Oak View Group

Operations Coordinator| Dallas Fair Park

Location US-TX-Dallas
Job ID
2022-8716
Group
OVG - Venue Management
Location Name
Dallas Fair Park VM
Category
Operations
Type
Regular Full-Time

Oak View Group

Oak View Group is a sports and entertainment company engaged in a wide variety of activities, including arena development, facility management, arena and stadium alliance, sponsorships and partnerships, security services, publications, conferences, and consulting. The company, privately held, is headquartered in Los Angeles, California with offices throughout the world.

Overview

Under direct supervision from the Assistant Director of Operations, the Operations Coordinator will perform oversight of daily operations as assigned, set-up/teardowns, groundskeeping and provide operational coverage for all scheduled events and/or performances. The Operations Coordinator may receive instructions from the Assistant Director of Operations or Assistant General Manager. The Operations Coordinator will work closely with the Cotton Bowl Managers, Event Managers, F&B Managers and contracted labor staff on all events within and around the Fair Park campus. Other duties include assisting other departments as needed and the maintenance and proper use of all operational equipment within and around the Fair Park campus.

Responsibilities

  • Set / strike equipment (Bike racks, barricades, tables, chairs, staging, bleachers, risers, pipe & drape, etc.) according to pre-determined floor plans for events in an efficient, timely, accurate and professional manner
  • Set / strike to include the manual movement of equipment throughout the park from storage areas to event spaces and back to storage
  • Review weekly work assignments with the Assistant Director of Operations
  • Assist staff in the set-up and tear down of a variety of equipment, including, but not limited to chairs, tables, staging, risers, trash cans, etc.
  • Provide excellent customer service assistance to internal and external clients
  • Perform customary Housekeeping / Janitorial duties when necessary: clean floors, restrooms, furniture & equipment, walls, windows, fixtures, doors, and other areas and items throughout the campus
  • Work on preventative maintenance plans to maintain cleanliness, appearance, and safety of the park
  • Operate an assortment of equipment including forklift, high-lifts, vacuum, pressure washer and other vehicles as required
  • Work from general instructions and specifications
  • Read and interpret paperwork regarding event specifications
  • Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) workdays and extended numbers of days
  • Assist Event Managers on all aspects of event setups including confirming layouts, equipment rentals and staffing
  • Report defective equipment, facility damage, areas of the park requiring cleaning and incorrect or improper set-ups to supervisors in a timely manner
  • Coordinate with Assistant Director of Operations to continually train, motivate and evaluate staff; provide or coordinate staff trainings, give direction to and oversee assignments to full time/part-time staff and on call/temporary Labor Workers
  • Multi-task under time constraints and with moderate to high pressure situations
  • Communicate clearly and concisely in the English language, both orally and in writing
  • Operate a wide variety of equipment including pick-up trucks with attached power washer, floor industrial scrubbers, and other vehicles as required
  • Provide directions to others
  • Maintain a calm demeanor while providing corrective feedback to team members during stressful and/or time sensitive situations
  • Perform other duties as required

Qualifications

  • Proper use and maintenance of hand and power tools related to job functions
  • Applicable safety rules and procedures
  • Customer Service practices
  • Work from general instructions and specifications, with minimal to no supervision
  • Oversee staff in operation of a wide variety of equipment including vans, pick-up trucks, forklifts, high-lifts, and other vehicles as required
  • Provide directions to others
  • Work effectively in a service-oriented environment subject to frequently changing priorities
  • Communicate clearly and concisely in the English language, both orally and in writing
  • Establish and maintain effective working relationships with staff, contractors, vendors and facility users
  • Ability to work various workdays and hours to meet business needs including early/late hours, long days, weekends and holidays. Must be reliable and punctual
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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