Premium Suite Attendant (VIP) | Part-Time | SoFi Center

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The Premium Suite Attendant (VIP) plays a vital role in delivering an exceptional guest experience in our VIP and Owner's suites at the SoFi Center for each TGL season and year-round private events. With a strong focus on hospitality and attention to detail, the VIP Suite Attendant is responsible for the setup and breakdown of suite locations, taking food and beverage orders, ensuring timely and accurate delivery to designated suite locations, and providing courteous, personalized service throughout the event. This position is ideal for individuals who thrive in fast-paced environments and are passionate about creating memorable experiences for guests by anticipating their needs and exceeding expectations. They must be personable, professional, and able to work in an ever-changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

This role will pay an hourly rate of $30.00 and is tip eligible.

Benefits for part-time roles: 401(k) savings plan and 401(k) matching.

This position will remain open until November 20, 2026

Oak View Group is the venue manager and food and beverage provider of the SoFi Center, a first-of-its-kind venue located in Palm Beach Gardens on the campus of Palm Beach State College. TGL presented by SoFi is a new golf league, combining advanced technology with teams of top players from the PGA TOUR for two-hour weekly competitions in prime time. Seven TGL teams representing seven different cities go head-to-head in a season-long competition at SoFi Center, a first-of-its-kind venue built specifically for TGL on the campus of Palm Beach State College. Matches air on ESPN and the ESPN app in the U.S. with every shot live and all the players mic'd up, bringing unprecedented access to the competition for golf fans.

• Responsible for assisting with the setup of food service areas within specific owners' suites and VIP club areas based upon pre-order or match day menus as available
• Ensures all assigned suites are set prior to event based upon communication received of orders
• Responsible for organization and preparation of events in assigned locations
• Responsible for assisting in closing out financials per event and ensuring correct billing takes place
• Monitor and maintain food quality
• Follows all company policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests
• Monitor and enforce safe alcohol policies and procedures
• Monitor and maintain inventory control and product requisition fulfilling
• Have full knowledge of food and beverage menu items and accompaniments
• Responsible for the service of beverages to guests, including alcoholic beverages
• Check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages
• Responsible for observing and engaging with guests to respond to any additional requests
• Responsible for ensuring suites has all necessary serving ware and equipment necessary for smooth service
• Maintains sanitation, health and safety standards in work areas
• Show demonstrated ability to meet the company standard for excellent attendance
• Assures that the location equipment is operable and clean prior to start of event
• Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
• Ensures all assigned suites are fully broken down after the event
• All other duties as assigned by the managers and supervisors

• 2-3 years’ experience working in a premium food & beverage or customer service role.
• High school diploma or GED is preferred.
• Ability to work weekdays and weekends, with availability for some morning, noon, and evening shifts on an on-call/event-based schedule. 
• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess valid ServSafe Food Handlers Certificate
• Possess valid ServSafe or eTIPS Alcohol Certificate
• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.