Oak View Group is a sports and entertainment company engaged in a wide variety of activities, including arena development, facility management, arena and stadium alliance, sponsorships and partnerships, security services, publications, conferences, and consulting. The company, privately held, is headquartered in Los Angeles, California with offices throughout the world.

The duties and responsibilities of a Banquet Server are generally to provide exceptional customer service throughout the entire event process to ensure the highest standard of customer satisfaction. The followings are a list of requirements

To be successful in this role, candidates must be friendly and honest, build strong relationships, continually strive to provide a seamless experience, and be flexible to our guests needs by providing quality services and products through detailed and accurate communication. Team members of the Lynnwood Convention Center must share in our values of being adaptable to event needs, being aware of guest requirements, showing strong character, and being team centric.

Salary: $20hr

For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

• • Ability to read and understand Banquet Event Orders.
  • Ability to carry at least 8 entrees per tray. 
  • Provide fine dining level food and beverage service to guests for all events consistent with LCC standards of service.
  • Initiate and maintain friendly and professional contact with guests ensuring that all needs are anticipated and met.
  • Setup and maintain both food and beverage stations in various locations throughout the building consistent with LCC standards of service. 
  • Maintain and inventory for both food and beverage stations. 
  • Maintain all event areas and front of house staging areas in a tidy and organized manner.
  • Participate in both setup and cleanup of food and beverage service items. 
  • Ability to work independently during slower times 
  • Perform safe work by helping to provide a safe and clean work environment. 

  Requirements

  Knowledge, Skills & Abilities

  • Have a high level of social contact. Ability to work closely with staff and deal often with patrons. 
  • Ability to work a flexible schedule, including nights, weekends and select holidays. 
  • Must be detail oriented to ensure that work is accurate and complete. 
  • Ability to mutli-task.
  • Ability to handle and move objects.
  • Must have a customer-focused, positive and professional attitude. 
  • Ability to read with oral and written communications skills in the English language. 
  • Knowledge of basic arithmetic (addition, subtraction, multiplication and division). 
  • Must be able to stand for extend periods of time. 
  • Ability to bend, stretch, twist or reach out with the body, arms and/or legs.
  • Must be able to lift, push, pull or carry heavy objects up to 30 lbs. and 15 lbs. often.
  • Must be punctual with consistent attendance. 
  • Must be able to respond to simple complaints or inquiries from customers, members of the business community, and/or regulatory agencies.

• • High School diploma or equivalent GED strong preferred. Equivalent experience may be substituted. 
  • Minimum of one (1) year of work experience in events, banquets or restaurants preferred. 
  • Must be at least eighteen years of age to serve alcoholic drinks. 

  Physical Demands

  The physical demands described in this document are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. The position may require work inside or outside of the building, as need by events. 

  
  

  Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. 

  
  

  Salary: $20.00 per hour

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.