Oak View Group

Assistant Operations Manager| Wake Forest University

Location US-NC-Winston-Salem
Job ID
OVG - Food Services & Hospitality
Location Name
Wake Forest University
Concessions / Premium Seating
Regular Part-Time

Oak View Group

Oak View Group is a sports and entertainment company engaged in a wide variety of activities, including arena development, facility management, arena and stadium alliance, sponsorships and partnerships, security services, publications, conferences, and consulting. The company, privately held, is headquartered in Los Angeles, California with offices throughout the world.


The Assistant Operations Manager provides assistance to the Operations Manager for the day to day operations of the overall facility to specifically include event setups / teardowns and equipment rentals.


Responsible for planning, coordinating, supervising, and performing Event Changeovers

When requested assists / recommends hiring, performs training, scheduling, and supervision of changeover staff

Perform rink maintenance as assigned

Oversee all ice installation and maintenance of the ice and its equipment.

Coordinate event logistics as assigned

Supervise operations staff for non-event tasks as assigned

Maintain and clean Changeover equipment and areas

Assist Director of Operations, Operations Manager, Event Manager and with projects as requested

Adhere to all Spectra Venue Management Policies and Procedures

Ensure staff complies with the requirements of the Occupational Health and Safety Act

Communicate “assigned task” status with the Operations Manager or Director of Operations (in Manager’s absence)

Assist the Event Manager with all facets of Event Coordination.

Assist the Operations Manager and Electrician with all facets of Audio/Video programming and development.

Other duties as assigned by Operations Manager.


  • High School Diploma or GED required
  • Experience with event changeovers & the general functions of the Operations Department
  • Knowledge of supervisory principles, with emphasis in working with & training a “casual” staff
  • Previous ice maintenance and forklift driving experience is highly desirable
  • Knowledge of boilers, chillers, refrigeration and ice making helpful.
  • Ability to climb stairs and lift 50 lbs., unaided
  • Must be able to work a flexible schedule including, early mornings, evenings, weekends, holidays, and extended number of consecutive days.

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Vaccination Statement

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.


Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.


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