Operations Supervisor | Full-Time | Donald L. Tucker Civic Center

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The Operations Supervisor supervises and coordinates event setup activities and operations for the facility.

This role pays an hourly rate of $19.00-$22.00

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until October 23, 2026.

The Donald L. Tucker Civic Center features a 12,500-seat arena, 34 luxury suites, 476 club seats, over 54,000 sq. ft. of meeting and exhibition space, and an arena-view restaurant, the Spotlight Grille. The arena is home to Florida State Men’s and Women’s basketball and is known for its electric atmosphere and fierce home court advantage. Not only a music and sports venue, the arena is also frequently used for trade shows, large catered functions, receptions, religious services, and classes.

• Coordinate and supervise event sets/conversions
• Oversee hiring, training, and scheduling of changeover staff
• Supervise event support staff (stand-by staff, stagehands, fire panel) during events
• Assist with the daily maintenance operations of the building
• Organize all storage rooms to be in neat and working order
• Maintain all event equipment (staging, basketball equipment, etc.)
• Oversee opening or closing of facility for a move-in or move-out
• Build and Maintain Tenant Relations
• Provide support and supervision of the changeover department: event set-up and tear-down, i.e. basketball floor, stage risers, chairs, etc.
• Participate in the development and administration of the Operations Department budget; Forecasting of future funds needed for staffing, equipment, materials and supplies
• Assist in the purchasing of event equipment
• Assist in the scheduling and maintenance of approval of payroll through scheduling management program
• Provide the event manager the proper labor reports in a timely fashion
• Ensure part-time staff are working safely and efficiently and are aware of proper safety guidelines.
• Plan, direct, coordinate, and implement the work plan for facility operations
• Other Duties as Assigned

• Bachelor's degree in business, facility management, or another related field preferred
• Experience with facility coordination and direct employee supervision
• Strong leadership and organizational skills with ability to multitask
• Strong written and oral communication skills are vital
• Ability to work beyond normal business hours as required, including but not limited to nights, weekends and holidays
• Forklift and aerial lift certifications are required

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.