Oak View Group is a sports and entertainment company engaged in a wide variety of activities, including arena development, facility management, arena and stadium alliance, sponsorships and partnerships, security services, publications, conferences, and consulting. The company, privately held, is headquartered in Los Angeles, California with offices throughout the world.

The Sales Manager assists in assuring the overall success of the facility by soliciting and booking events for the Durham Convention Center.  Works with the client on negotiation of space and rates for proposals and contractual terms.  Works closely with adjoining hotel to secure long-term groups with room nights.

ESSENTIAL FUNCTIONS (including, but not limited to):

• Meet specified goals and objectives for facility.
• Promote the convention center to all potential clients; conduct facility tours; answer questions and provide information regarding facility services, policies and procedures; and assist clients in finalizing booking arrangements.
• Main Sales contact for all groups within assigned market.
• Set appointments and make outside calls to potential clients.
• Make required solicitation calls.
• Research, identify and establish the appropriateness of groups for the facility.
• Attend Industry events and tradeshows.
• Prepare proposals and license agreements.
• Communicate clearly and concisely in all correspondence, both orally and written, to client
• Enter and maintain complete and accurate information in Ungerboeck EBMS software.
• Provide assistance and staff support to the Director of Sales & Marketing.
• Serve as a liaison with industry representatives, the general public, and other convention center departments and divisions.
• Negotiate effectively with potential clients.
• Establish and maintain effective working relationships with those who contacted in the course of work.
• Provide excellent customer service assistance to internal and external clients.

• NON ESSENTIAL FUNCTIONS:

• Perform other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

• Advanced computer proficiency and Microsoft products knowledge, to include: Excel, Word, Outlook, and PowerPoint. Training on industry software will be provided.
• Multitask oriented, organized, and focused on customer service.
• Knowledgeable in the procedures, methods, and techniques of sales.
• Experience with event scheduling and booking procedures.
• Accurate financial reporting and forecasting.
• Knowledgeable in food, beverage, and hospitality practices.
• Must be constantly aware of changing events, such as staff or supply shortages.

QUALIFICATIONS: 

• Applicants must be fully vaccinated for COVID-19; proof required before hiring.
• Two to four years of increasingly responsible sales experience, preferably in a convention center or a major hotel.
• Experience in corporate market preferred.
• Bachelor’s degree from an accredited college or university with major coursework in business administration, hotel and restaurant management, or a related field. A combination of education and experience may be substituted.
• Ability to work a flexible schedule, as required.
• Knowledge of EBMS software preferred.
• Experience in public facility highly preferred.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.