Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.

We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:  

• We treat each other fairly and with respect.
• We act with integrity.
• We have an entrepreneurial spirit.
• We give back to our global community.

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. 

We are seeking individuals who are looking to uphold our organizations pride in customer service and maintaining his/her professional demeanor in any situation. The primary responsibility of this position is to provide guests with a positive initial impression of the Webster Bank Arena.\

Salary: $15.00

For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

• • Accurately operate the Ticketmaster computer ticketing system to sell tickets to any events held at the Webster Bank Arena
  • Assist with processing internal orders sold by the internal sales department
  • Provide all guests with a positive first impression of the Total Mortgage Arena by offering superior, individualized customer service
  • Answering incoming calls to the Box Office line and provide information regarding any and all upcoming events
  • Balance and reconcile cash draw at the end of each shift
  • Maintain the policies of the Box Office with regard to customer service and other ticketing issues
  • Performing other duties as assigned

• 1 - 2 years retail and/or customer service experience
• Must be able to work nights and weekends
• High School Degree
• Excellent customer service skills, an outgoing personality and a professional demeanor
• The aptitude and ability to work in a fast-paced environment
• Excellent organizational skills and basic computer skills
• Ability to speak clearly and politely on phone
• Prior Ticketmaster, Archtics and/or Box Office experience a plus
• Must be able to work flexible hours
• Ability to work calmly in a fast-paced environment

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.