Oak View Group

Operations Supervisor| JCC

Location US-MS-Jackson
Job ID
OVG - Venue Management
Location Name
Jackson Convention Complex
Regular Full-Time

Oak View Group

Oak View Group is a sports and entertainment company engaged in a wide variety of activities, including arena development, facility management, arena and stadium alliance, sponsorships and partnerships, security services, publications, conferences, and consulting. The company, privately held, is headquartered in Los Angeles, California with offices throughout the world.


The Operations Supervisor directly supervises and assists in setting up and teardown of events at the Jackson Convention Complex as specified by event setup plans. This position is responsible for preparing the facility for all events. 

Include the following. Other duties may be assigned.


  • Supervise full time and part time staff ensuring deadlines are met for conversions and other duties assigned. 
  • Supervise, motivate, lead, and work alongside operations team members.
  • Effectively communicate work assignments to others.
  • Set up and remove stage, risers, seating, tables, flooring, etc. for various events.
  • Proactively use all safety mandates and teach others to do to the same.
  • Promote a safe and efficient work environment.
  • Be available for event support, as needed.
  • Embrace a culture of diversity and inclusion where guests and team members feel welcomed, valued, and heard.
  • Facilitate conversions in order to create winning experiences and timeless memories for guests. 
  • Operate with an emphasis on safety for employees, teams, and guests.
  • Other duties involving assisting other departments as assigned.
  • Work extended and/or irregular hours including nights, weekends and holidays, as needed.
  • Perform strenuous physical duties at times, including lifting, carrying, moving, walking extensively throughout the building, working from various heights, and around moderate to loud noises.
  • Operate equipment such as light trucks, pallet jacks, forklifts, boom lifts, scrubbing machines or other light power-driven equipment.
  • Other duties assigned including but not limited to assisting other departments as needed. 


    • High School diploma + 3-4 years of conversion experience, preferred
    • Experience supervising staff to work together to accomplish projects
    • Ability to give clear instructions and communicate effectively with other in both oral and written form.
    • Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, event-related services and technical requirements for the types of events anticipated at the facility. 
    • Working knowledge of electrical and mechanical riser system repair, preferred
    • Ability to work long hours and varied schedules (majority overnight conversions)
    • Must be self-motivated and work under little supervision
    • Ability to prioritize tasks in the most productive and/or appropriate manner
    • Excellent safety record and work ethic.
    • Ability to prioritize tasks in the most productive and/or appropriate manner.
    • Possess any licenses, certificates or training required by local, state or national authorities for the operation of the equipment found in the facility.
    • Experience operating equipment such as light trucks, pallet jacks, forklifts, boom lifts, scrubbing machines or other light power-driven equipment.
    • Organized and able to prioritize work and work of others to meet deadlines. 
    • Work effectively under pressure and/or stringent schedule and produce accurate results.
    • Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
    • Remain flexible and adjust to situations as they occur.

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear
    • Performing work through repetitive hand/eye coordination.
    • Lifting of up to 25 lbs. Up to 5 minutes at a time.  Carrying up to 25 lbs. up to 5 minutes at a time.


Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Vaccination Statement

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.


Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.


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