The Ticket Operations Premium Manager is responsible for help overseeing and enhancing the ticketing operation, from back-end processes to customer interaction. This role entails optimizing inventory management, managing communications, and implementing innovative solutions to support revenue growth. The Ticket Operations Premium Manager will work collaboratively with various internal and external stakeholders to ensure a seamless ticketing experience, drive promotional efforts, and maximize ticket sales. This comprehensive overview of the Ticket Operations Premium Manager position includes critical responsibilities, qualifications, and working conditions necessary for potential candidates.

The Senior Operations Manager will manage every aspect of events and operations in the facility from the setup of event through the end of the event; position will work with third parties to recruit, train, motivate, and evaluate all operations and housekeeping staff; coordinate communication between event department and delegate assignments; be responsible for and ensure overall upkeep of facility.   This role pays a yearly salary of $60,000 to $70,000.  

The Event Manager will manage every aspect of events in the facility from the advance planning stages through the end of the event; position will work with third parties to recruit, train, motivate, and evaluate all front of house event staff including building security, guest services, medical staff, coordination of police presence, and parking issues and interact with local public safety officials to ensure events run smoothly; coordinate communication between event related staff and delegate assignments; be responsible for and ensure overall customer and lessee satisfaction.   This role will pay...

Under direct supervision from the Director of Safety & Security and/or the Security Coordinator, On Call Event Staff personnel typically serve in a variety of event related roles, including crowd control, general protection of facility property and personnel, and provide general information and assistance to facility guests.  Event Staff personnel also serve as ticket taker, usher, door monitor, coat-check attendant and loading dock parking attendant. In the absence of the Director of Safety & Security or Security Coordinator, On Call Event Staff personnel may receive event-related instructions from an Event Staff Supervisor or Event Manager.  

Under direct supervision from a Lead Housekeeping/Setup Worker or a Full-Time House Keeping/Set-up Worker, Part-Time Housekeeping/Setup Workers perform event set-up and tear down, custodial/housekeeping duties and light maintenance tasks as assigned. This is a part-time, as needed position, with no minimum number of hours guaranteed.Work schedules are determined by event activity on an as needed basis.  

The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.   This role pays an hourly wage of $12 to $14, plus tips.  

OVG seeks a skilled, motivated and reliable individual to fill the full-time position(s) of Housekeeping/Set-Up Worker for the Greater Richmond Convention Center. Under direct supervision from a Lead Housekeeping/Setup Worker, Housekeeping/Setup Workers perform event set-up and tear down, custodial, housekeeping and light maintenance tasks as assigned. Other duties include, but are not limited to, operating various types of cleaning equipment, forklifts, aerial lifts and scrubbers. In the absence of a Lead Housekeeping/Setup Worker, Housekeeping/Setup Workers may receive instruction from a Housekeeping/Setup Manager, Director of Operations, Event Manager or Manager on Duty. 

The Box Office Attendant will be responsible for assisting the Director of Ticketing, Box Office Manager & Assistant Box Office Manager with ticket operations related to ticket sales, will call, digital ticketing, parking, and answering questions related to events. The ideal candidate will be detail-oriented, patient, and have some customer service experience with the capability to learn the ticketing system that is used at the box office. In this role, the candidate will have the capability of working normal box office hours during the day as well as working events.   This is a part-time position that requires...

The PremiumBar Back is responsible for backing up the premium clubs or suites bartender by restocking products to ensure the bartenders stay fully stocked during events while ensuring all policies and procedures regarding alcohol dispensing are followed.  The employee must maintain excellent attendance and be available to work events as scheduled per business need.   This role pays an hourly wage of $14 to $16, plus tips.  

Under the supervision of the Maintenance Manager, Director of Operations, or Maintenance Technicians, Maintenance Laborers are responsible for effective preventative and planned maintenance of site assets as well as troubleshooting and repairing mechanical systems including but not limited to HVAC, electrical, plumbing, refrigeration, and carpentry. This is a part-time, as needed position, with no minimum number of hours guaranteed.Work schedules are determined by event...

The Suite Attendant is responsible for serving guests in the Suites. The Suite Attendant must be personable and able to work in an ever- changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.   This role pays an hourly wage of $15 to $17, plus tips.  

The Line Cook is responsible for preparing foods to be served to guests throughout the venue. The Line Cook will often have direct contact with the public working in areas such as a buffet line slicing meats or preparing dishes to order. The Line Cook must maintain excellent attendance and be available to work events as scheduled per business need.   This role pays an hourly wage of $15 to $17, plus tips.  

The Cook is responsible for preparing menu items utilizing cooking equipment in a fast-paced environment. The Cook must adhere to high food quality standards to ensure guest satisfaction. Portion control, food waste and sanitation are additional areas that the Cook must be aware of while operating in the kitchen.   This role pays an hourly wage of $16 to $19, plus tips.  

The Banquet Server will provide ultimate hospitality for guests in a fast-paced, high volume environment.   Limited hours. Shift notice will be provided at least two weeks in advance.   This role will pay an hourly rate of $23.  

The Dishwasher washes and sanitizes all tableware, serving materials, cooking equipment and small wares. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

The Cook is responsible for preparing menu items utilizing cooking equipment in a fast-paced environment. The Cook must adhere to high food quality standards to ensure guest satisfaction.  Portion control, food waste and sanitation are additional areas that the Cook must be aware of while operating in the kitchen.   This role will pay an hourly rate of $18.00  

To oversee the direction of the kitchen’s daily activities in accordance with OVG policies and objectives to ensure guest satisfaction, profitability and a positive, productive and compliant work environment.  Responsible for assisting the Executive Chef with the overall kitchen operations, including food and labor cost controls.  The Executive Sous Chef is responsible for the effective management and operation of the public food culinary team including event planning support, scheduling, food preparation and production, food cost control, compliance with food safety and sanitation policies, cleaning, kitchen safety, employee training and supervision, and any other tasks...

The Operations Specialist will perform general labor duties as assigned. Duties included but not limited to building conversions for various events, set up and breakdown of chairs, tables, staging, housekeeping, etc.   This role will pay an hourly wage of $16 to $18, depending on maintenance experience.   For PT roles: Benefits: 401(k) savings plan and 401(k) matching.  

The Server will provide ultimate hospitality for guests in a fast-paced, high volume environment.   This role pays an hourly rate of $7.25, plus tips.   For PT roles: Benefits: 401(k) savings plan and 401(k) matching.    EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application...

The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.   This role will pay an hourly wage of $15.57, plus tips.