Oak View Group

Box Office Teller (Part-time)

Location US-CT-Bridegport
Job ID
2022-9259
Group
OVG - Venue Management
Location Name
Total Mortgage Arena
Category
Box Office
Type
Regular Part-Time

Oak View Group

Oak View Group is a sports and entertainment company engaged in a wide variety of activities, including arena development, facility management, arena and stadium alliance, sponsorships and partnerships, security services, publications, conferences, and consulting. The company, privately held, is headquartered in Los Angeles, California with offices throughout the world.

Overview

We are seeking individuals who are looking to uphold our organizations pride in customer service and maintaining his/her professional demeanor in any situation. The primary responsibility of this position is to provide guests with a positive initial impression of the Webster Bank Arena.\

 

Salary: $15.00

For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Responsibilities

    • Accurately operate the Ticketmaster computer ticketing system to sell tickets to any events held at the Webster Bank Arena
    • Assist with processing internal orders sold by the internal sales department
    • Provide all guests with a positive first impression of the Total Mortgage Arena by offering superior, individualized customer service
    • Answering incoming calls to the Box Office line and provide information regarding any and all upcoming events
    • Balance and reconcile cash draw at the end of each shift
    • Maintain the policies of the Box Office with regard to customer service and other ticketing issues
    • Performing other duties as assigned

Qualifications

  • 1 - 2 years retail and/or customer service experience
  • Must be able to work nights and weekends
  • High School Degree
  • Excellent customer service skills, an outgoing personality and a professional demeanor
  • The aptitude and ability to work in a fast-paced environment
  • Excellent organizational skills and basic computer skills
  • Ability to speak clearly and politely on phone
  • Prior Ticketmaster, Archtics and/or Box Office experience a plus
  • Must be able to work flexible hours
  • Ability to work calmly in a fast-paced environment

 

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Vaccination Statement

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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