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The Associate AD/Director of Marketing & Fan Engagement of the Ryan Center and URI Athletics is responsible for the successful oversight and management of cross functional Ryan Center and URI Athletics Marketing Departments. Management and Oversight of marketing and promotional initiative’s including Men’s and Women’s Basketball, Football as well as all Olympic sports and all Ryan Center and Boss Ice Arena events and programs. Oversight and management include supervision of four (4) full-time marketing staff including Director of Athletics Marketing, Director of Athletics Production & Marketing & Fan Engagement, Creative Content Director and Venue Marketing Manager as well as venue and athletics interns.
Salary: $75,000 - $85,000
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
Ushers are a vital part of the experience that the patrons have when they first enter Seminole Theatre. The service element that the ushering staff offers to event attendees ensures a favorable impression and guarantees their comfort and safety. Ushers assist patrons before during and after performances with seating, ticketing, and another other customer service needs as they arise.
The Technical Director (TD) serves as a critical member of the team and is responsible for all technical and logistical aspects of Seminole Theatre and rental presentations. The TD hires and supervises a range of tech staff in addition to maintaining and safeguarding the technical assets of the facility. The TD provides production management for the use of the theatre space by renters and facilitates repair and maintenance of the theatre resources and equipment.
The Seminole Theatre management team is comprised of passionate professionals working toward a common mission: To maintain the Historic Seminole Theatre as the premiere cultural hub of Homestead and the South Dade area, and to connect audiences to unique live experiences. Seminole Theatre is a demanding but rewarding workplace for the right individual who can bring passion and energy to what they do.
Working under the direction of the Executive and Associate Director, the Marketing Associate is an integral part of the theater operations team. The Marketing Associate is charged with assisting in the development and execution of the strategic plan to promote the institutional image and brand of the Seminole Theatre and its resident companies and to help plan show-specific marketing strategies for events in the Theatre. The Marketing Associate will assist in executing initiatives that sustain existing and grow new audiences and will provide support to the executive staff.
This position will be a part-time an ideal entry level position for an early career marketing or administrative professional looking to develop skills and grow within a national organization.
Front of house manager is responsible for operation and management of the reception and seating area of a theatre and the oversight of front of house staff and concessions. Ensures all procedures for safety and security are always followed. Responsible for the recruitment, induction, development and training of new staff and volunteers. Provides excellent customer service to all visitors of the theatre and deals with any issues which may arise. Answer questions, listen to patrons’ compliments and concerns, and make audience members feel welcomed. Coordinates building and auditorium opening times with stage manager or point of contact. Orienting, briefing, and assigning specific duties to assistant house managers, ushers, and volunteers as to the specific logistics of each event/performance. Explaining ticketing, intermission times, late seating policy, food and drink policy, programs and exit flyers. House managers do a pre-show walk-through of lobby and seating area to verify the house is clean and presentable for the audience. Coordinate with Box Office manager to see if there are any specific seating or ADA accessibility needs. Determine whether there is any specific signage that needs to be placed such as ‘no flash photography’, ‘no food and drink’, etc. Knowing proper protocols in case of an emergency for the safe exiting of patrons. Ensuring all doorways and egresses are clear for patrons. Follow emergency procedures, handle all emergency situations affecting patrons and the building while on duty. Such situations may include emergency evacuation of the building in the event of fire, bomb threat, power outage or other emergency in which patron and artist safety is at risk. Notify emergency authorities and Seminole Theatre executive management as required.
Summary: The Box Office Director will control all ticket inventories and oversee the processing of orders and payment. Utilizing ticketing software, he/she will create ticketing for events and financial reports; manage and participate in the development and administration of an annual budget; direct the forecast of additional funds needed for staffing, equipment, materials and supplies; direct and monitor expenditures. The Box Office Director is responsible for the selection, training, motivation and evaluation of all Box Office personnel, and the management of all aspects of customer service related to internal and external customers.
Seminole Theatre is seeking enthusiastic food and beverage staff who can provide excellent customer service in a friendly, creative environment. Responsibilities may include bartending or serving during live theatrical or other public events and/or bar-back in support of the operations of all points of sale. Successful candidates should be able to work in a fast-paced service environment, working well under pressure.
To provide professional and courteous front-of-house operations under the direction of the House Manager at Seminole Theatre. Ensure the adherence of established protocols, safety and comfort of all patrons and artists during rentals, and performances. Assist house manager with coordination of show start/stop times, holds, and general time management. Provide patrons with guidance and direction when seating, during performances and exiting of theatre. Seat latecomers and patrons returning to their seats during the performance, using a flashlight and observing hold policies. Remain in lobby or theatre throughout the performance. Be posted in a prominent location at intermission and following performance to handle patron inquiries. Act as the point of contact for volunteer ushers. Explain procedures for emergency situations, seating, holds, and concessions sales. Check public areas, including restrooms, lobbies, theatre, foyer, and front of building and take care of any appearance and /or safety issues. Set up rooms for special events. Explain patron services and policies. Maintain a positive, presentable image for the Seminole Theatre. Other duties as assigned
The Warehouse Runner stocks the concession stands, and keeps the inventory maintained through events. Receives deliveries, rotates stock and puts deliveries away in the warehouse. Assists the concessions team as needed. Must be able to maintain excellent attendance in accordance with the attendance policy.
The Warehouse Worker is responsible for assisting in venue distribution/warehouse operations including inventory, receiving, purchasing, ordering, lay-ins, purchase order tracking, clean-up, transfers and equipment maintenance. This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable event-driven schedule which includes evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction and independent decision-making skills are required.
The Premium Clubs Supervisor is responsible for overseeing the serving of guests in all Club areas to includes both sideline clubs as well as the Establishment Club The Premium Clubs Supervisor must be personable and able to work in an ever- changing fast-paced environment. The Premium Clubs Supervisor will assist the Premium Club Manager with projects including training, inventory and special events.The Premium Clubs Supervisor must maintain excellent attendance and be available to work events as scheduled per business need.
The Premium Cub Attendant is responsible for overseeing cleanliness and maintaining a clean environment in the assigned premium club space. The premium club attendant must be personable and able to work in an ever- changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.
The Dishwasher washes and sanitizes all tableware, serving materials, cooking equipment and small wares. The employee must maintain excellent attendance and be available to work events as scheduled per business need.
The Catering Administrator is responsible for supporting the Director of Premium and Catering Manager with administrative and operational functions related to providing support for catered functions, backstage catering, team catering and meals, and other duties as assigned.
The catering administrator provides support in the creation, communication, and distribution of all catered events as well as serves as the liaison between all catering function clients and the operations team. Additionally the catering administrator will be the main contact point with the venue operations team on setup and tear downs.
The Cook is responsible for preparing menu items utilizing cooking equipment in a fast-paced environment. The Cook must adhere to high food quality standards to ensure guest satisfaction. Portion control, food waste and sanitation are additional areas that the Cook must be aware of while operating in the kitchen.
Utilizing independent judgment, the Director of AV Services is primarily responsible for
overseeing and providing all media services for the facility including video production,
audio, graphic design, and technical services. This position will also oversee one full
time manager as well as managing a part time staff for events and special projects. The
position also provide AV support to the UML Athletic Department in addition to being
responsible to the Tsongas Center operation.
This position is a working managerial position in support of the VP of Events & Operations and deals with all aspects of building conversions. Work includes coordinating building conversions, training part time staff, delegation of responsibilities to appropriate subordinates and maintenance duties. This position is a predominantly overnight role which oversees the changeovers of the building from event to event at Enmarket Arena with emphasis on the conversions and maintenance of the building.
OVG 360 has an exciting opening for an Event Manager at the Johnny Mercer Theater and the Enmarket Arena. The Johnny Mercer Theater is home to numerous events every year such as Broadway Musicals, concerts, professional ballets, and comedy shows. The Theater seats 2,600 and boasts one of the largest prosceniums in the Southeast. Named after famous composer, Johnny Mercer, the theater has been a staple to the Savannah area hosting entertainment legends such as Jerry Seinfeld, Chicago, and Patty LaBelle since its opening in 1974. The Enmarket Arena is a 9,500 capacity multipurpose venue with luxury suites, club seating, and first-rate food and beverage. In it’s first year of opening, the Enmarket Arena has played host to multiple sold out concerts, family shows, top rated comedy acts. In November 2022 the Enmarket Arena hosted the southeast’s newest ECHL hockey team, the Savannah Ghost Pirates for their inaugural season.
The Event Manager with support of the VP of events and operations and senior event manager will manage every aspect of events in the facility from the advance planning stages through the end of the event; position will work with third parties to recruit, train, motivate, and evaluate all front of house event staff including building security, guest services, medical staff, coordination of police presence, and interact with local public safety officials to ensure events run smoothly. They will coordinate communication between event related staff and delegate assignments; be responsible for and ensure overall customer and lessee satisfaction.
This position maintains the Enmarket Arena facilities efficiently and operationally during events and non-event days. This position also helps to control and monitor all Enmarket Arena systems with an emphasis on Electrical work throughout the facility.
The Box Office Supervisor will be responsible for assisting the Director of Ticketing, Box Office Manager & Assistant Box Office Manager with ticket operations of the box office including: ticket sales, “Will Call”, and answering questions related to events. The ideal candidate will be detail oriented, have proven box office experience, and display excellent customer service. The ideal candidate will also have basic education of computer systems with the ability to enhance knowledge of Ticketmaster products including Host, Archtics and TM One. This role is supported by and will work closely with the box office team.