Oak View Group

Boxoffice Team Member|Part-time| Charleston Coliseum and Convention Center

Location US-WV-Charleston
Job ID
OVG - Venue Management
Location Name
Charleston Coliseum and Convention Center
Box Office
Regular Part-Time

Oak View Group

Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.


We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:  

  • We treat each other fairly and with respect.
  • We act with integrity.
  • We have an entrepreneurial spirit.
  • We give back to our global community.


More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn


OVG Facilities is looking for part time facilities operations team members, to work on-site at the Charleston Coliseum & Convention Center & Municipal Auditorium. The newly redesigned complex boasts 529,000 sq.ft. including a 13,500 seat arena, 100,000 sq.ft. of meeting space with the largest room of 72,400 sq.ft, 50,000 sq.ft. of exhibit space, a 25,000 sq.ft. ballroom with ample pre-function spaces, 760 seat theater, and a 3,400 seat auditorium. The Charleston Coliseum & Convention Center hosts a variety of events, including sporting events, world-class entertainment, conventions, meetings, banquets, and other social events.


OVG Facilities, a division of the Oak View Group, is a full-service venue management and event programming company that operates and books arenas, theaters, convention centers, and amphitheaters throughout the U.S. delivering customized management plans for each of their venues.  OVG Facilities specializes in event programming, booking services, and creating unique experiences that focus on providing premium content to enhance the guest’s experience. 



This role will pay an hourly wage of $10.50 to $13.50. 


For PT roles: Benefits: 401(k) savings plan and 401(k) matching.



The Charleston Coliseum & Convention Center is looking for part time ticket sellers to sell and distribute tickets and to resolve ticketing issues on-site at the CCCC and Municipal Auditorium. 

Responsibilities may include but are not limited to:  

  • Process customer ticket sales and customer pickups
  • Answer guest questions with regard to event and facility (i.e. location of sections, price of tickets, dates of future events)
  • Handle in a positive manner complaints, discrepancies, or other ticketing issues with guests and staff
  • Utilize Ticketmaster software to troubleshoot any and all ticketing issues (training provided)
  • Handle cash and credit card transactions accurately, proficiently, and in accordance with company policies
  • Answer phone for questions and / or take orders
  • Operate cash register and credit card equipment
  • Assist with closing of the ticket office, preparations of cash banks, updating seating charts and event information. 


The Charleston Coliseum & Convention Center is looking for part time ticket takers to sell and distribute tickets and to resolve ticketing issues on-site at the CCCC and Municipal Auditorium. 

Responsibilities may include but are not limited to:

  • Responsibilities include, but are not limited to, ticket scanning, security screening, assisting with guest questions, directing guests around the venue, etc.  
  • Provide exceptional guest service during all events held at Charleston Coliseum and Convention Center
  • Monitor and report any potential unsafe situations to management  
  • Foster a positive and enjoyable environment for all guests attending an event  
  • Find opportunities to improve the guest experience 
  • Engage guests in a proactive manner to answer questions and communicate security requirements, while ensuring they enjoy their time in the arena 
  • Monitor assigned areas to ensure all security requirements and arena rules are being followed
  • Maintain order at events, while keeping a cool head under pressure




  • Must be able and willing to:  
  • Stand and walk for four to six hours at a time  
  • Have a flexible schedule and be able to work nights, weekends, and holidays when necessary 
  • Work inconsistent and variable hours depending on event schedule 
  • Read, speak and understand English (ability to speak multiple languages a plus, but not required)  
  • Work in a variety of different environments, indoors and outdoors, which may contain loud noise, bright lights, and ranging temperatures  
  • Must be comfortable around large crowds 


    • Upbeat, enthusiastic, and outgoing  
    • Customer service oriented with a desire to help guests  
    • Excellent communication skills  
    • Ability to solve problems  
    • Ability to work calmly in a fast-paced environment

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Vaccination Statement

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.


Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.


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