Oak View Group is a sports and entertainment company engaged in a wide variety of activities, including arena development, facility management, arena and stadium alliance, sponsorships and partnerships, security services, publications, conferences, and consulting. The company, privately held, is headquartered in Los Angeles, California with offices throughout the world.

Under the supervision of the Box Office Manager, assist in the operation of the box office, implementing and following procedures, overseeing the box office while the Manager is away, assist in facilitating group orders, and assisting in training box office personnel. The Box Office Supervisor position assists the Box Office Manager on event days and office tasks during the week. This position will require flexibility in hours, being able to work office hours as needed as well as long event shifts when necessary.

• Training/Coaching part-time box office staff
• Maintaining daily records of ticketing sales transactions, including but not limited to daily sales, deposits, and cash
• Managing the box office window and phones during given shifts
• Provide support for group sales and group ticket orders
• Utilizing the Ticketmaster ticketing system to process ticket sales and provide customer support for Macon Centreplex Events
• Assist in the enforcement of building policies and procedures

The Supervisor must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• High school diploma/GED or undergraduate degree preferred
• 3 or more years of experience in a box office setting
• Ability to perform effectively under stressful situations
• Ability to define, analyze and solve problems
• Ability to coordinate box office procedures with other staff
• Ability to work variable hours including evenings, weekends, and holidays
• Ability to communicate effectively both verbally and in writing
• Ability to safely and accurately handle and account for large sums of money
• Ability to handle difficult situations with courtesy and tact when dealing with the public and promoters
• Ability to maintain an effective working relationship with other staff, event promoters and the public
• Skill in operating modern office equipment including computers

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.