This internship will provide experience with assisting the Premium Experience team as well as the box office with sales and service projects, Box Office management, event day operations, as well as CRM management. Intern will gain a working knowledge of client management, event day operations, Salesforce, and Paciolan ticketing system. The intern will receive training in a wide variety of areas, including Box Office operations, sales and marketing, and event-day logistics. The intern will receive valuable experience working with VIP clientele. This internship will leave the candidate prepared for a future career in the industry. Internship details: - Pay: $15 per hour - 15-25 hours a week, depending on event schedule. - Internship Dates: Spring Semester (December/January-April) - Location: Chartway Arena, Old Dominion University Campus

The Sous Chef will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards. The Sous Chef will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.   This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable event-driven schedule which includes evenings and weekends.  Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong management and independent decision-making skills are required.   This role pays a wage of $27 to $28.   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

Supervisor oversees day to day janitorial operations. Ensures that quality control measures are in place to maintain high levels of service with customer specifications. Conducts inspections, controls inventory, maintains equipment, and assist housekeeping staff with cleaning objectives.   This role will pay an hourly wage of $15.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Changeover Supervisor is responsible for leading one of our conversion crews, at Chartway Arena and/or at S.B. Ballard Stadium, in a safe and efficient manner under the direction of the Operations Manager. This includes staging, chairs, linens, platforms and other necessary equipment for our clients. The Supervisor will be responsible for training, planning for, and overseeing Changeover Crew members.   This role will pay an hourly wage of $15.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

This Operations Manager reports to the General Manager and is responsible for assisting in the administration, planning, budgeting and direction for the operations of the Center including front and back of house services, technical services, information technology, conversion, custodial services, and equipment inventory control. Insures an effective and cost efficient program by controlling the Operations budget, and performs related day to day responsibilities as required.   Coordinates all elements of facility operations including budgeting, purchasing, directs the operation and maintenance of the mechanical, electrical, HVAC, custodial, grounds, sound, lighting, a/v equipment, tele-communications systems, security, smoke/fire detectors and traffic control. Manager will serve as facility safety chairman to maintain a safe and secure facility for the public and employees.   This role will pay a Salary of $41,600 to $52,000.   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).  

As a runner in the production department, you will be responsible for driving vehicles (rented or personal) for the tour on show dates.   This role will pay an hourly wage of $28.13.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Warehouse Worker is responsible for assisting in venue distribution/warehouse operations including inventory, receiving, purchasing, ordering, lay-ins, purchase order tracking, clean-up, transfers and equipment maintenance. This is a key position for the effective and profitable operation of the business.  The employee must maintain excellent attendance and be available to work a variable event-driven schedule which includes evenings and weekends.  Open availability, professional presentation, outstanding interpersonal skills, self-direction and independent decision-making skills are required.    This role will pay an hourly wage of $13 to $15.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Concessions Stand Attendant assists in the preparation and staging of all food & beverage items within assigned location.  Ensures quality of food presentation. Additionally, they will be filling condiment containers, and wiping stations down. Must be able to maintain excellent attendance in accordance with the attendance policy.   This role will pay an hourly wage of $13 to $14.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.  

The Cook is responsible for preparing menu items utilizing cooking equipment in a fast-paced environment. The Cook must adhere to high food quality standards to ensure guest satisfaction.  Portion control, food waste and sanitation are additional areas that the Cook must be aware of while operating in the kitchen.   This role will pay an hourly wage of $13 to $15.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.  

The Prep  Cook is responsible for preparing menu items utilizing cooking equipment in a fast-paced environment. The Cook must adhere to high food quality standards to ensure guest satisfaction.  Portion control, food waste and sanitation are additional areas that the Cook must be aware of while operating in the kitchen.   This role will pay an hourly wage of $13 to $15.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.  

This is a front-line customer service position for Chartway Arena and ODU Athletic events.  Ticket Sellers assist customers in person at the arena and ODU Athletic facilities in addition to handling phone calls.  Transactions typically include ticket sales (working through customer seating and price requests, cash handling, credit card processing, using a computer), will call functions (locating tickets, researching confirmation details), and customer inquiries (understanding policies and procedures, providing accurate information, researching answers and transactions) while providing a high-level of customer service.   This role will pay an hourly wage of $13.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Our Parking staff are often the first person our guests connect with upon arrival to the arena.  The Parking Staff Team Member position requires the flexibility to work evenings, weekends, and holidays as required.   Out-going and fan-friendly individuals are needed to become members of The Chartway Arena Parking Staff.  The Chartway Arena Parking Staff provides excellent customer service to the arena guests and are often the first person our shows and premium guests connect with upon arrival.  The ideal candidate will be able to communicate clearly and professionally with peers and guests and have the flexibility to work evenings, weekends and holidays as required.   This role will pay an hourly wage of $13.50.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The video board production team strives to enhance fans’ gameday experience in S.B. Ballard Stadium and Chartway Arena. Using audio (music), fan shots, replays, stats, and engaging content on the video board, the collaborative team works to provide fans with an immersive and engaging experience – all while capturing the action of the game. In addition to in-venue gameday atmosphere, our camera operators also contribute to the digital broadcasts of each game.   This role will pay an hourly wage of $14.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

To maintain safety and cleanliness of Chartway Arena and may also assist with any general facilities/maintenance responsibilities, so we can provide all guests a positive experience.   This role will pay an hourly wage of $13.50.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Event setup and tear down of arena and multipurpose space, standby shifts of concerts, special events, and basketball games.   This role will pay an hourly wage of $13.50.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Bar Back is responsible for backing up the bartenders and cashiers by restocking products to ensure the bartenders stay fully stocked during events while ensuring all policies and procedures regarding alcohol dispensing are followed.  The employee must maintain excellent attendance and be available to work events as scheduled per business need.   This role will pay an hourly wage of $14.00.    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.