Member Experience Sales Coordinator | Full-Time | Carolina Club UNC Alumni

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The Membership Experience Sales Coordinator plays a vital role in supporting the Club's membership growth, engagement, retention, and overall member satisfaction. This position serves as a key ambassador of the Club, creating exceptional experiences for prospective members, new members, current members, and guests before, during, and after every Club interaction. This position supports membership sales, marketing, member engagement, event coordination, communications, and new member onboarding. The ideal candidate is highly organized, service-focused, outgoing, and passionate about building relationships that strengthen member loyalty and drive membership growth.

This role will pay an hourly rate between $20.00 - $25.00

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k), and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until December 4, 2026. 

The Carolina Club provides a home where alumni, friends of the university, and the Chapel Hill community meet in the spirit of fellowship and camaraderie. The lives of our members are enriched through gracious hospitality & philanthropic values.

Membership Sales & Prospect Development

• 1-2 years of previous experience with sales support, event coordination, or a related field. Membership sales or business development experience is preferred.
• High school diploma or GED.
• Knowledge of private clubs, hospitality, events, or customer loyalty programs.
• Strong relationship-building and interpersonal skills.
• Exceptional customer service mindset with a passion for creating memorable experiences.
• Excellent communication skills. Professional phone etiquette.
• Strong organizational skills with the ability to manage multiple priorities.
• Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.
• Ability to work independently while contributing effectively to a team environment.
• High attention to detail and commitment to follow-through.
• Experience with social media management and content creation is a plus.
  

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.