Job Listings

As a member of the Guest Services Event Staff Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere.  

The Premium Clubs Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.   This role will pay an hourly rate of $17.00 and is tip eligible.   Benefits for Part-Time roles:...

The Premium Club Server is responsible for delivering high-quality food and beverage service in premium club environments. This role ensures exceptional guest experience through efficient, attentive, and professional service while maintaining company standards, cleanliness, and compliance with all food and alcohol regulations.   This role will pay an hourly rate of $17.00 and is tip eligible.   Benefits for Part-Time roles:...

The Senior Labor Relations Manageris 

The Pastry Cook is responsible for preparing a variety of high-quality desserts and baked goods to be served throughout the venue. Working in a fast-paced environment, this role supports the culinary team in delivering beautifully crafted, delicious pastries for events of all sizes. The Pastry Cook may interact directly with guests in settings such as buffet lines or live preparation stations, and must maintain excellent attendance while being available to work event-based schedules according to business needs.   This role pays an hourly rate of $28.00-$30.00.

The Production Runner is under the direction of the Director of Theatre and provides a variety of operational support for the Theatre. This position works concert/event days.   This role will pay an hourly rate between $20.00- $25.00.   Benefits for PT roles: 401k savings plan and 401k matching.  

The Concessions Worker prepares and serves concession items to guests. Prepares and pours beverages and serves them to guests. Ensures quality of food presentation. Must be able to maintain excellent attendance in accordance with the attendance policy.   This role will pay an hourly rate of $12.00-$15.00 and is tip eligible.   Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

Under the direction of the Vice President of Global Partnerships, the Manager of Partnerships is responsible for aggressively driving new sponsorship business, activating sponsor agreements, and maintaining client relationships to achieve department revenue goals for OVG at Olmsted County Exhibition Center in Rochester, Minnesota. The Manager of Partnerships is primarily responsible for generating revenue through the sale of naming rights, integrated sponsorships, entitlement spaces, digital advertising, premium seating, and hospitality packages throughout the venue. We are looking for hard-working, intentional,...

The Bar Supervisor is responsible for overseeing the alcohol serving of guests in the arena at various Bar locations, including portables & Premium locations, The Bar Supervisor must be personable and able to work in an ever- changing fast-paced environment. The Bar Supervisor will assist the Concessions Bar & Premium Management staff and the rest of the OVG leadership team with projects including training, inventory and special events. The Bar Supervisor must maintain excellent attendance and be available to work events as scheduled per business need.  

The Administrative Assistant plays a key role in keeping our Parking operations running efficiently. This position supports the daily workflow of the department by assisting with managing administrative functions, coordinating schedules, maintaining office inventory, and ensuring clear communication across staff and visitors. Responsibilities include handling correspondence, organizing files and records, and assisting with equipment and system coordination. Ideal candidates are highly organized, detail‑oriented, and able to manage multiple priorities in a fast‑paced environment. Strong communication skills,...

The Box Office Manager will control all ticket inventories and oversee the processing of orders and payments. Utilizing ticketing software, he/she will create ticketing for events and financial reports; manage and participate in the development and administration of an annual budget; direct the forecast of additional funds needed for staffing, equipment, materials and supplies; direct and monitor expenditures. The Box Office Manager is responsible for the selection, training, motivation and evaluation of all Box Office personnel, and he management of all aspects of customer service related to internal and external customers.  

The Box Office Attendant responsible for ticket sales and customer service for all ticketed events at the Ford Idaho Center. While delivering exceptional customer service to patrons. This role requires a strong understanding of the ticketing system, event details, and venue seating configurations to assist guests with ticket purchases and inquiries. The attendant processes transactions, handles cash and credit payments with accuracy, and ensures proper distribution of tickets and change. Additionally, the position involves responding to phone inquiries, maintaining confidentiality of financial and customer information, and reconciling daily ticket sales.  

Our Technical Support Specialists will be performing a wide range of technical support and problem solving, This role requires a positive attitude with a team driven and proactive mindset.   This role will pay an hourly rate of $25.00   Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

The Manager of Premium Seating will be responsible for the successful sales and service operation of our Premium and Club seat offerings at the Lehigh Valley Phantoms and PPL Center. This will include all sales and service related duties for games, concerts, family show, and all events held at the PPL Center. This role would also have a significant impact on the overall growth and development of the Premium Seating Department.   This role pays an annual salary of $48,000-$56,000 and is commission eligible  

The Dishwasher washes and sanitizes all tableware, serving materials, cooking equipment and small wares. The employee must maintain excellent attendance and be available to work events as scheduled per business need.   This role pays an hourly rate of $13.00-$18.00   Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching  

The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.   This role pays an hourly rate of $10.00 and is tip eligible  

Under the direction of the Director of Public Safety and Transportation, the Transportation Manager is responsible for delivering the highest level of customer service, while maximizing efficiency. Main responsibilities include directing overall leadership, planning, administration, management of the MBCC transportation plans, loading dock operations, and logistics related to department operations. The Transportation Manager provides leadership to the transportation staff (Transportation Agents, Loading Dock Supervisor), General Service Contractor and loading dock operations. Responsible for coordinating all event related transportation and dock operations logistics and...

The Public Safety Officer is responsible for securing the safety of all individuals on the MBCC campus, including guests, employees, and vendors. This position performs routine patrols, responds to emergencies, and protects property during events and non-event periods. Duties are carried out in both indoor and outdoor settings and require consistent interaction with the public and various internal departments.   This role pays an hourly rate of $17.00-$19.00  

The Concessions Barback is responsible for backing up the concessions bar lead by restocking products to ensure the concessions stand stays fully stocked during events while ensuring all policies and procedures regarding alcohol dispensing are followed. The employee must maintain excellent attendance and be available to work events as scheduled per business needs.   This role will pay an hourly wage of $14.54- $18.17.   

The Programming Sales Manager oversees front-of-house operations and public programming sales to ensure an efficient and positive guest experience. This role manages cashiering operations, skate rentals, snack bar sales, and other direct-to-consumer transactions while maintaining accurate cash-handling, reconciliation, and reporting procedures. The Programming Sales Manager supervises, schedules, and trains cashier and guest service staff while maintaining strong service standards and operational efficiency. The Programming Sales Manager also supports the...