Oak View Group

Housekeeping Supervisor| Citizens Bank Park

Location US-PA-Philadelphia
Job ID
OVG - Venue Management
Location Name
Citizens Bank Park
Housekeeping / Janitorial
Regular Part-Time

Oak View Group

Oak View Group is a sports and entertainment company engaged in a wide variety of activities, including arena development, facility management, arena and stadium alliance, sponsorships and partnerships, security services, publications, conferences, and consulting. The company, privately held, is headquartered in Los Angeles, California with offices throughout the world.


Under general direction from the Operations Manager, the Housekeeping Supervisor directs, manages and supervises the custodial and housekeeping activities for the facility. Responsible for routine cleaning and supervising cleaning of all areas of the facility. 


  • Supervise and help coordinate housekeeping needs of the facility as it relates to Phillies games and special events conducted at Citizens Bank Park; keeping in mind that Citizens Bank Park is an open-air facility and exposed to the elements
  • Perform daily cleaning inspections of building and assigned locations
  • Conduct 10-minute meetings each shift to distribute work assignments
  • Ensure employees are in proper uniform and adhering to all policies and procedures
  • Delegating and maintaining housekeeping standards and expectations, in doing so, ensuring that employees have the proper equipment and supplies to perform the job safely and efficiently
  • Distribute and enforce documentation i.e., sign-in sheets, daily routines, equipment checklists verifying paperwork is completed properly and accurately.
  • Follow up with work completed, inspecting all areas to ensure cleanliness
  • Review any operational issues with management throughout day
  • Understand and enforce all OVG 360 policies.
  • Other duties and responsibilities as assigned
  • Aid with managing the housekeeping of events as needed, which includes but is not limited to post and pre-cleaning for MLB games and non-MLB events.
  • Maintain notes for housekeeping staff to document positive and negative performance, discussing and planning how to improve such issues.
  • Perform other duties and responsibilities as needed


  • Minimum 1-3 years’ experience in housekeeping supervision, union environment preferred
  • Working knowledge of cleaning and disinfectant chemicals and processes (Training will be provided)
  • Working knowledge of custodial equipment including but not limited to vacuum, surface cleaners, burnishers etc. (Training will be provided)
  • Ability to oversee and monitor staff in performance and execution of housekeeping functions
  • Demonstrate ability to multi-task and supervise multiple events
  • Self-motivated and responsible, able to work independently
  • Must be able to stand and walk for long periods of time
  • Excellent communication and documentation skills
  • Must have flexible schedule, primarily with the ability to work all Phillies games, traditional and untraditional business hours
  • Ability to lift items potentially weighing more than 25+ lbs.
  • Demonstrated ability to function in a fast paced, high-pressure environment

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Vaccination Statement

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.


Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.



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