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The Manager of Premium Seating will be responsible for the successful sales and service operation of our Premium and Club seat offerings at the Lehigh Valley Phantoms and PPL Center. This will include all sales and service related duties for games, concerts, family show, and all events held at the PPL Center. This role would also have a significant impact on the overall growth and development of the Premium Seating Department.
This role pays an annual salary of $48,000-$56,000 and is commission eligible
The Parking Lot Attendant is responsible for managing the daily operations and event day operations within PPL Center’s Orange Deck parking garage. The Parking Lot Attendant will be the first point of contact in providing a memorable first impression for all guests and employees by providing direction and answering any questions guests may have.
This role will pay an hourly rate of $14.00
The Bartender responsibly serves beverages in moderate amounts, not to promote overindulgence or advocate any action that could cause Guests to become intoxicated. Also takes guest orders, delivers food, and maintains the bar seating area by bussing and cleaning. Additionally, a bartender is responsible for the billing and payment processing of the Guests that they serve.
This role pays an hourly rate of $8.00 and is tip-eligible
The Cook is responsible for the daily preparation, cooking and plating of all food orders in an efficient, safe, and attractive manner.
This role pays an hourly rate of $12.00-$15.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
The Bartender responsibly serves beverages in moderate amounts, not to promote overindulgence or advocate any action that could cause Guests to become intoxicated. Also takes guest orders, delivers food, and maintains the bar seating area by bussing and cleaning. Additionally, a bartender is responsible for the billing and payment processing of the Guests that they serve.
This role pays an hourly rate of $2.83 and is tip eligible
The Concession Supervisor is responsible for assisting the Concessions Manager in the overall effective management and running of concessions operations. The Concession Supervisor oversees the food preparation and production, inventory, cash control procedures, total compliance with alcohol service policies, cleaning, safety, guest service, employee/volunteer supervision, and closing duties. The Concession Supervisor will provide limited oversight of employee performance issues and direct any issues to the Concessions Manager, Human Resources, and/or the General Manager. Focus will be on lending support to the location’s Stand Leads to ensure that all aspects of...
The Senior Director of Sales will be responsible for generating revenue from local, regional, and national companies through the sale of integrated sponsorship, sub-naming rights, premium seating, and hospitality packages throughout the venue(s), including Lehigh Valley Phantoms (AHL Affiliate) and the PPL Center. The Sr Director of Sales is responsible for generating revenue through the sale of marketing partnerships across all business lines, including intellectual property rights, experiential, media, branding, signage, hospitality, events and promotions. This position will work directly with Vice President of Sales and Service to lead the...
The Warehouse Worker is responsible for assisting with venue distribution/warehouse operations, including inventory management, receiving, distribution, stocking, cleanup, transfers, and equipment maintenance. This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable event-driven schedule that includes evenings, weekends, and some holidays. Open availability, professional presentation, outstanding interpersonal skills, self-direction, and independent decision-making skills are required.
The Concession Stand Lead oversees the operation of the stand location and is responsible for ensuring quality of products and accurate preparation of all food and beverage items as listed, oversees and participates in set-up and closing procedures and paperwork (basic math skills), and resolves problems with the assistance of a manager. The Stand Lead is responsible for supervising cashiers, bartenders, prep cooks, operating the Point of Sale system/cash register, and ensuring all proper cash handling procedures are being followed. The Stand Lead will be responsible for all inventory in the stand/portable and maintain accurate paperwork as required.
The Concessions Cook is responsible for preparing concession menu items per specifications and/or company recipe utilizing cooking equipment in a fast-paced environment. The Concession Cook must adhere to high food quality standards to ensure guess satisfaction. Portion control, food waste and sanitation are additional areas that the Concession Cook must be aware of while operating in the concession stand.
This role will pay an hourly rate of $14.00 to $19.00
This Event Staff position is responsible for patrolling all areas of property and parking lots, securing doors, ensuring the safety of all guests, employees and contract labor while on premises; securing property during move in/out trade shows, conventions or events.
Under the direction of the Director of Events & Security, and Event Manager, Event Staff are responsible for maintaining a positive guest experience for all PPL Center patrons. Event Staff enforce all rules, regulations and policies of the PPL Center, while providing excellent customer service.
The Dishwasher serves a variety of essential back-of-house and front of house Food & Beverage roles, including working as a dishwasher, food runner, deep cleaning the kitchen and all equipment, and other miscellaneous duties. The Dishwasher washes and sanitizes all tableware, smallwares, serving materials, and cooking equipment. Dishwashers are required to maintain a safe and sanitary work environment. Dishwashers are also required to gain an extensive knowledge of the proper use and cleaning techniques for kitchen equipment, including but not limited to steamers, ovens, mixers, grills, and dishwashing equipment.
The Premium Club Prep Cook is responsible for preparing foods to be served to guests in our Premium Club Area. The Premium Club Prep Cook will often have direct contact with the public working at stations, slicing meats or preparing dishes to order. The Premium Club Cook must maintain excellent attendance and be available to work events as scheduled per business need.
This role pays an hourly rate of $15.00 to $16.00
Under the general supervision of the Executive Chef, the Prep Cook is responsible for preparing food and assisting in the preparation of items in various kitchen operations per company recipes and standards in a fast-paced environment. The Prep Cook must adhere to high company standards to ensure guest satisfaction. Portion control, food waste and sanitation are additional areas the Prep Cook must be aware of while operating in the kitchen. The Prep Cook will be responsible for the setup, sanitation, cleaning, and closing of their workstation area.
The Cook is responsible for preparing food and assisting in the preparation of items in various kitchen operations per company recipes and standards in a fast-paced environment. The Cook must adhere to high company standards to ensure guest satisfaction. Portion control, food waste and sanitation are additional areas the Cook must be aware of while operating in the kitchen. The Cook will be responsible for the setup, sanitation, cleaning, and closing of their workstation area.
The Premium Suite Runner assists the Suite Attendants Premium Services Manager in providing guests with a pleasant experience. The Runner is primarily responsible for preparing and stocking the Suites Areas and Pantry with the appropriate product, utensils & supplies. They assist in the set up and execution of preordered food and beverage items as well as delivery of restaurant orders during the event. Following the event, the Runner will ensure the Pantry is cleaned and restocked.
The Premium Club Lead will assist management in the oversight of staff and operations in our exclusive premium club seating area. They will be focused on high-quality customer service, cleanliness, and adherence to company standards in a fast-paced environment. Key duties include assisting with the guidance of staff, managing guest experiences, ensuring food and beverage service is impeccable, coordinating special events, and assisting management with training and inventory.
The Suite Attendant is responsible for providing food and beverage service in the premium suite areas. The Suite Attendant must be personable and able to work in an ever-changing, fast-paced environment. The Suite Attendant must maintain attendance and be available to work events as scheduled per business need.
This role will pay an hourly rate of $11.00 to $14.00 and is tip eligible
The Zamboni Operator will perform general labor duties as assigned. Duties included but not limited to building conversions for various events, familiarity with all aspects of facility operations and maintenance in addition to ice making, ice maintenance and repair.
This role will pay an hourly rate of $14.00 to $19.00
Under the direction of the Director of Events and Security & Security Manager, the Event Security is responsible for maintaining the safety of the PPL Center, employees, patrons, and visitors. Event Security staff enforce all rules, regulations and policies of the PPL Center.
This role pays an hourly rate of $14.00 to $15.00
