Spectra

New Business Specialist | XL Center

Location US-CT-Hartford
Job ID
2022-8347
Group
OVG - Venue Management
Location Name
XL Center and Pratt & Whitney Stadium
Category
Ticket Sales
Type
Regular Full-Time

Oak View Group

Oak View Group is a sports and entertainment company engaged in a wide variety of activities, including arena development, facility management, arena and stadium alliance, sponsorships and partnerships, security services, publications, conferences, and consulting. The company, privately held, is headquartered in Los Angeles, California with offices throughout the world.

Overview

This role will pay an hourly wage of $14 phr. 

 

The New Business Specialist will focus on selling new FSEs and group ticket packages, as well as smaller ticket packages that management creates throughout the season.

Responsibilities

  • Responsible for maximizing revenue through the sale of Hartford Wolf Pack ticket packages including season tickets, partial plans, group tickets, and individual game tickets
  • Make a high volume of outbound calls to single game buyers, as well as B2B
  • Participate in outside networking events, to gain additional business & develop relationships with new leads
  • Establish professional relationships to create repeat business, and superior customer service
  • Meet or exceed appointed sales goals for all ticket packages
  • Maintain complete and accurate records for customers
  • Track and manage weekly sales leads and activities, and overall sales, using CRM-Salesforce
  • Staff all home games to assist ticket sales and promotional programs
  • Perform other duties and responsibilities as assigned

Qualifications

  • Bachelor’s degree or higher from an accredited college/university in a related field required
  • Minimum of two years sales experience, preferably in sports/entertainment
  • Highly motived with a passion for sales
  • Excellent verbal and written communication skills in the English language required
  • Familiarity with Paciolan and Salesforce.com (CRM) preferred; proficiency in Microsoft Office is required
  • Demonstrated ability to manage numerous business relationships in a professional manner
  • Superior time management and customer service skills
  • Ability to work flexible schedule, including event nights and weekends as required, in addition to traditional business hours
  • Must be highly motivated and have a positive attitude, with the ability to handle multiple assignments under pressure
  • Must be professionally aggressive and competitive, and possess a dedicated attitude
  • Must have strong attention to detail, be highly organized and have an ability to actively listen

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Vaccination Statement

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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