Oak View Group

Premium Club Attendant| Moody Center

Location US-TX-Austin
Job ID
2022-9365
Group
OVG - Food Services & Hospitality
Location Name
Moody Center (Austin, TX)
Category
Concessions / Premium Seating
Type
Regular Part-Time

Oak View Group

Oak View Group is a sports and entertainment company engaged in a wide variety of activities, including arena development, facility management, arena and stadium alliance, sponsorships and partnerships, security services, publications, conferences, and consulting. The company, privately held, is headquartered in Los Angeles, California with offices throughout the world.

Overview

The Premium Cub Attendant is responsible for overseeing cleanliness and maintaining a clean environment in the assigned premium club space.  The premium club attendant must be personable and able to work in an ever- changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

About the Venue

At Moody Center, we are building a championship organization that serves our fans, community, and business partners through world-class sports and entertainment. We believe our employees are our greatest assets.  We will create a culture that empowers and inspires them to go above and beyond for our clients, patrons and community.  

 

Moody Center is the newest arena in Austin, Texas and finally gave the “Live Music Capital of the World” the world-class arena it deserves.  Moody Center is a premiere 15,000+ seat venue to host the biggest artists and acts on the planet. Designed specifically for concerts, the new arena replaced the 43 year-old Frank Erwin Center and will provide top-tier hospitality, artist amenities, and all of the benefits of a modern music venue.  In addition, the facility will serve as the new home court of the University of Texas men’s and women’s basketball programs. 

Visit www.moodycenteratx.com to learn more.  #BeATXcellent  

Responsibilities

  • Communicate clearly to guests by demonstrating knowledge of club area, food and beverage offerings, operation logistics and specific event details.
  • Operate Point of Sale system to sell buffet passes/wristbands when applicable.
  • Responsible for providing service to guests by clearing all serving ware, flatware, drinkware ensuring a clean dining environment.
  • Responsible for communicating with guests to ensure completion of any items prior to removal and disposal of
  • Responsible for observing guests to respond to any additional requests by the guest
  • Responsible for refilling salt, pepper, sugar, cream, condiments and napkins or bringing to guest as requested.
  • Responsible for replacing tableware and linens as necessary.
  • Assists in setting up banquet functions including linens, dishware, glassware and silverware or movement of tables and layout
  • Maintains sanitation, health and safety standards in work areas.
  • Must show demonstrated ability to meet the company standard for excellent attendance.

Qualifications

  • High school diploma preferred as well as relevant work experience
  • Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
  • Ability to speak, read and write in English.
  • Ability to work well in a team-oriented, fast-paced, event-driven environment.
  • Possess valid food handling certificate and alcohol service permit if required by state or federal regulations.

 

Physical demands:

 

  • While performing duties of the job, the employee will constantly be required to grasp, fingering manipulation of product, feel, and carry multiple plates at a time. Employee will constantly push & lift equipment, food product, and supplies. Frequently requires employee to pull, climb, stoop, kneel to push carts of equipment, carts of food, move tables & chairs, and reach supplies. Exposure to hot plates, dishes and beverages. Exposure to wet floors.. Vision requires ability to constantly adjust focus to see long distances, peripheral vision and close vision to read instructions. Ability to frequently hear communication of others in a potentially loud event environment. Constant standing, walking and moving about a large event venue is required. Employees exert up to 100 pounds of force occasionally, lift up to 75 pounds frequently.

 

Work environment:

 

  • Exposure to loud environment including frequently communicating with guests in a loud environment, working around loud food production machinery and working in crowded work spaces and crowded event spaces. Employees will frequently work on tasks independently or in small or large teams.

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Vaccination Statement

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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