Oak View Group

Premium Suites Food Runner| Moody Center

Location US-TX-Austin
Job ID
2023-9567
Group
OVG - Food Services & Hospitality
Location Name
Moody Center (Austin, TX)
Category
Catering/Banquet/Event Sales
Type
Regular Part-Time

Oak View Group

Oak View Group is a sports and entertainment company engaged in a wide variety of activities, including arena development, facility management, arena and stadium alliance, sponsorships and partnerships, security services, publications, conferences, and consulting. The company, privately held, is headquartered in Los Angeles, California with offices throughout the world.

Overview

The Suites Food Runner is responsible for serving guests in the Suites. The Suites Food Runner must be personable and able to work in an ever-changing fast-paced environment. Ultimately, you will ensure our guests have a high-quality dining experience by serving their food in a timely and accurate manner. 
 

The employee must maintain excellent attendance and be available to work events as scheduled per business need. 

 

Position Details : 

  • Part-time position  
  • Shifts include nights, weekends, and holidays  

 

About the Venue

At Moody Center, we are building a championship organization that serves our fans, community, and business partners through world-class sports and entertainment. We believe our employees are our greatest assets.  We will create a culture that empowers and inspires them to go above and beyond for our clients, patrons and community.  

 

Moody Center is the newest arena in Austin, Texas and finally gave the “Live Music Capital of the World” the world-class arena it deserves.  Moody Center is a premiere 15,000+ seat venue to host the biggest artists and acts on the planet. Designed specifically for concerts, the new arena replaced the 43 year-old Frank Erwin Center and will provide top-tier hospitality, artist amenities, and all of the benefits of a modern music venue.  In addition, the facility will serve as the new home court of the University of Texas men’s and women’s basketball programs. 

Visit www.moodycenteratx.com to learn more.  #BeATXcellent  

Responsibilities

  • Assists with setup of food service areas within specific suites.  
  • Organizes and prepares for events in assigned locations. 
  • Assures that all equipment is operable and clean prior to start of event. 
  • Monitors and maintains food quality. 
  • Greet guests in a courteous, friendly manner. 
  • Follows all company policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests. 
  • Adhere to state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests. 
  • Monitors inventory and communicates when stock becomes low. 
  • Demonstrate full knowledge of food and beverage menu items and accompaniments. 
  • Listen and respond to customer requests or concerns. 
  • Maintain stock of all supplies the guests may need throughout the event. 
  • Maintains sanitation, health and safety standards in work areas. 
  • Perform other duties as assigned. 

Qualifications

The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.  

  • Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, and guests. 
  • Ability to speak, read and write in English. 
  • A true spirit of hospitality, relationship building and an ability to have fun at work in a live-event driven environment 
  • Ability to work well in a team-oriented, fast-paced environment. 
  • Must possess or be willing to obtain valid food handling certificate and TABC certificate prior to working at Moody Center. 
  • Ability to meet the company standard of excellence in the areas of guest service, interaction with co-workers, and uniform standards. 

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Vaccination Statement

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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