Manager, Premium Sales | Full-Time | Acrisure Arena

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The Manager, Premium Sales, will sell new and existing hockey and basketball premium accounts, generate new leads, and create new ideas to increase premium sales.

This role will pay an annual salary of $85,000 and is commission eligible.

Benefits for full-time roles: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

This position will remain open until November 13, 2026.

America’s hottest music festival destination finally has the world-class arena it deserves. Acrisure Arena provides the greater Palm Springs area of Southern California with a premier 11,000+ capacity venue hosting the biggest artists and acts on the planet. We are #TheCoolestSpot in the desert, designed specifically for hockey and made for concerts. Acrisure Arena provides top-tier hospitality, artist amenities, and all of the benefits of a modern music and sports venue to the Coachella Valley.

• Generate revenue using all sales methods, including cold calls, face-to-face appointments, arena tours, prospecting, and networking
• Actively prospect and research new sales leads
• Provide analytical and well-documented reports for all clients and prospects through CRM software
• Prepare and conduct in-person meetings in and out of the office
• Responsible for maximizing revenue through the sale of Acrisure Arena Pack ticket packages, including season tickets, partial plans, group tickets, and individual game tickets
• Manage sales pipeline, forecasting, and reporting using Salesforce CRM, ensuring accurate tracking of revenue, opportunities, and team activity.
• Use cold calling, appointments and social selling as tools to sell premium memberships
• Call past customers and new customers to generate new premium products
• Handle incoming sales calls from prospective clients for all ticket packages
• Participate in outside networking events to gain additional business & develop relationships with new leads
• Establish professional relationships in order to create repeat business and superior customer service
• Meet or exceed appointed sales goals for all ticket packages
• Maintain complete and accurate records for customers
• Track and manage weekly sales leads and activities, and overall sales through the use of CRM-Salesforce
• Handle special projects related to the department as assigned
• Perform other duties and responsibilities as assigned

• Bachelor’s degree or higher from an accredited college/university in a related field required
• 3-5 years sales experience, preferably in sports/entertainment
• Excellent verbal and written communication skills required
• Proficiency in Microsoft Office is required
• Demonstrated ability to manage numerous business relationships in a professional manner
• Superior time management and customer service skills
• Ability to work flexible schedule, including event nights and weekends as required, in addition to traditional business hours
• Must be highly motivated and positive, with the ability to handle multiple assignments under pressure
• Must be professionally aggressive and competitive and possess a deducted attitude
• Must possess attention to detail, highly organized, and have the ability to listen
• Familiarity with outreach and Salesforce.com (CRM) preferred
• Team player with a positive attitude, professionalism, resourcefulness, integrity, motivation, and a strong work ethic
• Competitive, self-motivated, and creative-thinking skills and a team-first attitude

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.