quality of food presentation. Must be able to maintain excellent attendance in accordance with the attendance policy.   This role will pay an hourly wage of $13.   For PT roles: Benefits: 401(k) savings plan and 401(k) matching.   job expires 9/30/2024

Position provides accounting, human resource and administrative support in the Mullins Center business office working for OVG, the vendue management contractor  in charge of the University of Massachusetts athletic/concert venue operations on the Amherst campus. Successful canidate will be a team player willing to jump in to assist accross departments and work independently, as needed. This is an entry level position with the potential for some scheduling/hours flexibility for the right candidate based on experience.