The Manager, Premium Sales at CFG Bank Arena will be responsible for driving premium seating revenue at CFG Bank Arena in Baltimore, MD tied to concerts and events. The role will be responsible for leasing Suites, Theatre Seats, and Club Seats on multi-year agreements and single night Suite rentals via outbound prospecting, multi-step solicitations involving phone calls and emails, plus virtual and in-person presentations.   This position will be a member of our Premium Sales & Service team at CFG Bank Arena and report directly to the Vice President, Premium...

The Building Maintenance Engineer reports directly to the Director of Operations. The Building Maintenance Engineer will perform a variety of skilled and semi-skilled work to maintain all physical aspects of the facility while maintaining OSHA compliance and working cooperatively with other departments to assure facility readiness and smooth operation of events.   This role pays an hourly rate of $28.00-$32.00  

Reporting to the Accounting Manager, the Staff Accountant is responsible for being part of maintaining in the accuracy and integrity of all aspects of financial and accounting activities at the facility. The ideal candidate is a detail-oriented, proactive, and a collaborative professional responsible for supporting the financial infrastructure of the CFG Bank Arena.   This role pays an hourly rate of $32.00-$35.00  

The Overnight Building Security position are members of the Arena Security team that report directly to the Director of Security/Manager of Security. The position is responsible for the protection, safeguarding and security of assts, personnel, customers, and guests of the Arena. The Arena Security Team is a vital component of the Arena, a positive attitude and a positive appearance are essential. Candidates must pass a background check.       This role pays an hourly rate of $24.00-$26.00

The Kitchen Supervisor plays a vital role in delivering high-quality food and ensuring smooth kitchen operations at assigned locations within the CFG Bank Arena kitchen locations. From preparing, cooking, and overseeing daily workflows, you help set the standard for excellence in both execution and food services. In addition to your hands-on culinary responsibilities, you’ll supervise kitchen staff, support training efforts, and ensure adherence to company recipes and food safety guidelines.  

The Operations/Changeover & Events Coordinator will assist the Operations Manager and Events Manager for event supervision including notification of set-up, production, and all planning stages through the end of each event. This position will oversee and schedule part time staff for front of house, back of house, and changeovers. This position will assist the operations manager to perform routine, preventive and emergency interior/exterior maintenance and repairs to obtain optimum efficiency and economy of venue operations. This position will assure the highest quality service to UMBC, UMBC Athletics, and all tenants and/or stakeholders.  

The Bar Back is responsible for backing up the bartender by restocking products to ensure the bartenders stay fully stocked during events while ensuring all policies and procedures regarding alcohol dispensing are followed.  The employee must maintain excellent attendance and be available to work events as scheduled per business need.   This role pays an hourly rate of $15.00 and is tip eligible.   

The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.   This role will pay an hourly wage of $8.75 plus tips

As a member of the Guest Services Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere  

A ticket taker is a vital member of the Arena staff as they are involved in direct contact with the public. As a representative of the CFG Bank Arena, a friendly greeting attached to a smiling face goes a long way in helping our guests enjoy their visit. Providing top notch customer service is your responsibility. Our ushers will be essential in creating a safe and memorable experience for all guests at CFG Bank Arena. This position is ideal for candidates who want to immerse themselves in an exciting, entertainment environment.  

An usher is a vital member of the Arena staff as they are involved in direct contact with the public. As a representative of the CFG Bank Arena, a friendly greeting attached to a smiling face goes a long way in helping our guest enjoy their visit.  Providing top notch customer service is your responsibility. Our ushers will be essential in creating a safe and memorable experience for all guest at CFG Bank Arena. This position is ideal for candidates who want to immerse themselves in an exciting lice entertainment environment.   This role pays an...

Under direct supervision of the Guest Services Management Team and Supervisors, our Guest Services Representative is responsible for providing an exceptional level of world-class service to all premium guests, clients, and partners at all events. Including, but not limited to, major concerts, family shows, and smaller, private events. This position is ideal for candidates with hospitality experience, superb customer services skills and a flexible schedule. This role requires having a positive attitude and service-oriented disposition, as well as a team-driven and proactive mindset.  

A member of the Operations Changeover Team reports directly to the Operations Manager. The position is primarily responsible for the changeover in the Arena from one event to another.  Additionally, a member of the Operations Changeover Team may be involved in other aspects of building maintenance to include painting, trash disposal, exterior facility care, snow removal, furniture moving, etc.  This responsibility requires physical labor and heavy lifting and therefore has lifting requirements.  The Operations Changeover Team is a vital component of the Arena in responding to the needs of promoters and clients – a positive attitude and a positive appearance are essential.  

This position will be part of a busy and dynamic working environment at CFG Bank Arena. This position is responsible for ticket sales with a specialization in Ticketmaster Host & TM1 Sales and providing excellent customer service for our world-class events, including will call service, as needed. This role is supported by and works closely with the entire ticketing team.   This role will pay an hourly wage of $19.   Benefits for PT roles:...

A member of the Event Security Team reports directly to the Director of Security and Security Manager. The position is to assure the well-being and safety of employees, tenants, and patrons at the CFG Bank Arena.  The Event Security team is a vital component of the Arena in assuring safety and a positive guest service experience – a positive attitude and a positive appearance are essential.   This role will pay an hourly wage of $22.   Benefits for PT roles: 401(k) savings plan and 401(k) matching....

Perform the setup and changeover of the arena on an event-to-event basis. Also, assist with maintaining the cleanliness of the building. Overnight hours are to be expected on occasion.   This role will pay an hourly wage of $15.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.  

The Chesapeake Arena on the campus of UMBC is looking for friendly, motivated individuals to work the ticket sales windows at the Box Office. As a ticket seller, you will assist all patrons with purchasing tickets at walk up and troubleshooting potential ticket issues they may have.   This role will pay an hourly wage of $15.00.    Benefits for PT roles: 401(k) savings plan and 401(k) matching.  

The Dishwasher washes and sanitizes all tableware, serving materials, cooking equipment and small wares. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

As a Ticket Taker, you will be the first point of contact for event guests, responsible for ensuring a smooth entry process while providing excellent customer service. Your role involves verifying tickets, guiding guests, and maintaining a welcoming atmosphere. This role requires strong interpersonal skills, attention to detail, and the ability to work in a fast-paced environment. A Ticket Taker plays a vital role in creating a positive first impression for all event guests.   This role will pay an hourly rate between $15 to $20.  

The Cook is responsible for preparing menu items utilizing cooking equipment in a fast-paced environment. The Cook must adhere to high food quality standards to ensure guest satisfaction.  Portion control, food waste and sanitation are additional areas that the Cook must be aware of while operating in the kitchen.   This role will pay an hourly rate of $15.